2/10 Terrible
Lindsey M.
1 Nov 2024
Disliked: Cleanliness
Stay far away!! Horrible, dirty, terrible and rude host!
If you are looking for a disgusting uninhabitable condo with a dishonest and unresponsive host then this is your place!
We showed up at 6 pm and realized the toilet would not flush. A mechanism inside the tank was disconnected and the toilet did not function. Not to mention the fact that pictures do not at all match the state of the property. It is dirty, roach infested, rundown, and flat out disgusting. The AC advertised in the property description would not work either, so the condo is hot and stuffy. I went to school at the U of Hawaii and have also visited every single island but one, so I realize that roaches can be an issue, but I have never seen anything to this degree.
We contacted the host with no response for 13 hours. So had to get a last-minute hotel for $500. When she did finally respond, she said she would have someone go fix the toilet. We went over the next day, flushed the toilet twice, and then it would no longer function again. She also informed us that the AC is only for sleeping hours (beginning at 9 pm), but we tried the unit at 10:30 PM and it would still do nothing. After that, the host was extremely rude and dismissive and told us to contact VRBO. After hours on the phone and multiple phone calls we finally decided to check into a hotel for the remainder of our stay totaling an additional $2000.
The icing on the cake is that 6 days later, well after our checkout, someone went to fix the toilet and she charged me for the repairs!
Zero stars!!!
Lindsey M.
Stayed 6 nights in Oct 2024