Jakarta Airport Hotel

3.0 star property

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Photo gallery for Jakarta Airport Hotel

Interior
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Interior
View from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Terminal 2E International Departure, Soekarno-Hatta Intl. Airport, Tangerang, 15126
  • Cengkareng Golf Club
    ‪4 min drive‬
  • White Sand Beach PIK 2
    ‪18 min drive‬
  • Summarecon Mall Serpong
    ‪19 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪9 min walk‬

Room options

Deluxe Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • 2 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Executive Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Superior Twin Room

  • 24 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Executive Twin Room

  • 24 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Superior Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Jakarta Airport Hotel

Hotel connected to the airport in Tangerang with free airport shuttle
Spa services, a business center, and concierge services are available at this hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite.
Jakarta Airport Hotel offers 82 air-conditioned accommodations with safes and complimentary newspapers. 32-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

This Tangerang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us they can't get enough of the helpful staff at Jakarta Airport Hotel. During your stay, you'll be connected to the airport, and within walking distance of Soewarna Business Park. Enjoy features like free WiFi in public areas and a free roundtrip airport shuttle, plus a business center.
  • Free WiFi
  • Services include a concierge, a porter, and luggage storage
  • Guests speak favorably about the proximity to the airport and the clean accommodations
  • 11.2 mi (18 km) from TangCity and 15.2 mi (24.4 km) from Summarecon Mall Serpong
  • Free airport shuttle service
Public spaces have free WiFi. There's an onsite business center. A roundtrip airport shuttle is free (available 24 hours). Jakarta Airport Hotel also features spa services, concierge services, and express check-in.

Smoking is allowed in designated areas at this Tangerang hotel.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour free return airport shuttle at scheduled times

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre

Spa

  • Aromatherapy
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Jakarta Airport Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Topotels
Jakarta Airport Hotel Tangerang
Jakarta Airport Hotel Managed Topotels
Jakarta Airport Managed Topotels
Jakarta Airport Hotel by Topotels
Hotel Managed Topotels
Jakarta Airport Hotel Hotel
Jakarta Airport Hotel Tangerang
Jakarta Airport Hotel Hotel Tangerang
Jakarta Airport Hotel Managed by Topotels

Jakarta Airport Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 299 out of 1001 reviews
Rating 8 - Good. 414 out of 1001 reviews
Rating 6 - Okay. 216 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Azwina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff attended to my check-in, Riki, was extremely helpful and has great initiative. As we travelled in a big group of 3 families (11 ppl including kids), priority was transportation as we were heading to Bandung via Whoosh. He assisted in coordinating transport with the drivers and provided me with updates and with his help, the process was such a breeze. So, Thank you Riki for your great service!
Stayed 1 night in Dec 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Bernard

Stayed 1 night in Dec 2024

10/10 Excellent

GOH Phuay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, good value for money
Stayed 1 night in Dec 2024

10/10 Excellent

grace

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great option for transit through CGK. The staff are friendly and knowledgeable.
Stayed 1 night in Oct 2024

8/10 Good

Fiona

Stayed 1 night in Nov 2024

10/10 Excellent

IBRAHIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable ,clean, easy to navigate
Stayed 1 night in Nov 2024

8/10 Good

Brad

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Andi

Stayed 1 night in Sep 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Take the skytrain to Terminal 2 and then walk to area 3 and walk up the stairs to the hotel. Great hotel for long layovers
Stayed 1 night in Oct 2024

8/10 Good

John

Travelled with family
Liked: Staff & service
It's convenient when traveling
Stayed 1 night in Nov 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was a little bright spot in the midst of a long, multi-flight voyage. The staff was very attentive, and the room we were in was clean, quiet and comfortable. It was located right at Terminal 2–which was very convenient. We would stay here again.
Stayed 1 night in Nov 2024

4/10 Poor

Diana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay
They did not have my reservation in the system for this stay. They did have my reservation for the October 17 to 19 stay
Stayed 1 night in Oct 2024

6/10 Okay

John

Liked: Staff & service
It's convenient when having to fly out early.
Stayed 1 night in Oct 2024

10/10 Excellent

Criscel Joyce

Liked: Cleanliness, amenities, property conditions & facilities
It’s a nice hotel and convenient cuz it’s near the airport train. Food was great.
Stayed 1 night in Oct 2024

6/10 Okay

Ruth

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Screaming in the hallway at night that woke me up. Not very clean. Old broken furniture. Felt scared for my safety. Restaurant was ok for breakfast.

10/10 Excellent

Kathleen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and super helpful staff. Easy to find and easy to get to from any terminal.
Stayed 1 night in Oct 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness
A bit tough to find, but convenient if you are laying up for a night at CGK. Shuttle service back to the terminal is nice.
Stayed 1 night in Oct 2024

8/10 Good

Mohamed abdeladim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Beau

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
It was conveniently located but dragging your bags up the ramp was difficult. The walk to the rooms was very long and not explained or helped with. The whole building is dark and outdated.
Stayed 1 night in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jody

Travelled with partner
Liked: Cleanliness, staff & service
Perfect for a quick overnight layover before an early morning departure.
Stayed 1 night in Sep 2024

8/10 Good

Edgar

Stayed 1 night in Aug 2024

10/10 Excellent

Tina

Business traveller
Liked: Cleanliness, staff & service, amenities
The towels are too old. Other things no complaint, the location is good for traveller
Stayed 1 night in Sep 2024