Hilton Garden Inn Independence

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Independence

Lobby
Exterior
Hypo-allergenic bedding, pillow-top beds, in-room safe, desk
Indoor pool, pool loungers
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • Pool
  • Breakfast available
  • Pet-friendly

Explore the area

Map
19677 E Jackson Dr, Independence, MO, 64057
  • Centerpoint Medical Center
    15 min walk
  • Hereford House
    2 min walk
  • Independence Station
    11 min drive
  • Kansas City, MO (MCI-Kansas City Intl.)
    36 min drive

Room options

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible, Bathtub

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (With Drinks-Snacks)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds (With Drinks-Snacks)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible (Hearing)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn Independence

Hotel in Independence with a 24-hour fitness center and a 24-hour business center
This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a spa tub are onsite.
Hilton Garden Inn Independence offers 200 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Independence hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Independence. During your stay, you'll be within walking distance of Centerpoint Medical Center. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool. This property offers pet-friendly amenities like an off-leash area.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy American cuisine while dining at Hereford House Steakhouse
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • 11 minutes by car from Arrowhead Stadium and 11 minutes from Kauffman Stadium
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
Hilton Garden Inn Independence offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center and meeting rooms. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn Independence. Self parking is free.

Smoking is allowed in designated areas at this 3-star Independence hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:00 AM.
Hereford House Steakhouse - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:00 AM on weekends: USD 7.00-15.00 for adults and USD 0.00-12.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Hereford House Steakhouse

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Grab bar in shower
  • Shower grab bar height (centimetres): 61
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 11 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-leash area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 7.00 to 15.00 for adults, and USD 0.00 to 12.00 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within the same city as the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Independence
Hilton Garden Inn Independence
Hilton Garden Inn Independence Hotel Independence
Hilton Independence
Hilton Garden Inn Independence Hotel
Independence Hilton Garden Inn
Hilton Garden Inn Independence Hotel
Hilton Garden Inn Independence Independence
Hilton Garden Inn Independence Hotel Independence

Hilton Garden Inn Independence Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 340 out of 1001 reviews" "
Rating 8 - Good. 264 out of 1001 reviews" "
Rating 6 - Okay. 176 out of 1001 reviews" "
Rating 4 - Poor. 133 out of 1001 reviews" "
Rating 2 - Terrible. 88 out of 1001 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Quiten

I was charge twice by the hotel
Stayed 1 night in Sep 2024

4/10 Poor

Janice

Travelled with partner
Disliked: Staff & service, amenities
Dated furniture in the room. Additional fee for breakfast
Stayed 1 night in Sep 2024

6/10 Okay

Nancy

Stayed 2 nights in Aug 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for Chiefs games! We will stay here again
Stayed 1 night in Sep 2024

10/10 Excellent

Andres

Stayed 4 nights in Aug 2024

6/10 Okay

Michelle

Travelled with partner
Liked: Cleanliness
Front desk was cranky but the hotel is convenient.
Stayed 1 night in Sep 2024

8/10 Good

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed and nice hot showers. Restaurant on property was convenient.
Stayed 2 nights in Jul 2024

8/10 Good

Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Pearl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Sep 2024

10/10 Excellent

Stepheny

Liked: Cleanliness, property conditions & facilities, room comfort
Loved our stay. Clean friendly room was so comfortable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeongyoon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 7 nights in Aug 2024

6/10 Okay

David

Disliked: Cleanliness, property conditions & facilities
The room needed updating as did the entire hotel.
Stayed 1 night in Aug 2024

2/10 Terrible

Sean

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was unprofessional and untrained. They didn’t properly check me in and then they threatened me repeatedly until I stood my ground firmly. Then they called the police to have me removed when they provoked me and threatened me repeatedly. I went back to tell the GM what happened over the weekend and she apologized but didn’t offer any way to make up for my very poor experience.
Stayed 3 nights in Aug 2024

10/10 Excellent

Andres

Liked: Cleanliness, property conditions & facilities
Great!
Stayed 3 nights in Aug 2024

2/10 Terrible

BONNIE

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing run down and filthy
Stayed 1 night in Aug 2024

2/10 Terrible

Sayeh

Disliked: Property conditions & facilities
Both bathroom sink and bath tub were clogged. The shower didn’t have hot water, the faucet was broken.
Stayed 1 night in Aug 2024

10/10 Excellent

Jerrald, Medford

Liked: Cleanliness, staff & service, property conditions & facilities
Like the hotel. It’s smaller and easier to navigate than huge hotels
Stayed 1 night in May 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Property conditions & facilities, room comfort
At check in, was given a room key to a room that was already occupied. Walked into someone else’s room. Went back to the front desk to get a new room and was told there was a new system and they were working out the ‘kinks.’ One elevator was broken and the working one was extremely slow. AC in room did not work properly.
Stayed 1 night in Aug 2024

4/10 Poor

Jessica

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed that this was a Hilton.
Our overall stay was not good. The bottom of our tub was dirty. When we showered it would not drain. Called the front desk and they said they would put in a maintenance request. That didn’t help the immediate problem. We couldn’t shower. We had blood stains on our sheets.
Stayed 1 night in Aug 2024

6/10 Okay

Jill

Liked: Staff & service
Disliked: Property conditions & facilities
We got good sleep but our room had a very musty smell.
Stayed 1 night in Aug 2024

6/10 Okay

Marcella

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Larry

Liked: Cleanliness, amenities, property conditions & facilities
The facility was good but tried to get the front desk and use the wake up function or tried to call front desk and it was always busy no one answered the phone nor could I get a wake up call
Stayed 1 night in Aug 2024

10/10 Excellent

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms convenient to arrowhead stadium
Stayed 1 night in Aug 2024

10/10 Excellent

Otie

Travelled with group
To the point!!
It was good!
Stayed 1 night in Aug 2024