Quality Suites NYC Gateway

2.5 star property

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Photo gallery for Quality Suites NYC Gateway

Suite, Non-Smoking, 1 King Bed with Sofa Bed and Jacuzzi
Front of property – evening/night
Interior entrance
In-room safe, desk, iron/ironing board, free cots/infant beds
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Parking included
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
1200 Tonnelle Ave, North Bergen, NJ, 07047
  • Times Square
    ‪9 min drive‬
  • Manhattan Cruise Terminal
    ‪11 min drive‬
  • Jacob K. Javits Convention Center
    ‪14 min drive‬
  • Newark Liberty Intl. Airport (EWR)
    ‪26 min drive‬

Room options

Suite, Non-Smoking, 1 King Bed with Sofa Bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Suite, Non-Smoking, 2 Queen Beds Accessible with Sofa Bed

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Non-Smoking, 2 Queen Beds with Sofa Bed, Kitchenette with Electric Cook Top

  • 33 sq m
  • Sleeps 6
  • 2 Double Sofa Beds OR 2 Queen Beds

Suite, Non-Smoking, 1 King Bed with Sofa Bed, Kitchenette with Electric Cook Top

  • 33 sq m
  • Sleeps 4
  • 2 Double Sofa Beds OR 1 King Bed

Suite, Non-Smoking, 2 Queen Beds with Sofa Bed

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds OR 1 Double Sofa Bed

Suite, Non-Smoking, 1 King Bed with Sofa Bed and Jacuzzi

  • 42 sq m
  • Sleeps 3
  • 2 Double Sofa Beds OR 1 King Bed

Similar properties

About this property

Quality Suites NYC Gateway

Hotel in North Bergen with a fitness center and a 24-hour business center
This smoke-free hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Quality Suites NYC Gateway offers 67 accommodations with safes and complimentary newspapers. 46-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the helpful staff at Quality Suites NYC Gateway. During your stay, you'll be close to Jacob K. Javits Convention Center. Free WiFi in public areas, free self parking, and a gym are available.
  • Free WiFi
  • Free self parking
  • RV/bus/truck parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute drive from Meadowlands Exposition Center and 6 minutes from American Dream
  • Local-area shuttle service available for a fee
A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. A fitness center, a vending machine, and tour/ticket assistance are also featured at the business-friendly Quality Suites NYC Gateway. Limited free parking is available on a first-come, first-served basis.

This North Bergen hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 5 children 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Quality Suites NYC Gateway.

Property is also known as

Comfort Suites Hotel North Bergen
Quality Suites NYC Gateway Hotel
North Bergen Comfort Suites
Comfort Suites North Bergen Hotel North Bergen
Comfort Suites North Bergen Hotel
Quality Suites NYC Gateway North Bergen
Quality Suites NYC Gateway Hotel North Bergen

Quality Suites NYC Gateway Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 311 out of 1004 reviews
Rating 8 - Good. 245 out of 1004 reviews
Rating 6 - Okay. 167 out of 1004 reviews
Rating 4 - Poor. 111 out of 1004 reviews
Rating 2 - Terrible. 170 out of 1004 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Elisa

Travelled with family
Stayed 1 night in Dec 2024

2/10 Terrible

Juan

Stayed 1 night in Nov 2024

2/10 Terrible

Nerelyn

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
There were spider webs in the room. A lot of dust. Hairs on most of our pillows. The restroom the shower was dirty I had to put towels on the floor just so I won’t step on the tile. That’s how dirty I felt being there. The ac was filled with dust you can tell right away as soon as you turn on the light. The phones and alarm clock were very outdated not to mention dusty. There were nail clippings on the floor that tells you they don’t clean the rooms well as they should. The whole place needs a cleaning. I saw staff member give some stray cats food wearing gloves, then he came inside an refilled the breakfast bar wearing the same gloves! Overall not clean at all!
Stayed 7 nights in Dec 2024

10/10 Excellent

Lorena

Stayed 1 night in Nov 2024

10/10 Excellent

Obaid

Stayed 5 nights in Nov 2024

4/10 Poor

Manoela

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
It has being more than 3 weeks and I didn’t got my deposit back, I had to change rooms because there was a mouse… other than that it was perfect
Stayed 6 nights in Nov 2024

8/10 Good

Tyler

Stayed 1 night in Dec 2024

6/10 Okay

Madeline

Stayed 2 nights in Dec 2024

4/10 Poor

Daniel

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Check in and out process was a breeze. Even let us check in early for a small fee. Property is in need of major repairs. There was cracks in the drywall and lots of cracks in appliances.
Stayed 3 nights in Dec 2024

8/10 Good

OLUFEMI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Good service will return back
Stayed 3 nights in Dec 2024

2/10 Terrible

Alexander

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just awful. Rude staff. Extra fees. Rough area. Will NEVER stay here again.
Stayed 1 night in Oct 2024

8/10 Good

Chrissy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely would stay again!
We stayed for one night in order to be close to the path over to NYC. Due to unforseen circumstances we got there earlier than expected and were praying for an early check in. The front desk ladies were absolutely amazing! I was able to gwt into my room early, they were also so very helpful as far as tips and tricks to navigate the commute to NYC. The room was clean and worth the price.
Stayed 1 night in Dec 2024

10/10 Excellent

Braeden

Stayed 2 nights in Dec 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service
Excellent customer service...
Stayed 1 night in Nov 2024

10/10 Excellent

Melony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glad I stayed here regardless of the reviews
The guy that was working the desk was great. He let me check the room before signing. He helped me out with my credit card situation. I had read the reviews good and bad, so I felt it was my place to let everyone know always check the hotel first and ask. He was so accommodating. Everything in the room was good no problems. I only stayed 1 night but i would go back. Thanks again to the guy that was working that Friday night he did an amazing job and was courteous to every person he talked to.
Stayed 1 night in Dec 2024

8/10 Good

Editha

Stayed 1 night in Dec 2024

8/10 Good

Julie

Liked: Staff & service
Stayed 2 nights in Dec 2024

4/10 Poor

Sonia

Stayed 1 night in Nov 2024

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Nov 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it, for the price and location it was great
Stayed 1 night in Dec 2024

2/10 Terrible

Valerie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Angela

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfriendly prejudice overcharged not worth the stay
Stayed 3 nights in Nov 2024

8/10 Good

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 2 nights for a concert at MSG. We definitely would stay again. It's only a short 15-30min drive into the city. Prompt easy Uber pick up and drop off. They also offer a shuttle for very cheap, but we didn't want to be restricted to the times they offered. I didn't get to eat the breakfast, but my husband got us some good coffees. Staff were very kind. The place was super clean, very mind smell as if it used to have smoking allowed. But the smell decreased as we stayed, it just smelled like my spray I used. The showers were hot and the room was clean. It was super affordable and worth the stay.
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WILL NOT BE BACK!! Beware!! Read whole review!
Our first room our first night there, was super hot and the air conditioner didn't work. We told the front desk and he said he would have someone fix it. We got back that evening and it was still not working and neither was our key. We went back down to tell him and he cane up and messed with it a bit, called someone then, offered us a new room.. We agreed and moved to a new room. That night, our daughter was laying on the couch and seen a bug on her pillow, we looked and it was a BED BUG!! We called the front desk, he came up an looked and offered us yet another room.. We agreed and moved to another room, bought spray and sparayed everything down and washed everything we had with us. Our daughter had bites on her!! The AC barely worked in the new room but we made due and had no other critters. We had to stay, we were here to watch our daughter march in the parade and all other hotels were booked!! Our fried who stayed in this same hotel had rat droppings all over and her 3rd night there her daughter and her found a dead rat in their room along with a live one.. After all of this, the offered to refund me for one day!! We stayed 5, spent money on sprays and creams for our daughters bites and had to wash all of our stuff!!
Stayed 5 nights in Nov 2024

10/10 Excellent

kesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024