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The Elegant Hotel

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Photo gallery for The Elegant Hotel

Lobby
108-cm LED TV with satellite channels, TV
Lobby
Front of property – evening/night
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Islambey Mahallesi Dipcik Sokak No 9, Eyup, 34050
  • Eyup Sultan Mosque
    ‪5 min walk‬
  • Pierre Loti Hill
    ‪13 min walk‬
  • Vialand Tema Park
    ‪10 min drive‬
  • Istanbul (IST)
    ‪42 min drive‬

Room options

View all photos for Deluxe Single Room, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Single Room, Balcony

  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Double or Twin Room, Balcony

  • City view
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Loft, Terrace

Family Loft, Terrace | View from room

Family Loft, Terrace

  • City view
  • 50 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Economy Double or Twin Room, Balcony

Economy Double or Twin Room, Balcony

Economy Double or Twin Room, Balcony

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Triple Room, Balcony

Superior Triple Room, Balcony

Superior Triple Room, Balcony

  • City view
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

The Elegant Hotel

Hotel with 2 restaurants, a quick walk to Eyup Sultan Mosque
This hotel features 2 restaurants, 2 coffee shops/cafes, and coffee/tea in a common area. Free WiFi in public areas and a free manager's reception are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
The Elegant Hotel offers 26 accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 108-cm LED televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Eyup hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

During your stay at The Elegant Hotel, you're just a quick walk from Eyup Sultan Mosque. Features include free WiFi in public areas and a free manager's reception, plus 2 restaurants.
  • Free WiFi
  • Options for a bite to eat include 2 restaurants and 2 coffee shops/cafes
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 5-minute walk from Eyup Sultan Mosque and 11 minutes by foot from Feshane International Fair Congress and Culture Center
  • Airport, train station, and cruise terminal shuttle service available for a fee
There are 2 restaurants and 2 coffee shops/cafes, as well as a grocery/convenience store. A free manager's reception is offered daily. WiFi is free in public spaces. Business amenities include meeting rooms and limo/town car service. An area shuttle within 50 meters and an airport shuttle (available 24 hours) are available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Elegant Hotel.

Smoking is allowed in designated areas at this Eyup hotel.

The hotel hosts a free manager's reception daily.
Onsite venue - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 50 metres
  • Train station pick-up and drop-off shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service

Food and drink

  • 2 coffee shops/cafes
  • 2 restaurants
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Accessible airport shuttle
  • Front entrance ramp
  • Lift (110 centimetre wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 108-cm LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 65 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Elegant Hotel offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20929

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served or allowed at The Elegant Hotel.

Property is also known as

Elegant Hotel Eyup
Elegant Eyup
The Elegant Hotel Eyup
The Elegant Hotel Hotel
The Elegant Hotel Hotel Eyup

The Elegant Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 59 out of 118 reviews
Rating 8 - Good. 30 out of 118 reviews
Rating 6 - Okay. 12 out of 118 reviews
Rating 4 - Poor. 6 out of 118 reviews
Rating 2 - Terrible. 11 out of 118 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Pjerind

Disliked: Cleanliness
Stayed 3 nights in Jan 2025

6/10 Okay

Syed

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
I was severely underwhelmed with my stay at Elegant Hotel. From the moment I got there and noticed the wifi did not work. To the subpar breakfast which should have been advertised as nothing more than a little bit of cheese and pastrami. The bathroom had a very disgusting odour and there was no fan. I told the front desk there was no fan and they said “there is” I asked where and he said he would turn it on. There was no fan. The smell as soon as we got there from the bathroom was horrendous they need to check for mould. The shower was dirty and the shower head worked poorly. The faucet had two modes. Extremely powerful or minimal pressure. On the brightside, the room was tidy. The balcony was nice and the bed was very comfortable. The biggest issue I had with my room (106) was the WiFi. There was no connection and in a very specific part of the room, one bar of connection to the wifi. I had to sit in the lobby with my wife to download shows for us to watch and to just simply use the wifi. I had inquired about the weak wifi with the staff and got a blunt response of “there is wifi in all rooms” and then one of the staff members went upstairs and came back down and said there is wifi. He blamed my phone as the problem but all our devices had the same issue. They advertise a sauna and spa and there was none of that. We had set aside a few hours of our day looking forward to utilizing their facilities advertised but were unfortunately mistaken. Very unfortunate part of my trip:/
Stayed 2 nights in Apr 2024

10/10 Excellent

Irfan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner of the property and his son Salih was very helpful and very kind. Even though they couldn’t speak fluent English but managed to communicate. Very nice staff members and the guy who helped with luggage.every time you sit in the lobby you get free tea 😊.property is very clean and nicely built , rooms and very spacious.I had double bed room but was very big with a seperate living/dressing area within the room.Eyup sultan turbesi/mosque is hardly 5 mins walk . Excellent in every way I would say.the only trouble we had was getting a taxi as this area always have issues with getting taxi on the Bitaksi app. So we walked towards the main road and got taxi after 5 -10 mins of standing there. Overall experience was excellent, I did not have breakfast so don’t know about the food but will definitely stay here and would recommend to others too.
Stayed 2 nights in Nov 2023

10/10 Excellent

Mamed

Stayed 1 night in Oct 2023

2/10 Terrible

Wakar

Stayed 1 night in Aug 2023

6/10 Okay

Mohamad

Stayed 5 nights in Jun 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe and calm place to stay in Istanbul.

If you are looking for a comfortable place to stay in a very safe part of Istanbul, I would highly recommend this hotel. There are lots of restaurants all around, and this is a more conservative part of Istanbul, which I found refreshing. Everyone at the hotel was very hospitable. And the price was great. Also, there is a commuter train nearby which get you closer to the main parts of Istanbul.
Stayed 5 nights in Feb 2023

6/10 Okay

Boyd, Stirling

Travelled with family and small children
Liked: Cleanliness, amenities
Very close to Eyup mosque. But staff not familiar with what was included in room and double charged me on things, even after I explained to them.
Stayed 2 nights in Sep 2022

8/10 Good

Usman

Liked: Cleanliness, amenities, property conditions & facilities
Great location by Ayyub sultan
Stayed 1 night in Aug 2022

10/10 Excellent

Bilol

Stayed 2 nights in May 2022

8/10 Good

Mohamed

Stayed 1 night in Mar 2022

10/10 Excellent

Rizwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is excellent, just a few mins away from Hazrat Eyup Tomb.Area full of shopping facilities and excellent food options
Stayed 1 night in Aug 2021

8/10 Good

Shaymaa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On July, 6th 2021 I booked a room through Expedia to stay at The Elegant Hotel for me and my Fiancé while touring Istanbul. I had one week booked through Expedia. Expedia did not have listed on their website prior to booking that you needed to present a marriage certificate in order to stay in this hotel. I checked in at the desk and they gave me a room key, I didn’t use the room but waited outside at a local restaurant where my Fiancé’ shortly met me. We walked back to the hotel to head to our room for the night when we were stopped and asked to present a marriage certificate. Needless to say they wouldn’t allow us to go to the room that we had a key for after I had already checked in and they gave me a key. We were put in a really tough situation with no place to stay and now short on money due to this. I asked for a refund and they said I had to contact with Expedia, Expedia denied my refund due to their "Early Check out policy" , I did not stay at this hotel or use any of their services. We were not permitted to stay due to their marriage rules, these rules were not stated prior to booking this hotel on Expedia. The Elegant hotel took my money, checked me in and checked me out within 2 hours without any refund and without us ever stepping foot into a hotel room. I am disputing the charge with my bank now. I do not recommend this hotel if you're American they are extremely rude and make sure you feel unwelcomed. The off street parking is impossible.
Stayed 8 nights in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had booked two separate rooms at this hotel accommodating a guest from another city to show me and my mother around Istanbul
Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2020

10/10 Excellent

Muhammad Saad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay if you're looking to explore the spiritual side of Istanbul. For those who wish to visit the tomb of Hz. Abu Ayyub Ansari R.A., this hotel is a convenient 5 minute walk away. Nice neighborhood market close to a minute walk away. And here's the bonus tip: the prices for some of the items in the market (like Turkish Delight, or Tea Sets etc.) are lesser compared to other renowned attractions such as Egypt Bazaar or the Grand Bazaar. Would definitely recommend and go stay there again.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kadeer at the reception helped us to solve all our problems and he speaks English as well
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Nov 2019

8/10 Good

Jawad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern place but not that comfortable.

We had a nice stay but the tv was too far from the bed and we couldn’t connect the hdmi. The bathroom was too close to the bed. It was huge place with lots of modern touches. Nice stay tho.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2019

10/10 Excellent

ilyas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

It was amazing stay hotel was good located and clean
Stayed 3 nights in Dec 2018

10/10 Excellent

Ridwaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice.
Stayed 2 nights in Nov 2018

10/10 Excellent

Eden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018