Hotel Rosso Karuizawa

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Rosso Karuizawa

Exterior
Family Twin Room, Non Smoking
Lobby
Lobby
Equipment storage

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
154-2 Karuizawa-higashi, Karuizawa, Nagano, 389-0104
  • Karuizawa Station Building Memorial
    6 min walk
  • Karuizawa New Art Museum
    9 min walk
  • Karuizawa Prince Shopping Plaza
    10 min walk

Room options

Superior Twin Room, Non Smoking

  • 24 sq m
  • Sleeps 3
  • 2 Large Twin Beds

Family Twin Room, Non Smoking

  • 31.5 sq m
  • Sleeps 4
  • 2 Twin Beds

Room, Non Smoking

  • 21.2 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room, Non Smoking

  • 18.8 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Standard Twin Room (Single Use), Non Smoking

  • 18.8 sq m
  • Sleeps 1
  • 2 Large Twin Beds

Double Room, Non Smoking

  • 15.9 sq m
  • Sleeps 2
  • 1 Double Bed

Hollywood Twin Plus, Non Smoking

  • 22.5 sq m
  • Sleeps 3
  • 2 Large Twin Beds

Twin Room (Hollywood Twin), Non Smoking

  • 19.6 sq m
  • Sleeps 2
  • 2 Large Twin Beds

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About this property

Hotel Rosso Karuizawa

Hotel with free breakfast, a quick walk to Karuizawa Prince Shopping Plaza
This smoke-free hotel features a restaurant, a microwave in a common area, and dry cleaning. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a front-desk safe, and a vending machine are onsite.
Hotel Rosso Karuizawa offers 33 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bidets, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Karuizawa hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Rosso Karuizawa. During your stay, you're just a quick walk from Karuizawa Prince Shopping Plaza. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front-desk safe, an elevator, and a vending machine
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Within a 15-minute walk of Karuizawa Prince Shopping Plaza and Kumoba Pond
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. A vending machine, ski storage, and dry cleaning/laundry services are also featured at Hotel Rosso Karuizawa. Free self parking is available.

This 3-star Karuizawa hotel is smoke free.

Guests are served free self-serve breakfast daily from 7 AM to 9:30 AM.
Hotel Rosso Karuizawa has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-service breakfast available daily 7 AM–9:30 AM
  • 1 restaurant

Things to do

  • Bike rentals

Family friendly

  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Ski storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Fridge

More

  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rosso Karuizawa
Hotel Rosso Karuizawa Hotel
Hotel Rosso Karuizawa Karuizawa
Hotel Rosso Karuizawa Hotel Karuizawa

Hotel Rosso Karuizawa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 372 out of 632 reviews" "
Rating 8 - Good. 205 out of 632 reviews" "
Rating 6 - Okay. 43 out of 632 reviews" "
Rating 4 - Poor. 9 out of 632 reviews" "
Rating 2 - Terrible. 3 out of 632 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Haofei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the proximity of the outlet. There is lots of parking in front of the hotel. Restaurants and convenience stores nearby by. The hotel is clean and quiet but the breakfast needs a lot of improvements.
Stayed 1 night in Aug 2024

10/10 Excellent

Yia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms. Staff are very friendly and helpful. Would stay here again.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A disappointing stay.
Our stay was a huge disappointment. The only positive about the hotel is its location convenient to the Karuizawa Train Station. Many negatives: Uncomfortable beds - with our extra bed being just a thin mattress on a hard wood base; windows look out through metal shutters creating a prison-like atmosphere; room is cramped and bathroom is tiny; breakfast food is cheap and tasteless (instant miso; slightly stale croissants; tired sausages; no fresh fruit). Lighting was hard to operate. And, the staff were not helpful - to the point that we doubted we were in Japan. We had left our bags for several hours after we checked out, and when we returned to pick them up, we could not easily locate our luggage number. Even though the staff knew us, and knew we had a train to catch soon, they kept us waiting until we could locate the number. Overall our worst experience with a hotel in Japan. We have stayed at hotels much less expensive with much better accommodations and service. We hope that in the future the staff will provide service more in line with Japanese culture.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ka Yee Cherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very polite.
Stayed 1 night in Mar 2024

10/10 Excellent

Fion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the cozy hotel , the staffs are so kind.
Stayed 4 nights in Feb 2024

8/10 Good

THI MINH NGOC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, our holiday twin room has mineral bath, so excited!
Stayed 2 nights in Feb 2024

6/10 Okay

Eng Peng

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quite far from train station, about 15 mins walk. Quiet inconvenient location, no dining options except few options at station vicinity. But have 2 convenience stores nearby. Staff - not all of them friendly or warm. Room comfortable, spacious but sofa bed ( triple room booking) was terribly hard & uncomfortable- basically just a wooden frame with a thin tatami.

8/10 Good

Jien Hung

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Elaine

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repeat stay - Great hotel
This the second time staying in this hotel as the environment is good. It is not too far from the train station and there is a family mart just beside the hotel. There is even shuttle bus service from hotel to train station and ski resort. The hotel staff are friendly, helpful and supportive.
Stayed 2 nights in Dec 2023

10/10 Excellent

Kam Lun Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff quiet area
Stayed 1 night in Nov 2023

6/10 Okay

Dawn

Stayed 1 night in Oct 2023

10/10 Excellent

Hou Chi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service and location and quality of the room.
Stayed 2 nights in Nov 2023

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It takes about 8-10 minutes to walk from the hotel to Shopping Plaza. Staff is courteous and helpful.
Stayed 1 night in Nov 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A super comfy room a few minutes walk from the station with free basic breakfast. It’s about a 30 min walk to Ginza Dori. Only two small complaints would be; 1. so much light in the room of a night… between the LED lights on the air con unit, the humidifier machine and the smoke detectors it was a bit of a light show. 2. Advertised check in time is 3pm. I arrived at 2.40pm and they literally made me sit in the foyer to exactly 3pm on the dot even though I could see no evidence that rooms were still being cleaned.. Seemed they were making me wait to the absolute second for no reason other than because they could. After 6 hours of travelling I really didn’t appreciate the rigidity of their check in time.

8/10 Good

Lai Ka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well maintained ‘boutique’ style hotel. Simple breakfast but delicious.
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
The breakfast is very very small
Stayed 1 night in Nov 2023

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel is clean, quite spacious and quiet. Hotel staff are also very helpful when we need to ask them to keep our luggage when we checked out. I would recommend this hotel. The only setback is that it is not so near the Karuizawa station but still within walking distance of about 5 to10 mins.
Stayed 1 night in Sep 2023

10/10 Excellent

Pik Kwan, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a cute boutique hotel in a quiet neighborhood. It’s about 10-min walk from Karuizawa Station & about 20-min to the old Karuizawa Ginza street. Very easy to find, & a convenience shop is around the corner open till 11pm. A few small restaurants are nearby as well.
Stayed 1 night in Sep 2023

8/10 Good

karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for the complimentary breakfast and the comfortable beds. Had a good night rest before heading for our alpine route journey. Room is spacious and very clean. Highly recommended if you want to stay at Kairuzawa!
Stayed 1 night in Jun 2023

10/10 Excellent

SABURO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Sueanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, spacious room
Hotel is a few minutes away from train station. The room we booked was spacious with a separate tatami sitting area. Japanese style bath and toilet. Room is clean. Bed comfortable. Breakfast was simple salad, bread, eggs and curry.
Stayed 2 nights in Apr 2023

8/10 Good

Wing Sze Winnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little property tucked off the main road. Clean, good front service, nice spacious room. My view faced out into the parking lot though so not much to see there. Unfortunately I didn't rent a car or bike and had to walk about 15 minutes to the nearest bus stop or train station. food options surrounding were limited.