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Waldorf Astoria Jerusalem

5.0 star property

Choose dates to view prices

Photo gallery for Waldorf Astoria Jerusalem

Lobby
Lobby
Bar (on property)
Indoor pool, open 7:00 AM to 7:00 PM, lifeguards on site
Indoor pool, open 7:00 AM to 7:00 PM, lifeguards on site

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking available
  • Breakfast included
  • Housekeeping

Explore the area

Map
26-28 Agron Street, Jerusalem, 9419008
  • Mamilla Mall
    ‪4 min walk‬
  • Jerusalem Great Synagogue
    ‪7 min walk‬
  • Jaffa Gate
    ‪8 min walk‬
  • Tel Aviv (TLV-Ben Gurion)
    ‪53 min drive‬

Room options

View all photos for King Deluxe Room

King Deluxe Room

King Deluxe Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Grand Deluxe Room

King Grand Deluxe Room

King Grand Deluxe Room

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Deluxe Room with Balcony

Premium bedding, memory-foam beds, minibar, in-room safe

Twin Deluxe Room with Balcony

  • 40.0 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Superior Room with Balcony

King Superior Room with Balcony

King Superior Room with Balcony

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Superior Room

Twin Superior Room

Twin Superior Room

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Deluxe Room

Premium bedding, memory-foam beds, minibar, in-room safe

Twin Deluxe Room

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Ambassador Suite

Ambassador Suite

Ambassador Suite

  • 75 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Grand Deluxe Balcony - High Floor

Twin Grand Deluxe Balcony - High Floor | View from room

Twin Grand Deluxe Balcony - High Floor

  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Grand Deluxe Room

Premium bedding, memory-foam beds, minibar, in-room safe

Twin Grand Deluxe Room

  • 42.0 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for King, Deluxe Room, 1 King Bed, Balcony

King, Deluxe Room, 1 King Bed, Balcony

King, Deluxe Room, 1 King Bed, Balcony

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Accessible Superior Room

King Accessible Superior Room

King Accessible Superior Room

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Family Studio

King Family Studio

King Family Studio

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King Terrace Room

King Terrace Room

King Terrace Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Room with Balcony

King Deluxe Room with Balcony

King Deluxe Room with Balcony

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Noble Suite

Noble Suite | Living area

Noble Suite

  • 150 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Family Room

Grand Family Room

Grand Family Room

  • 77 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Palace Suite

Palace Suite | Living area

Palace Suite

  • 190 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite

One Bedroom Suite

One Bedroom Suite

  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Junior Suite

King Junior Suite

King Junior Suite

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for David Tower Suite

David Tower Suite

David Tower Suite

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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4.4 out of 5, Excellent, (439)
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About this property

Waldorf Astoria Jerusalem

Luxury Jerusalem hotel in Jerusalem City Centre with 3 restaurants
3 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Waldorf Astoria Jerusalem offers 226 accommodations with DVD players and minibars. Memory foam beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Additionally, rooms include safes and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
The onsite spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Waldorf Astoria Jerusalem. During your stay, you're just a quick walk from Independence Park. Enjoy features like free breakfast and free WiFi in public areas, plus 3 restaurants.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at The Palace
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages, body scrubs, or reflexology at the spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a sauna
  • Just a 4-minute walk from Mamilla Mall and 8 minutes by foot from Jaffa Gate
  • Airport shuttle service available for a fee
Waldorf Astoria Jerusalem offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 14747 square feet (1370 square meters) and includes a conference center. A fitness center, a rooftop terrace, and a library are also featured at the luxury Waldorf Astoria Jerusalem. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Jerusalem hotel is smoke free.

Guests are served free cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11 AM.
The Palace - This restaurant specializes in Mediterranean cuisine.
The Kings Court - This restaurant specializes in local and international cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
The Garden Terrace - This restaurant overlooks the garden and specializes in Mediterranean cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
24-hour room service is available.

Languages

Arabic, English, French, Hebrew, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (ILS 60 per day; includes in/out privileges)
  • Valet parking on site (ILS 20 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM–10:30 AM on weekdays and 7:00 AM–11 AM on weekends
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • The Palace
  • The Kings Court
  • The Garden Terrace

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Lifeguards on-site
  • Sauna

Family friendly

  • DVD player
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (14747 square feet of space)
  • Meeting rooms

Outdoors

  • Lifeguards on site
  • Rooftop terrace

Spa

  • 9 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Memory-foam mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 46-inch flat-screen TV
  • DVD player
  • Premium channels

Food and drink

  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ILS 500.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Israel value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ILS 250 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: ILS 250 (one-way), (up to 2 years old)
  • Self parking fee: ILS 60 per day (in/out privileges)
  • Valet parking fee: ILS 20 per day
  • Rollaway bed fee: ILS 500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Waldorf Astoria Jerusalem offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Israel Ministry of Tourism.

Property is also known as

Jerusalem Waldorf Astoria
Waldorf Astoria Hotel Jerusalem
Waldorf Astoria Jerusalem
Waldorf Astoria Jerusalem Hotel
Waldorf Astoria Jerusalem Hotel
Waldorf Astoria Jerusalem Jerusalem
Waldorf Astoria Jerusalem Hotel Jerusalem

Waldorf Astoria Jerusalem Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 357 out of 474 reviews
Rating 8 - Good. 63 out of 474 reviews
Rating 6 - Okay. 21 out of 474 reviews
Rating 4 - Poor. 16 out of 474 reviews
Rating 2 - Terrible. 17 out of 474 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Naftali

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Horrible experience
Hotels.com didn’t inform in the receipt that tax will be charge at the hotel, nor when the guests arrive, but in their departure.The spa took an order and my credit card I asked to pay from it, in the departure they ask to charge the guest, which all the order was a gift and pay by me. Was great disappointment and embarrassing and misleading have the guests ask to pay things that shouldn’t be. I order a cake birthday extra which was expensive and not tasty. Beside good breakfast noting to mention for excellent . Will not visit again, nor do order in local hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional and courteous. Food was exceptionally delicious. Highly recommend. 5 Stars
Stayed 3 nights in Oct 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Menachem

Stayed 1 night in May 2024

10/10 Excellent

Levi

Liked: Cleanliness
Nice, clean
Stayed 1 night in Jul 2024

10/10 Excellent

Arava

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Ariel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

oded

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jerusalem Mamila
great location and stuff
Stayed 2 nights in Jun 2024

10/10 Excellent

Uri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

2/10 Terrible

solomon

Liked: Cleanliness, amenities
Horrific issues with the front desk, credit card got charged on multiple occasions without my knowledge or consent. To such an extent that we got charged almost the triple the cost of our advertised booking rate. Still waiting for refunds , apparently it can take up to 20 days to process.
Stayed 4 nights in Feb 2024

10/10 Excellent

Maayan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really like the people who work for making me feel happy. Thank you very much you have such an incredible customer service and beautiful hotel with so much good food
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Real quality
Having stayed in many places, this for sure is straight in there in the top three place we’ve ever been to. Attention to detail. Parking, breakfast, the room, gym, pool everything simply superb
Stayed 1 night in Dec 2023

2/10 Terrible

navid

Stayed 4 nights in Sep 2023

10/10 Excellent

Miri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a super fantastic stay. The Israeli-style breafast is out of this world! I've never seen anything like it!!! We highly recommend Waldorf Astoria Jerusalem!!! This was our second time back!!! :)
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous experience
We have been coming to Jerusalem for the past 20+ years and this was our first time at the WA. It is our new favorite hotel in Jerusalem- well-situated, esthetic ally pleasing, excellent service and impeccably clean. We will be back
Stayed 6 nights in Aug 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly and accommodating. Loved it. Will definitely stay here again. Beautiful hotel and gorgeous rooms.
Stayed 1 night in Aug 2023

8/10 Good

Moises

Liked: Cleanliness, staff & service, property conditions & facilities
Everything except housekeeping is excellent
Stayed 3 nights in Aug 2023

10/10 Excellent

PENGFEI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, perfect location close to the old city、spacious room、good cleaning、delicious food. Thanks for upgrading room and additional bed for my daughter. And specially thank lobby concierge George, very nice,we family were very happy,we hope to be back.
Stayed 2 nights in Aug 2023

10/10 Excellent

Rewal, Miramar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Property
Stayed 5 nights in Jul 2023

10/10 Excellent

Daniel

Stayed 1 night in Jul 2023

10/10 Excellent

Eitan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great and luxurious hotel. The service was amazing and welcoming. Location is superb and the room was great. We enjoyed our stay and will return
Stayed 1 night in Jul 2023

10/10 Excellent

MATTHEW

Stayed 3 nights in Jul 2023