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Hilton Garden Inn Independence

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Independence

Lobby
Exterior
Exterior
Indoor pool, pool loungers
Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Reviews

7.4 out of 10

Good

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly

Explore the area

Map
19677 E Jackson Dr, Independence, MO, 64057
  • Centerpoint Medical Center
    15 min walk
  • Cable Dahmer Arena
    17 min walk
  • Midwest Genealogy Center
    6 min drive
  • Kansas City, MO (MCI-Kansas City Intl.)
    36 min drive

Room options

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed, Accessible, Bathtub

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (With Drinks-Snacks)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (With Drinks-Snacks)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds (With Drinks-Snacks)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds (With Drinks-Snacks)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn Independence

Hotel in Independence with a 24-hour fitness center and a 24-hour business center
This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a spa tub are onsite.
Hilton Garden Inn Independence offers 200 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Independence hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Independence. During your stay, you'll be within walking distance of Centerpoint Medical Center. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool. This property offers pet-friendly amenities like an off-leash area.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy American cuisine while dining at Hereford House Steakhouse
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • 11 minutes by car from Arrowhead Stadium and 11 minutes from Kauffman Stadium
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
Hilton Garden Inn Independence offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center and meeting rooms. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn Independence. Self parking is free.

Smoking is allowed in designated areas at this 3-star Independence hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:00 AM.
Hereford House Steakhouse - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:00 AM on weekends: USD 7.00-15.00 for adults and USD 0.00-12.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Hereford House Steakhouse

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Grab bar in shower
  • Shower grab bar height (centimetres): 61
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 11 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-leash area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 7.00 to 15.00 for adults, and USD 0.00 to 12.00 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within the same city as the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Independence
Hilton Garden Inn Independence
Hilton Garden Inn Independence Hotel Independence
Hilton Independence
Hilton Garden Inn Independence Hotel
Independence Hilton Garden Inn
Hilton Garden Inn Independence Hotel
Hilton Garden Inn Independence Independence
Hilton Garden Inn Independence Hotel Independence

Hilton Garden Inn Independence Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 349 out of 1016 reviews" "
Rating 8 - Good. 263 out of 1016 reviews" "
Rating 6 - Okay. 178 out of 1016 reviews" "
Rating 4 - Poor. 135 out of 1016 reviews" "
Rating 2 - Terrible. 91 out of 1016 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Sayeh

Disliked: Property conditions & facilities
Both bathroom sink and bath tub were clogged. The shower didn’t have hot water, the faucet was broken.
Stayed 1 night in Aug 2024

10/10 Excellent

Jerrald, Medford

Liked: Cleanliness, staff & service, property conditions & facilities
Like the hotel. It’s smaller and easier to navigate than huge hotels
Stayed 1 night in May 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Property conditions & facilities, room comfort
At check in, was given a room key to a room that was already occupied. Walked into someone else’s room. Went back to the front desk to get a new room and was told there was a new system and they were working out the ‘kinks.’ One elevator was broken and the working one was extremely slow. AC in room did not work properly.
Stayed 1 night in Aug 2024

4/10 Poor

Jessica

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed that this was a Hilton.
Our overall stay was not good. The bottom of our tub was dirty. When we showered it would not drain. Called the front desk and they said they would put in a maintenance request. That didn’t help the immediate problem. We couldn’t shower. We had blood stains on our sheets.
Stayed 1 night in Aug 2024

6/10 Okay

Jill

Liked: Staff & service
Disliked: Property conditions & facilities
We got good sleep but our room had a very musty smell.
Stayed 1 night in Aug 2024

6/10 Okay

Marcella

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Larry

Liked: Cleanliness, amenities, property conditions & facilities
The facility was good but tried to get the front desk and use the wake up function or tried to call front desk and it was always busy no one answered the phone nor could I get a wake up call
Stayed 1 night in Aug 2024

10/10 Excellent

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms convenient to arrowhead stadium
Stayed 1 night in Aug 2024

10/10 Excellent

Otie

Travelled with group
To the point!!
It was good!
Stayed 1 night in Aug 2024

10/10 Excellent

Kayla

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay. Room was clean. Things are a little outdated but it was overall great stay. Friendly staff. Lots of parking with bright lights.
Stayed 1 night in Aug 2024

2/10 Terrible

Laycee

Disliked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Scott

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The place was clean, the staff were polite & helpful. The second elevator needs fixing.
Stayed 3 nights in Aug 2024

8/10 Good

Lindsey

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice place to stay
Check in took quite a while due to system issues they were having. We asked for hypoallergenic pillows and were told they'd be brought up later since they were busy at the desk. We didn't get the pillows and by the time we got up to our room after a late concert, we were too tired to try and get them at 1am. The elevator was insanely slow considering the hotel only had 6 floors. Overall it was quiet, the rooms were spacious and clean, and parking was ample.
Stayed 1 night in Aug 2024

6/10 Okay

Kristy

Liked: Cleanliness, staff & service
Mini fridge didn’t work and didn’t realize it until we got ready to leave so our leftovers were questionable
Stayed 2 nights in Aug 2024

2/10 Terrible

Rachel

Travelled with group
Disliked: Cleanliness
Horrible check in. Front desk was super rude. Room wasn’t available until 5 pm. Dirty room. Smelled like sewer backup.
Stayed 1 night in Aug 2024

6/10 Okay

Yvonne

Travelled with partner
This property does NOT fit the Hilton standard. My non-smoking room smelled like a smoker was in there, furniture is extremely outdated, mattress was thin as paper and bed was poorly done and a used bar of soap was left in the shower. Honestly felt like I was staying at the Quality Inn.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sue

Travelled with family
The room was wonderful I asked for a walk-in shower but the tub had great grab bars so it was fine. The hot tub and pool were both top shelf.
Stayed 1 night in Jul 2024

10/10 Excellent

Jared

Liked: Cleanliness
Stayed 1 night in Jul 2024

6/10 Okay

Brenna

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Tammy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Jhie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

krista

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioner in the room was filthy! The photos online were false! Unhelpful and way. The swimming pool was the size of a hottub...2 cans of soda was $7.00 elevators wete not working! Horrible experience! overpriced
Stayed 1 night in Jun 2024

2/10 Terrible

Patricia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024