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Karuizawa Prince Hotel East

4.0 star property

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Photo gallery for Karuizawa Prince Hotel East

Hot springs
Down duvets, in-room safe, free WiFi, bed sheets
Hot springs
LCD TV
Interior detail

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Parking available
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
1016-75 Karuizawa, Karuizawa, Nagano-ken, 389-0193
  • Karuizawa Prince Hotel Ski Resort
    ‪1 min walk‬
  • Karuizawa Prince Shopping Plaza
    ‪4 min walk‬
  • Old Karuizawa Ginza Street
    ‪3 min drive‬

Room options

View all photos for Superior Twin Room(Non-Smoking)

Superior Twin Room(Non-Smoking)

Superior Twin Room(Non-Smoking)

  • 32 sq m
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

View all photos for East Cottage TypeA(Non-Smoking)

LCD TV

East Cottage TypeA(Non-Smoking)

  • 47 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Forest Twin Room(Non-Smoking)

Forest Twin Room(Non-Smoking) | View from room

Forest Twin Room(Non-Smoking)

  • 32 sq m
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Hot springs

Karuizawa Prince Hotel West

  • Free WiFi
  • Restaurant
  • Gym
  • Tennis court
4.2 out of 5, Very good, (1001)
The price is €237
for 1 room
includes taxes & fees
8 Apr - 9 Apr
Karuizawa Prince Hotel West

About this property

Karuizawa Prince Hotel East

Luxurious slopeside resort with 2 restaurants
Enjoy direct access to the slopes and a full-service spa at Karuizawa Prince Hotel East during the winter, and return in the summer for a round at the resort's golf course.
Karuizawa Prince Hotel East offers 162 accommodations with safes and coffee/tea makers. Beds feature down comforters. LCD televisions are featured in guestrooms.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including hot springs and 3 outdoor tennis courts. Other recreational amenities include ski-in/ski-out access and a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Our customers tell us they can't get enough of the helpful staff at Karuizawa Prince Hotel East. During your stay, you're just a quick walk from Karuizawa Prince Hotel Ski Resort. Enjoy features like free WiFi in public areas and free train station pick-up service, plus 2 restaurants.
  • Free WiFi
  • Enjoy Japanese cuisine while dining at 爽風(Sofu)
  • Self parking available for a fee
  • Indulge with facials, massages, or body treatments at the spa
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes hot springs, a golf course, and 3 outdoor tennis courts
  • Steps from Karuizawa Prince Hotel Ski Resort and 4 minutes by foot from Karuizawa Prince Shopping Plaza
  • Free train station pick-up, shopping center, and local-area shuttle service
During the winter, enjoy onsite recreation like snowboarding and return when the snow melts for a round of golf at the onsite golf course. After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a 24-hour fitness center. Getting to the slopes is a breeze with the resort's complimentary ski shuttle. Karuizawa Prince Hotel East helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. When the sun goes down, sip après-ski drinks in the resort's bar.

There are 2 restaurants on site. Public spaces have free WiFi. This luxury resort also offers outdoor tennis courts and ski passes. For a fee, parking is available.

This 4-star Karuizawa resort is smoke free.

爽風(Sofu) - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Karuizawa Grill - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Free 24-hour train station pick-up shuttle
  • Free shopping centre shuttle
  • Free ski shuttle
  • Parking on site (JPY 1,000 per night)

Food and drink

  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Karuizawa Grill
  • 爽風(Sofu)

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 9-hole golf course
  • Bicycle rentals
  • Bowling alley
  • Ecotours
  • Full-service spa
  • Golf carts
  • Hiking/biking trails
  • Hot springs
  • Mountain biking
  • Playground
  • Shopping centre
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Ziplining

Family friendly

  • Bowling alley
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Facials
  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests with Half Board plans must book meals in advance.
Guests staying in any Cottage room type must check-in at the cottage reception.
Room names indicate varying check-in and check-out times, which override posted check-in and check-out hours. Smoking preference requests cannot be accommodated for Run of the House bookings.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 1000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The onsite hot springs are accessible only to guests booked in Forest Twin and Superior Twin Rooms.

We should mention

  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Prince Hotel East
Karuizawa Prince East
Prince East
Karuizawa-Machi Prince Hotel
Karuizawa Prince Hotel East Resort
Prince Hotel East Resort
Prince Hotel Karuizawa Machi
Karuizawa-Machi Prince Hotel
Karuizawa Prince Karuizawa
Karuizawa Prince Hotel East Resort
Karuizawa Prince Hotel East Karuizawa
Karuizawa Prince Hotel East Resort Karuizawa

Karuizawa Prince Hotel East Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 193 out of 456 reviews
Rating 8 - Good. 173 out of 456 reviews
Rating 6 - Okay. 54 out of 456 reviews
Rating 4 - Poor. 23 out of 456 reviews
Rating 2 - Terrible. 13 out of 456 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Tuan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with good food options and an on-site onsen.
Stayed 2 nights in Dec 2024

10/10 Excellent

Chun-Che

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a ski resort during the winter season. Although it’s still early season, they managed to open with man made snow. The snow condition is good but not great because the trail is narrow and there are too much skiers. However, it’s a great experience in the early season. The resort is also next to an outlet center . There are 200 plus shops. It’s great for non skiers. The hot springs are also great, especially for the skiers after the exercises. We are vegetarian and the restaurant taking care our request seriously. Over all, it’s a great experience and I will definitely recommend it to everyone.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jonas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Shpendi, Calistoga

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This is a very good hotel. Everything was excellent. Unfortunately, the “American breakfast” is not much of a diversion from the Japanese breakfast. The American breakfast needs a serious upgrade. That aside, and excellent hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Chan Fai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and convenient place with in house transport services provided
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best choice for ski & snowboard
The hotel just next to snow resort. Enough facilities and rental shop/institute for ski and snowboard. Suitable for ski/snowboard beginner to stay.
Stayed 3 nights in Feb 2024

10/10 Excellent

Wee Ming

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were really attentive and we had a really enjoyable 4 night stay at the Prince East Cottage.
Stayed 4 nights in Dec 2023

6/10 Okay

Olga

Travelled with family
Liked: Staff & service
Humid, outdated cabin in the woods. The room spotless, the staff were wonderful. It wasn’t what I expected for the price.
Stayed 2 nights in Aug 2023

8/10 Good

Thit Han

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy commute between hotel East and West. Walking distance to shopping and bicycle rental to explore town and surroundings area.
Stayed 2 nights in Jun 2023

8/10 Good

Ka Ming Esmond

Stayed 5 nights in Jan 2023

8/10 Good

Haytham, Dhahran

Travelled with family and small children
Liked: Cleanliness, amenities
the coltage ceiling not deighned for tall people and furnature needs renovation
Stayed 1 night in Nov 2022

8/10 Good

Ken

Liked: Staff & service
Peaceful area
Our stay got off to a bad start when receptionist at check in said our reservation was for one person and that we had to pay an extra 6000 yen for two nights. I said the reservation was definitely made for two, but she said no. So I reluctantly agreed to pay. I finally found my reservation that confirmed I was right. When I went back to show receptionist she said I didn’t have to pay the extra 6000 yen. That was it. No apologies. Not the typical Japanese courtesy. Most of the remaining staff were very courteous and helpful. Maybe this receptionist was just having a bad day. The hotel was nice and quiet surrounded with beautiful trees and located near a very popular outlet. The buffet breakfast was very good.
Stayed 2 nights in Nov 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Rachel

Stayed 3 nights in Feb 2020

8/10 Good

Ho sing

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Alvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Karuizawa princely stay
Hotel was near train station with bus service provided. The cottage we stayed is very near the ski slope and karuizawa shopping outlet with tons of shops. Karuizawa old Ginza street is just further away. The cottage was clean, spacious and amenities all provided. As we were only staying 2 nights, we rejected Housekeeping to support hotel’s eco programme and were given a ¥1000 voucher which wife used to buy some souvenir at the lobby as we were checking out. Overall a wonder stay except that cottage was very cold at night. Not sure if it was the weather or we didn’t know how to use the heater in the room properly! 😅
Stayed 2 nights in Dec 2019

10/10 Excellent

Alice, Hong Kong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to train station and shopping mall, it's a 10 min walk if u missed the shuttle bus. The room is clean. However, I don't know why the front desk staff refused to book a table for us in Nakakaruizawa directly, he needed us to talk to the restaurant owner ourselves. I'm not sure if he would still insist if the restaurant owner doesn't speak English.
Stayed 1 night in Nov 2019

8/10 Good

S.K

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cottage was warm and cozy. It was great for a small group to share the cottage with a small living space. However, it was quite a shame for the kitchen not to equip a microwave. Nonetheless, it was a great stay and it was very close to the outlet for those who love to shop!
Stayed 1 night in Nov 2019

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, spacious and clean. Good service
We had a cottage all to ourselves and the place is really spacious for our family of 4. Due to the low season, our cottage is near the reception which makes it easy even to walk out. As it was raining quite heavily during the period, the hotel provided us with door to door shuttle service. The staff are always so polite and willing to help us. We love the place and will definitely come back again.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
Old one bedroom cottage but nice view!
The one bedroom cottage was very old already and the bathroom was really old and dirty because of the wood! And the room was very dusty! On The second day they changed another room for me which is better and more clean and I appreciated that! Many friendly staffs there but one short hair young lady in the cottage reception was really not helpful! I asked for help to book a restaurant because I cannot talk in Japanese and she just dial the number and pass me the phone and asked me to talk, and I said I cannot speak Japanese and she still asked me to speak! I asked very nicely I just wonder why she had to do that?and she know English as well. The outlet is just next to the hotel which is very convenient!
Stayed 4 nights in Jul 2019

8/10 Good

Kat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s surrounded by lots of trees. It’s pleasant to walk around, and enjoy the fresh air.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cottage
All well, very clean and cosy cottage. Long waiting time for the shuttle bus rather to walk if the weather is good.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019