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Four Seasons Hotel The Westcliff, Johannesburg

5.0 star property

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Photo gallery for Four Seasons Hotel The Westcliff, Johannesburg

Couples treatment room(s), sauna, steam room, body treatments
2 outdoor pools, pool umbrellas, pool loungers
Fountain
Lobby
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Bar
  • Pool
  • Spa
  • Gym
  • 24/7 front desk

Explore the area

Map
67 Jan Smuts Avenue, Randburg, Gauteng, 2193
  • Johannesburg Zoo
    ‪6 min walk‬
  • Rosebank Mall
    ‪5 min drive‬
  • Melrose Arch Shopping Centre
    ‪7 min drive‬
  • Johannesburg (JNB-O.R. Tambo Intl.)
    ‪31 min drive‬

Room options

View all photos for Garden View Premier Room

Garden View Premier Room | Garden

Garden View Premier Room

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic View One Bedroom Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Panoramic View One Bedroom Suite

  • 61 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden View Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Garden View Deluxe Room, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Garden View Deluxe Room, 2 Single Beds

Garden View Deluxe Room, 2 Single Beds

Garden View Deluxe Room, 2 Single Beds

  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Panoramic View Deluxe Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Panoramic View Deluxe Room

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | Dining room

Presidential Suite, 2 Bedrooms

  • 155 sq m
  • City view
  • Sleeps 6
  • 3 King Beds

View all photos for Panoramic View Premier Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Panoramic View Premier Room

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms

Garden

Family Room, 2 Bedrooms

  • 79 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Four Seasons Hotel The Westcliff, Johannesburg

Luxury hotel with 2 restaurants and 2 outdoor pools
Along with 2 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
Four Seasons Hotel The Westcliff, Johannesburg offers 80 accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Premium satellite television is provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Four Seasons Hotel The Westcliff, Johannesburg. During your stay, you're just a quick walk from Johannesburg Zoo. Enjoy features like free WiFi in public areas and free valet parking, plus 2 outdoor pools. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 25+ Mbps)
  • Free valet parking and self parking
  • For dining with garden views, stop by Flames Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to massages, body scrubs, or manicures and pedicures at the spa
  • Services include babysitting, supervised childcare, and dry cleaning/laundry
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Just a 1-minute drive from Johannesburg Zoo and 5 minutes from Rosebank Mall
  • Airport, train station pick-up, and theme park shuttle service available for a fee
  • Cats and dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls
Four Seasons Hotel The Westcliff, Johannesburg offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a 24-hour fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 15672 square feet (1456 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Four Seasons Hotel The Westcliff, Johannesburg. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Johannesburg hotel.

For a fee, guests can enjoy full breakfast daily from 6 AM to 11:30 AM.
Flames Restaurant - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Apres Spa - Overlooking the garden, this restaurant serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Awards and affiliations

Four Seasons Hotel The Westcliff, Johannesburg is listed in the 2015 Condé Nast Traveler Hot List.

Languages

Afrikaans, Arabic, English, French, German, Hindi, Malay, Portuguese, Swahili, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 6 AM to 11:30 AM for a fee: ZAR 550 per person
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Apres Spa
  • Flames Restaurant

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's toys
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (15,672 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • High-pile carpet in room
  • Lift
  • Well-lit path to entrance
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Weight limit: 44 lbs per pet
  • Pets cannot be left unattended
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately ZAR 550 per person
  • Airport shuttle fee: ZAR 1700 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)
Four Seasons Hotel The Westcliff, Johannesburg offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't allowed at Four Seasons Hotel The Westcliff, Johannesburg.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Four Seasons Hotel Westcliff
Four Seasons Hotel Westcliff Johannesburg
Four Seasons Westcliff
Four Seasons Westcliff Johannesburg
Four Seasons Hotel The Westcliff Johannesburg
Four Seasons Hotel The Westcliff, Johannesburg Hotel
Four Seasons Hotel The Westcliff, Johannesburg Randburg
Four Seasons Hotel The Westcliff, Johannesburg Hotel Randburg

Four Seasons Hotel The Westcliff, Johannesburg Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 273 out of 344 reviews
Rating 8 - Good. 54 out of 344 reviews
Rating 6 - Okay. 9 out of 344 reviews
Rating 4 - Poor. 4 out of 344 reviews
Rating 2 - Terrible. 4 out of 344 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yvette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the minute we arrived we knew this hotel was spectacular. The staff could not have been nicer. They went above and beyond for us, even providing spring water because mineral water was too harsh for us. Our room was beautiful. The cleanliness was top notch. The wait staff, especially Anesu, who also recommended great shopping, and Thembi. We will definitely return
Stayed 3 nights in Dec 2024

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Armando

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly. They made my African experience very comfortable and very special.
Stayed 4 nights in Oct 2024

10/10 Excellent

Clark Q

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great as usual!
We had a lovely stay at the Four Seasons Hotel Westcliff. It’s great coming back here and we appreciated the upgrade.
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Stayed 1 night in Sep 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best Hotels in Johannesburg. Staff were extremely helpful and very courteous. Food was very good and breakfast was amazing. Views of the city from the hotel are amazing. Definitely recommend.
Stayed 3 nights in Aug 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely lives up to the Four Seasons reputation but with South African flair. Super friendly and helpful staff and you get a feeling of peace and quiet with its unusual layout. Fully recommend
Stayed 2 nights in Aug 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Eduardo, Chesterfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and friendly staff!
Stayed 1 night in Jun 2024

10/10 Excellent

Loris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Stayed 1 night in May 2024

8/10 Good

Xing

Stayed 3 nights in May 2024

10/10 Excellent

Leverne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel, exceptional food and amazing service. The staff are amazing
Stayed 1 night in Mar 2024

10/10 Excellent

Ashleigh

Stayed 1 night in Mar 2024

10/10 Excellent

Donatas

Stayed 2 nights in Mar 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievable . A symphony of perfection .
Stayed 1 night in Feb 2024

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Amazing service, staff can’t do enough for you. Really has a fantastic time.
Stayed 1 night in Jan 2024

6/10 Okay

Philip

Liked: Cleanliness
The property is falling apart and the food is gross.
Stayed 2 nights in Jan 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amaze balls
Had a wonderful trip. Amazing stuff, great accommodation with views and wonderful pool. Booked through hotels.com as the garden room I wanted “was not available for a family of 3” on the hotels website but it has ample space and definitely no issue. The welcome cupcakes and pastries were absolute deliciousness. The fruit basket was a great idea. However the plum had rot on it so maybe a pre check on checking in? I look forward to our return visit
Stayed 1 night in Jan 2024

10/10 Excellent

Clyde

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely, staff were lovely, area was lovely and the buffet breakfast was extraordinary. Highly recommend.
Stayed 3 nights in Dec 2023

2/10 Terrible

Wayne

Stayed 3 nights in Dec 2023