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Grandhotel Pupp

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grandhotel Pupp

Exterior
Premier Suite front view (Wellness access) | View from room
Exterior
Indoor pool, open 8:00 AM to 9:00 PM, pool loungers
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Pet-friendly
  • Gym
  • Parking available

Explore the area

Map
Mírové námestí 2, Karlovy Vary, 360 01
  • Karlovy Vary Municiple Theater
    4 min walk
  • Market Colonnade
    6 min walk
  • Hot Spring Colonnade
    7 min walk
  • Karlovy Vary (KLV-Karlovy Vary Intl.)
    11 min drive

Room options

View all photos for Depandance Pupp Quisisana double Room (Wellness access)

Depandance Pupp Quisisana double Room (Wellness access)

Depandance Pupp Quisisana double Room (Wellness access)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite front view (Wellness access)

Superior Suite front view (Wellness access)

Superior Suite front view (Wellness access)

  • 60 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room front view (Wellness access)

Premier Room front view (Wellness access)

Premier Room front view (Wellness access)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room front view (Wellness access)

Superior Room front view (Wellness access)

Superior Room front view (Wellness access)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room forest view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room forest view (Wellness access)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Depandance Pupp Quisisana Suite (Wellness access)

Depandance Pupp Quisisana Suite (Wellness access)

Depandance Pupp Quisisana Suite (Wellness access)

  • 70 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Modern Room forest view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Modern Room forest view (Wellness access)

  • 25 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Modern Studio forest view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Modern Studio forest view (Wellness access)

  • 41 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Modern Room front view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Modern Room front view (Wellness access)

  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Modern Studio front view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Modern Studio front view (Wellness access)

  • 41 sq m
  • River view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premier Suite front view (Wellness access)

Premier Suite front view (Wellness access)

Premier Suite front view (Wellness access)

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Similar properties

Room

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Pool
Spa
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (159)
The price is €223
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Luxury Spa Hotel OLYMPIC PALACE

About this property

Grandhotel Pupp

Luxury hotel with 2 spa tubs and a full-service spa
Along with a full-service spa, this smoke-free hotel has an indoor pool and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Grandhotel Pupp offers 228 accommodations with minibars and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Karlovy Vary hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 spa tubs are on site along with an indoor pool. Other recreational amenities include a health club and a sauna.

Guests under 3 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Grandhotel Pupp. During your stay, you're just a quick walk from Slavkovsky Forest Nature Reserve. Features include free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at Grandrestaurant Pupp, a fine-dining restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool or soak in the 2 spa tubs
  • Treat yourself to massages, body scrubs, or body wraps at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from Slavkovsky Forest Nature Reserve and Diana Cable Car
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Grandhotel Pupp offers its guests a full-service spa, 2 spa tubs, an indoor pool, and a health club. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and 5 meeting rooms. Event space at this hotel measures 12917 square feet (1200 square meters) and includes conference space. A sauna, a library, and a terrace are also featured at the luxury Grandhotel Pupp. Parking is available for a fee.

This 5-star Karlovy Vary hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11:00 AM.
Grandrestaurant Pupp - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Bechers Bar - This cocktail bar specializes in international cuisine and serves dinner only. Open daily.
Club Mala Dvorana - This lobby lounge specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.
Cafe Pupp - This café specializes in international cuisine and serves breakfast and light fare. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

Czech, English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 20 per night)
  • Valet parking on site (EUR 20 per night)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11:00 AM: EUR 22 for adults and EUR 15 for children
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Grandrestaurant Pupp
  • Bechers Bar
  • Club Mala Dvorana
  • Cafe Pupp

Things to do

  • 2 hot tubs
  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (12917 square feet)
  • Meeting rooms - 5

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Thai
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Hardwood flooring in room
  • Low-height worktop and sink

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV

Food and drink

  • Espresso maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property hosts an optional Christmas Eve gala dinner for guests staying on December 24. Guests who wish to attend must book the gala dinner at least 4 weeks in advance. Fees are EUR 190 per person, collected by the property.
This property’s mandatory gala dinner fee on December 31 includes 2 persons in all rooms. The listed gala dinner fee is required per person for guests exceeding this number in all rooms.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet (varies based on length of stay)
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: EUR 190
  • Christmas Eve (24 December) Gala Dinner per child: EUR 190 (from 3 to 18 years old)
  • A tax is imposed by the city: EUR 1.99 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 15 for children
  • Self parking fee: EUR 20 per night
  • Valet parking fee: EUR 20 per night
  • Pet fee: EUR 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 60 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests should be aware that during the New Year's Eve gala dinner a formal evening dress code is required.
Children under 12 years old are not allowed in the pool and spa after 6 PM.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grandhotel Pupp
Grandhotel Pupp Hotel
Grandhotel Pupp Hotel Karlovy Vary
Grandhotel Pupp Karlovy Vary
Grandhotel Pupp De Luxe Hotel Karlovy Vary
Grandhotel Pupp Hotel
Grandhotel Pupp Karlovy Vary
Grandhotel Pupp Hotel Karlovy Vary

Grandhotel Pupp Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 605 out of 886 reviews" "
Rating 8 - Good. 187 out of 886 reviews" "
Rating 6 - Okay. 58 out of 886 reviews" "
Rating 4 - Poor. 25 out of 886 reviews" "
Rating 2 - Terrible. 11 out of 886 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jose

Stayed 3 nights in Sep 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Sep 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Bezalel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Angelita, Downey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

katarzyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous experience
Stayed 6 nights in Aug 2024

6/10 Okay

Olivier

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful historic hotel. Room was beautiful, but AC noisy. Staff was rude in many places.
Stayed 3 nights in Sep 2024

10/10 Excellent

Pavel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Adrienne

Liked: Amenities
Everything was absolutely amazingly. Highly recommend! Would stay again!!!
Stayed 3 nights in Sep 2024

8/10 Good

Danny, Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Booked a twin room in what is advertised as a forest view room. All we could see over the top of the roof of the other section of building was a few tree tops. There is no forest as the hotel backs onto a rocky cliff. The room was spacious and clean. The beds were quite firm and the pillows too soft to the point your head would would get encased in them. Buffet breakfast was included and considering the grandness of the hotel, just ok. Had the basic hot and cold options but not as much variety as other much less luxurious hotels I've stayed at. The indoor pool, spa and sauna areas are very good
Stayed 3 nights in Aug 2024

10/10 Excellent

Napoleon, Davis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always wanted to go to Karlovy Vary and stay at the Grand Hotel Pupp. It lived up to all my expectations. The place hotel is gorgeous and the staff are very friendly and accommodating. The pool is indoors and stainless steel with several hot tub areas. The location is very convenient as everything is within walking distance. Can't wait to go back!
Stayed 3 nights in Jul 2024

10/10 Excellent

robert

Stayed 1 night in Aug 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Class
Great hotel. Convenient location. We were across the street from the main hotel. Not an issue unless you want to go to the spa in your robe and slippers. Martin is an amazing concierge, and put together one of the most memorable experiences we had on our trip. Thank you.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ludmila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Depandance Pupp Quisisana suite
We got the Depandance Pupp Quisisana suite. At first we were less excited about it because it is across the street from the main hotel with the spa and restaurant. But the suite was so stunning that we remained very satisfied.
Stayed 3 nights in Aug 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Daniela

Stayed 2 nights in Jul 2024

10/10 Excellent

Doina, las vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Stayed 2 nights in Jul 2024

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the grandest hotels in the world
The history and fame speak for itself. The rooms could use an upgrade but without doubt this is one of the really grand hotels in the world that is unique and worth the experience. Also a good value. Good restaurants as well and the service lives up to the grandness of the hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Dean, Setauket

Liked: Cleanliness, staff & service, property conditions & facilities
Great.
Stayed 3 nights in Jul 2024

10/10 Excellent

Pat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay while visiting Karlovy Vary for a weekend. We had family of 4 including 11 year old kid. We booked last minute so the only room for 4 was available in their anex building, which was beautiful, clean and renovated as well. My nephew enjoyed having jacuzzi in our room, which kept him intertained later in a day after swimming pull was closed. We enjoyed the Cafe with delightful desserts. Breakfast was very enjoyable with great choice of food. We jad donner at the restaurant and enjoyed our choices as well as the service. What could make our stay better is a better mattress, all 4 of us didn't sleep good amd woke up with stiffness in or backs, so we headed to the pool to relax afterwards. Our first stay was more enjoyable with the room in the main building, so I would recommend you to book the room in advance.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mirka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second day at this hotel, and I wouldn’t stay anywhere else in Karlovy Vary. Highly Recommend
Stayed 3 nights in Jul 2024

10/10 Excellent

A M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lived up to the hype.
Amazing stay. Reception organised early check-in for me. Service was quick and attentive. I had the pool to myself and a great hot stones massage. The room was huge! And the bed was comfortable. Loved it here.
Stayed 1 night in Jul 2024

6/10 Okay

Pavel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Jun 2024