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SureStay Plus by Best Western Jonestown Lebanon Valley

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus by Best Western Jonestown Lebanon Valley

Reception
Exterior
Outdoor pool
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
16 Marsanna Lane, Jonestown, PA, 17038
  • Swatara State Park
    12 min walk
  • Fort Indiantown Gap National Guard Training Center
    5 min drive
  • Indiantown Gap National Cemetery
    7 min drive
  • Harrisburg, PA (MDT-Harrisburg Intl.)
    36 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Plus by Best Western Jonestown Lebanon Valley

Hotel in Jonestown with free breakfast and a 24-hour fitness center
An outdoor pool, a 24-hour fitness center, and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a seasonal outdoor pool.
SureStay Plus by Best Western Jonestown Lebanon Valley offers 52 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Jonestown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The free breakfast at SureStay Plus by Best Western Jonestown Lebanon Valley gets good marks from our customers. During your stay, you'll be within walking distance of Swatara State Park. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 12 minutes by foot from Swatara State Park and a 1-minute drive from Hideaway Hills Farm
  • Cats and dogs welcome for a fee (restrictions apply)
SureStay Plus by Best Western Jonestown Lebanon Valley offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite 24-hour business center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Plus by Best Western Jonestown Lebanon Valley. Free self parking is available.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 70 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are available for USD 15.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.00 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Inn Lebanon Valley-Ft. Indiantown Gap
Comfort Inn Valley-Ft. Indiantown Gap
Comfort Inn Valley-Ft. Indiantown Gap Hotel
Comfort Inn Valley-Ft. Indiantown Gap Hotel Lebanon
Comfort Inn Lebanon Valley-Ft. Indiantown Gap Hotel Jonestown
Comfort Inn Lebanon Valley-Ft. Indiantown Gap Hotel
Comfort Inn Lebanon Valley-Ft. Indiantown Gap Hotel Jonestown
Comfort Inn Lebanon Valley-Ft. Indiantown Gap Hotel
Comfort Inn Lebanon Valley-Ft. Indiantown Gap Jonestown
Hotel Comfort Inn Lebanon Valley-Ft. Indiantown Gap Jonestown
Jonestown Comfort Inn Lebanon Valley-Ft. Indiantown Gap Hotel
Hotel Comfort Inn Lebanon Valley-Ft. Indiantown Gap
Comfort Inn Lebanon Valley Ft. Indiantown Gap
Comfort Inn Lebanon Valley Ft. Indiantown Gap
SureStay Plus by Best Western Jonestown Lebanon Valley Hotel
SureStay Plus by Best Western Jonestown Lebanon Valley Jonestown

SureStay Plus by Best Western Jonestown Lebanon Valley Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 331 out of 955 reviews" "
Rating 8 - Good. 354 out of 955 reviews" "
Rating 6 - Okay. 148 out of 955 reviews" "
Rating 4 - Poor. 68 out of 955 reviews" "
Rating 2 - Terrible. 54 out of 955 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice place
Stayed 1 night in Aug 2024

10/10 Excellent

Albin

👏
Stayed 3 nights in Aug 2024

4/10 Poor

Lou

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
the room was not clean at all. Next day I was moved to another room and it was fine.
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple , easy , not elegant
Tub was clogged and would not drain room had a facelift that was done “ok”. Front desk was no where to be found and there was a line on check in. But, the room was clean breakfast was good, the bed was comfy it was an easy on and off 81. So 4/5
Stayed 1 night in Aug 2024

2/10 Terrible

Rushi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel rooms were not clean & bed frames not safe. The property is not maintained well. They don't have good coffee in breakfast & dinning room is also small.
Stayed 1 night in Jul 2024

6/10 Okay

Djinga

Liked: Staff & service
The best part of my stay was the hospitality of the staff. Unfortunately, I was disappointed to see the trash can overflowing when I arrived on a Friday evening, the dank smell in the hall with various trash piles left outside guest room's door, and the insecurity of one door that did not latch locked unless it was pulled and a guest room door that was left wide open from the time that I arrived and remained opened until the next day,
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What to expect
It was what I'd expect along an interstate at that price range. Friendly staff, comforable beds, fairly clean, showing its age. Don't let the view of the parking lot get you down.
Stayed 1 night in Jul 2024

4/10 Poor

Esther

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

JOSE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Rick

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Gabriele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay
The only problem was that the thick window curtains did not close and were pinned up and not on a track - so I couldn’t darken the room for sleep. Also, floor panels were uneven and peeling, in center of floor.
Stayed 1 night in Jul 2024

8/10 Good

FREDERICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moce place to stay the night
Stayed 1 night in Jul 2024

2/10 Terrible

saravanan

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
Horrible stay!!! We booked this property for pleasant stay , the hotel staff assigned dirty and smoky smell room as I mentioned we have 2 kids under 10 years old pease provide some non smoking room , the hotel staff was rude and he didn’t listen … we were not bearable that smell whole night .. I don’t recommend this hotel to anyone ..
Stayed 1 night in Jul 2024

8/10 Good

MArtin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Jacqueline

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Bruce

Breakfast was good., but didn’t like the pool and the noisy hallways
Stayed 2 nights in Jul 2024

8/10 Good

Tonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has a lot of young people working in it. They are very helpful. We stayed a while and they don’t do every day room restock unless you ask. So we just asked for what we needed. They were fabulous. Only complaint is one day breakfast was biscuits and gravy…yuck. But other than that breakfast was great!
Stayed 10 nights in Jun 2024

4/10 Poor

Peter or Nathalie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Lobby smelled of smoke from immediate by the door smokers. I ur non smoking room really smelled bad of smoke. There were no other rooms with two beds. Had to get refund. Clerk was very kind but conditions of hotel were not.
Stayed 1 night in Jul 2024

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great, except for the banging noise from Midnight to 3am
Stayed 3 nights in Jun 2024

10/10 Excellent

ervin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a very nice overnight stay
Stayed 1 night in Jun 2024

4/10 Poor

cheryl

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

2/10 Terrible

Emily

Travelled with family and small children
This property is a hot mess. Rooms are filthy, they try to charge you before you even check in, the place is likely serving as some sort of halfway house. The doorknob fell off my room and they tried to move me but literally every other room was not cleaned. Disgusting. People working there don’t even care and are just sitting in the back room. Breakfast was nasty and very likely the food from the day before. Worst hotel I’ve ever stayed in.
Stayed 2 nights in Jun 2024

8/10 Good

Brian

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
just off the highway and easy to get too and new.
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds not made in first room. Toilet clogged in second room. Only one bed in third room.
Stayed 1 night in Jun 2024