"EXCELLENT SERVICE, ALL THE STAFF ARE SO HELPFUL. GREAT LOCATION TO OLD TOWN. STAFF GO ABOVE AND BEYOND TO HELP. FREE HOTEL CAR SERVICE TO OLD TOWN. W ... " More
16 Oct 2019 by The Management
Dear Valued Guest, Thank you very much for choosing Ajwa Hotel Sultanahmet. We truly appreciate your warm comments and high rate. Our staff is dedicated to providing you with an incomparable level of personalized service designed for our guests and we are more than happy we met your expectations. We hope to have the chance to welcome you again. Sincerely yours,
13 Jul 2019 by Guest Relaitons
Dear Guest, Thank you very much for the great rating you gave us; we greatly appreciate it. Our team strives to do its best for our esteemed guests, and we hope to have the opportunity to serve you again in the near future. Sincere regards, The Management
7 Apr 2019 by Management
Dear Guest, We would like to thank you very much for your recent stay with us.Your kind comments and endorsement are greatly appreciated by all of us here at Ajwa Hotel Sultanahmet. We very much look forward to your next visit. Sincere regards, The Hotel Management
7 Apr 2019 by Management
Dear Guest, We wish to express our warm thanks for your kind rating of our hotel and look forward to welcoming you back soon. Sincere regards, The Hotel Management
5 Feb 2024 by Gokhan Turkoglu
Dear Azmat Pervaiz,Thank you for choosing to stay with us and for your generous rating! We appreciate your support and are delighted to know that you had a positive experience. If there's anything specific that stood out for you, please feel free to share your thoughts. We look forward to hosting you again in the future.Best regards,Gokhan TurkogluDirector Of Operations
24 Oct 2023 by Gokhan Turkoglu
Dear Adrian,Thank you for taking the time to share your thoughts with us. We're delighted that you chose to stay at our hotel.We understand that the additional cost of a swimming cap for pool usage may have been unexpected. This requirement is in place to ensure the cleanliness and quality of our pool providing a safe and enjoyable environment for all our guests.We value your feedback and your comments will be used to enhance our service and communication regarding additional amenities and charges.We look forward to welcoming you again in the future.Best regards,Gokhan TurkogluDirector Of Operations
2 Nov 2019 by The Management
Dear Valued Guest, Thank you very much for choosing Ajwa Hotel Sultanahmet. We appreciate your feedback due your recent stay at our hotel and looking forward to have you again for your next trip to İstanbul. Sincerely yours,
1 Oct 2019 by The Management
Dear Valued Guest, Thank you very much for choosing Ajwa Hotel Sultanahmet. We are grateful for your nice feedback about your recent stay at our hotel. Together with our team we hope to have you again at Ajwa Hotel Sultanahmet for your next visit to İstanbul. Sincerely yours,
13 Jul 2019 by Guest Relations
Dear Valued Guest, We are pleased to receive your kind review of Ajwa Hotel Sultanahmet; thank you for the top rating you gave us. It was great to know that you enjoyed our location. We hope to have you back soon and remain, With our very best wishes, The Management
9 May 2019 by The Management
Dear Valued Guest, Please accept our sincere thanks for taking the time to rate our hotel. We hope you enjoyed your recent stay with us. Our hotel looks forward to welcoming you again in the near future. Sincerely, The Management
AJWA Sultanahmet offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. A free manager's reception is offered daily. WiFi is free in public spaces. A business centre, meeting rooms, and limo/town car service are available. A children's pool, a fitness centre, and spa services are also featured at the luxury AJWA Sultanahmet. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. This 5-star Istanbul hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
AJWA Sultanahmet offers 61 accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include dressing gowns, slippers, designer toiletries and bidets. This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.
The hotel hosts a free manager's reception daily.
On-site venue – Overlooking the ocean, this fine-dining restaurant serves breakfast, lunch and dinner. A children's menu is available.
24-hour room service is available.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
AFIYA SPA has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property's full service spa area, including swimming pool and hammam, has separate hours for men and women. Men have access from 8 AM to 3 PM, daily, and women have access from 3:30-10 PM, daily. The fitness centre is reserved for women from 6-8 AM, daily.
AJWA Sultanahmet offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
The property is a member of Preferred Hotels & Resorts.