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Crocs Resort & Casino

4.5 star property
VIP Access

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Photo gallery for Crocs Resort & Casino

Outdoor pool, pool umbrellas, pool loungers
Luxury Condo
Front of property – evening/night
On the beach, beach volleyball
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Breakfast available
  • Gym
  • Spa

Explore the area

Map
800 metros norte del Banco de Costa Rica, Jaco, Puntarenas, 61101
  • Teatro Jacó
    ‪15 min walk‬
  • Neo Fauna
    ‪19 min walk‬
  • Rainforest Adventures Costa Rica Pacific Park
    ‪3 min drive‬
  • Tambor (TMU)
    ‪224 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite, 1 King Bed, Ocean View

Premium bedding, down duvets, in-room safe, individually decorated

Junior Suite, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Premium bedding, down duvets, in-room safe, individually decorated

Junior Suite, 2 Queen Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, down duvets, in-room safe, individually decorated

Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View

Premium bedding, down duvets, in-room safe, individually decorated

Room, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

Premium bedding, down duvets, in-room safe, individually decorated

Room, 2 Queen Beds, Balcony, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mountain View

Premium bedding, down duvets, in-room safe, individually decorated

Room, 2 Queen Beds, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, down duvets, in-room safe, individually decorated

Room, 2 Queen Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

Premium bedding, down duvets, in-room safe, individually decorated

Room, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom

Premium bedding, down duvets, in-room safe, individually decorated

Room, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Bedrooms

Room, 2 Bedrooms

Room, 2 Bedrooms

  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed (Limited View)

Premium bedding, down duvets, in-room safe, individually decorated

Room, 1 King Bed (Limited View)

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Limited View)

Room, 2 Queen Beds (Limited View)

Room, 2 Queen Beds (Limited View)

  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Océano Boutique Hotel & Bistró

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.5 out of 5, Wonderful, (1000)
The price is €157
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Océano Boutique Hotel & Bistró

About this property

Crocs Resort & Casino

Luxury hotel on the beach, with outdoor pool
Catch some rays at the beach or spend the day relaxing at Crocs Resort & Casino's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Change of towels is available on request.
Crocs Resort & Casino offers 166 air-conditioned accommodations with iPod docking stations and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a waterslide, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of the pool at Crocs Resort & Casino. During your stay, you'll be within walking distance of Rainforest Adventures Costa Rica Pacific Park. Features include free WiFi in public areas and free self parking, plus 3 restaurants.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy Italian cuisine with pool views at La Stanza, one of the property's 3 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Splash around at the waterslide or swim in the outdoor pool
  • Indulge with hot stone massages, body treatments, or hydrotherapy at the spa
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym, volleyball, and bike rentals
  • Guests have great things to say about the pool and the beach
  • Just a 3-minute drive from Rainforest Adventures Costa Rica Pacific Park and 7 minutes from El Miro
  • Airport and local-area shuttle service available for a fee
Crocs Resort & Casino offers its guests a full-service spa, a waterslide, and an outdoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 1377 square feet (128 square meters) and includes a conference center. A casino, a fitness center, and a terrace are also featured at the luxury Crocs Resort & Casino. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 4.5-star Jaco hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 9:30 AM.
La Stanza - Overlooking the pool, this fine-dining restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
Game On Sports Bar - This sports bar serves lunch and dinner. Open daily.
Los Cuates - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Liquidity - Overlooking the pool, this bar serves dinner and light fare. Open daily.
El Zarpe - This poolside restaurant serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–9:30 AM: USD 22-30 for adults and USD 18-25 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar

Restaurants on site

  • La Stanza
  • Game On Sports Bar
  • Los Cuates
  • Liquidity
  • El Zarpe

Things to do

  • Beach volleyball
  • Bike rentals
  • Billiards/pool table
  • Ecotours
  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Fence around the pool
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre (1377 square feet of space)
  • Meeting rooms - 5

Outdoors

  • Beachfront location
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Step-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • 7 casino gaming tables
  • 60 casino slot machines
  • Casino (17222 square feet of space)
  • Casino sportsbook
  • Casino VIP room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • iPod dock

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crocs Resort & Casino

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 22 to 30 for adults, and USD 18 to 25 for children
  • Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting
Crocs Resort & Casino offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino

Crocs Resort & Casino Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 524 out of 1001 reviews
Rating 8 - Good. 248 out of 1001 reviews
Rating 6 - Okay. 120 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 61 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Trohy, Limon

Stayed 1 night in Oct 2024

10/10 Excellent

Thomas, Brentwood

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING WAS GREAT BUT WE WENT WITHOUT LEARNING OF THE MONSSON RAIN SEASON. COULDN'T DO ANYTHING OR USE ANY AMENITY BUT STAFF WAS ALL GREAT AND BURGER AT BAR WAS BEST I'VE HAD.
Stayed 4 nights in Nov 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 1 night in Nov 2024

6/10 Okay

Rakesh

Liked: Cleanliness, property conditions & facilities
Na
Stayed 1 night in Nov 2024

10/10 Excellent

Bruce, Long Branch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

rabia

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Haley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are really accommodating and try very hard to make sure you are happy with your stay.
Stayed 3 nights in Nov 2024

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful. We wish that it would have been a little more lively. No one was in the night club. Food and coffee where a little pricey
Stayed 4 nights in Oct 2024

8/10 Good

Kyle

Stayed 1 night in Oct 2024

8/10 Good

Candice, bonaire

Stayed 2 nights in Sep 2024

10/10 Excellent

Raymond, TOMBALL

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all great
Stayed 3 nights in Aug 2024

10/10 Excellent

Ronald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

MANUEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All inclusive options would be great
Stayed 4 nights in Sep 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with a fantastic pool. Room was very comfortable and staff was friendly. I have stayed here many times and highly recommend Croc's.
Stayed 3 nights in Sep 2024

10/10 Excellent

Leroy

Liked: Cleanliness, amenities
Great location, clean, beautiful and relaxing. I will sure be back.
Stayed 5 nights in Sep 2024

8/10 Good

Kyler

Stayed 1 night in Jul 2024

10/10 Excellent

Casey

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and a pool was nice
Stayed 7 nights in Sep 2024

8/10 Good

Kritina, Fresno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and clean. Staff was friendly.
Stayed 3 nights in Sep 2024

10/10 Excellent

DENNYS

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the best hotel in the area. The staff is friendly and is right in front of the beach.
Stayed 1 night in Aug 2024

10/10 Excellent

daniel

Great
Stayed 3 nights in Aug 2024

10/10 Excellent

Wilder, Miami

Stayed 4 nights in Aug 2024

10/10 Excellent

Michael, Fort Lauderdale

Liked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Gigi

Travelled with family
Liked: Staff & service
The property was nice. The pool there was no hot tub/Jacuzzi the buffet was very expensive but most things in Costa Rica have increased dramatically because of Covid so if you’re looking to go to Costa Rica, take a look at the amenities and excursion cost family of four we were spending about $200 a day, which was ridiculous for Costa each Excursion about $150. We went during the rainy day season because of business reasons, but don’t go in the month. July. The ocean was not good at all, and we were told not to walk at night from the hotel into town, which was not a long walk, but apparently it wasn’t safe. Uber is not regulated so it’s not legal there, but there are a lot of Uber drivers, our room leaking water from the shower and flooding the bathroom. We told them twice so they sent somebody to fix it, but it was never really fixed so we were consequently just having to put lotta towels on the floor and asking for more towels so we could’ve slipped and hit her head, but apparently they didn’t care about that .
Stayed 3 nights in Jul 2024