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Palazzo Hotel

5.0 star property

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Photo gallery for Palazzo Hotel

Outdoor pool, pool umbrellas, pool loungers
Exterior
Interior detail
Interior entrance
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking included
  • Room service

Explore the area

Map
Montecasino Boulevard, Fourways, Sandton, Gauteng, 2021
  • Montecasino
    ‪2 min walk‬
  • Fourways Mall
    ‪4 min drive‬
  • Sandton City Mall
    ‪11 min drive‬
  • Johannesburg (JNB-O.R. Tambo Intl.)
    ‪30 min drive‬

Room options

View all photos for Presidential Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Presidential Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite

  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

Executive Room

Executive Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Penthouse

Hypo-allergenic bedding, minibar, in-room safe, desk

Penthouse

  • Sleeps 9
  • 3 King Beds

View all photos for Deluxe Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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Reception

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4.6 out of 5, Wonderful, (297)
The price is €164
for 1 room
includes taxes & fees
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About this property

Palazzo Hotel

Luxury hotel with spa services and a 24-hour front desk
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, spa services, and 24-hour room service.
Palazzo Hotel offers 246 accommodations with iPod docking stations and minibars. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Johannesburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include body wraps, body scrubs, body treatments, and manicures and pedicures.
Our customers tell us they can't get enough of the helpful staff at Palazzo Hotel. During your stay, you're just a quick walk from Montecasino. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Medeo
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Steps from Montecasino and 11 minutes by car from Sandton City Mall
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. An outdoor pool, spa services, and a terrace are also featured at the luxury Palazzo Hotel. Self parking is free.

Smoking is allowed in designated areas at this 5-star Johannesburg hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Medeo - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: ZAR 325 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Medeo

Things to do

  • Outdoor pool
  • Spa services

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • Flat-screen TV
  • iPod dock
  • Satellite channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ZAR 325 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 325 per person
  • Rollaway bed fee: ZAR 325 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Montecasino Palazzo
Palazzo Montecasino
Palazzo Montecasino Hotel
Palazzo Montecasino Hotel Johannesburg
Palazzo Montecasino Johannesburg
Palazzo Hotel Johannesburg
Palazzo Hotel Sandton
Palazzo Johannesburg
The Palazzo At Montecasino
Palazzo Sandton

Palazzo Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 318 out of 441 reviews
Rating 8 - Good. 74 out of 441 reviews
Rating 6 - Okay. 26 out of 441 reviews
Rating 4 - Poor. 11 out of 441 reviews
Rating 2 - Terrible. 12 out of 441 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic choice of hotel
Rooms fabulous Hotel was beautiful Breakfast amazing and we felt very safe
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Stayed 1 night in Dec 2024

8/10 Good

Gertrude

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was beautiful
Stayed 3 nights in Nov 2024

8/10 Good

Werner

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is convenient close to the main casino and entertainment. The traffic getting to hotel is really bad, and the people that tried to guide the traffic for a fee make it even worse. But otherwise no complains. The breakfast is also good..for R395 person.
Stayed 1 night in Nov 2024

8/10 Good

Alexander Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable rooms, friendly staff

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely 😍
Great place to visit right next the Monte Casino which offers a variety of restaurants and activities for both adults and kuds alike. Beds and service was great. I really liced the gardens and breakfast on the terrace was fantastic.
Stayed 1 night in Nov 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A superb hotel with exceptional staff and service.
Stayed 1 night in Nov 2024

10/10 Excellent

Adele

Stayed 2 nights in Oct 2024

4/10 Poor

Piara

Stayed 4 nights in Oct 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful hotel with great restaurants. Very slow response on requests for ironing board and iron and blow dryer which should be available in all rooms.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

David

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional service
We enjoyed exceptional service at The Palazzo and had a very comfortable stay. Great team of people working at this hotel!
Stayed 1 night in Aug 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Oskazzo is my favorite hotel in Johannesburg! I live the entire hotel area n all aspects!! Special thanks to Gloria at the restaurant! Also Hayley at the front desk is so hot and so helpful! Ms. Lily hate at the front desk is a cool black Roman and so Rastafari and Bob Marley friendly!! Ya Mon! Thank you for my best stay ever in South Africa!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Brendon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spoils
thank you for a great time, friendly staff and great service. My future daughter in law and myself had excellent bonding time
Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

8/10 Good

Charlotte

Stayed 1 night in Aug 2024

10/10 Excellent

Steven-Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, comfortable.
Stayed 9 nights in Jul 2024

10/10 Excellent

taha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Zamo

Stayed 1 night in Jul 2024