SOWELL RÉSIDENCES New Chastillon

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Dates

February 2025

March 2025

Overview
Prices
Location
Amenities
Policies

Good

Popular amenities

Pet-friendly

Breakfast available

Kitchen

Pool

Free WiFi

Explore the area

Centre Station, Isola, Alpes-Maritimes, 06420

Isola 2000
‪1 min walk‬
Front de Neige Ski Lift
‪2 min walk‬
Isoliane Adventure Park
‪3 min walk‬

Room options

Classic Studio, Balcony

22 sq m
Studio
Sleeps 3
3 Twin Beds

Family Studio, Balcony

26 sq m
Studio
Mountain view
Sleeps 4
1 Twin Bunk Bed and 2 Twin Beds

Economy Studio

20 sq m
Studio
1 bathroom
Sleeps 3
2 Twin Beds

Comfort Apartment, 1 Bedroom

40 sq m
1 bedroom
Sleeps 6
4 Twin Beds and 1 Twin Bunk Bed

Economy Studio Suite

26 sq m
Studio
1 bathroom
Sleeps 4
2 Twin Beds and 1 Twin Bunk Bed

Family Apartment, 1 Bedroom, Balcony

40 sq m
1 bedroom
Mountain view
Sleeps 4
4 Twin Beds

Basic Studio, Balcony

20 sq m
Studio
Sleeps 3
2 Twin Beds

Similar properties

Spa

Pet-friendly

Parking included

Free WiFi

for 1 room

includes taxes & fees

15 Feb - 16 Feb

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Slopeside fun with indoor pool and bar/lounge

Ski into SOWELL RÉSIDENCES New Chastillon, where you can enjoy a drink at the bar/lounge and comforts including an indoor pool and a sauna. Housekeeping is not available.

SOWELL RÉSIDENCES New Chastillon offers 75 accommodations with safes and hair dryers. Accommodations at this 4-star residence have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels.

Recreational amenities at the residence include ski-in/ski-out access, an indoor pool, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at SOWELL RÉSIDENCES New Chastillon, you're just a quick walk from Isola 2000. Free WiFi in public areas, an indoor pool, and a bar are available.

Free WiFi
Enjoy drinks at the bar/lounge
Buffet breakfast served daily for a fee
Take a swim in the indoor pool
Amenities include a front-desk safe, a multilingual staff, and an elevator
Onsite recreation includes a sauna, ski-in/ski-out access, and hiking/biking trails
Steps from Isola 2000 and Front de Neige Ski Lift
Cats and dogs welcome for a fee (restrictions apply)

During the winter, enjoy onsite recreation like downhill skiing and snowboarding. After a day on the snow, enjoy a swim in the indoor swimming pool or use the residence's other facilities, which include a sauna. When the sun goes down, sip après-ski drinks in the residence's bar.

WiFi is free in public spaces.

This 4-star Isola residence is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9:30 AM.

Languages

English, French

Property amenities

Ski

Close to a ski area, ski runs and ski lifts
Downhill skiing and cross-country skiing nearby
Ski-in/ski-out access
Ski storage
Downhill skiing on site

Pool/Spa

Indoor pool
Sauna

Internet

Free WiFi

Parking and transport

No on-site parking available
Free off-site parking

Kitchenette

Fridge
Stovetop
Microwave
Dishwasher
Cookware/dishes/utensils
Electric kettle

Dining

Buffet breakfast available for a fee daily 7 AM–9:30 AM: EUR 18 for adults and EUR 12 for children
1 bar

Bathrooms

Bath
Hairdryer
Towels provided

Entertainment

Flat-screen TV with cable/satellite service

Comfort

Heating

Pets

Service animals exempt from fees
Pet friendly
EUR 10 per pet per night
1 total pets
Welcoming cats and dogs only

Suitability/Accessibility

Lift
Smoke-free property

Services and conveniences

Safe
Multilingual staff
Luggage storage
Safe at front desk
Fireplace in reception
Front desk (limited hours)
No housekeeping

Location highlights

In the mountains
In a regional park

Things to do

Snow sports gear
Hiking/biking trails on site
Snowboarding on site
Snowshoeing nearby
Snowmobiling nearby
Mountain biking nearby
Hiking/biking trails nearby
Bike rentals nearby
Rafting nearby
Sledging nearby

Safety features

Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
Fire extinguisher
Security system

General

75 rooms
3 floors
1 building

Policies

Check-in

Check-in start time: 5 PM; Check-in end time: 8 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:30 PM

Front desk staffed during limited hours

If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of EUR 15 (exact amount varies) at check-out

Renovations and closures

The property is closed between August 30 and December 5.

Access methods

Front desk (limited hours)

Pets

Pets: EUR 10 per pet, per night
Only dogs and cats are allowed
Maximum 1 pets
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: EUR 300 per stay
A tax is imposed by the city: EUR 3.48 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately EUR 18 for adults and EUR 12 for children
Pet fee: EUR 10 per pet, per night
Service animals are exempt from fees
Facilities fee: EUR 10 per person, per night and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Host has indicated there is a carbon monoxide detector on the property

Host has indicated there is a smoke detector on the property

Safety features at this property include a fire extinguisher and a security system

This property is professionally cleaned

The front desk at this property is open daily from 7:30 AM - 8:30 PM.
Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of EUR 15 (exact amount varies) at check-out.

We should mention

Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Chastillon

New Chastillon

New Chastillon Aparthotel

New Chastillon Aparthotel Isola

New Chastillon Isola

New Chastillon House Isola

New Chastillon House

Le New Chastillon

Sowell Residences Chastillon

SOWELL RÉSIDENCES New Chastillon Isola

Résidence Soleil Vacances New Chastillon

SOWELL RÉSIDENCES New Chastillon Residence

SOWELL RÉSIDENCES New Chastillon Residence Isola

SOWELL RÉSIDENCES New Chastillon Reviews

7.2

Good

7.4/10

Cleanliness

7.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

10/10

Eco-friendliness

10/10 Excellent

Janet

Travelled with partner

23 Jul 2024

Liked: Cleanliness, amenities, property conditions & facilities

It's a ski lodge in the Alps. Gorgeous surroundings. The room had a living area, small kitchen, and bedroom.

Stayed 4 nights in Jul 2024

4/10 Poor

ron

Travelled with partner

23 Jul 2024

We booked a stay for July 19th 2024. We were going to stay one night after watching the Tour de France on Isola 2000. We left early in the morning with a Eta of 11am. They closed the road at 10am 9 miles from the hotel. The tour was going to finish around 5pm. We had to turn around. It was crazy traffic. We contacted the Sowell via email through expedia and the email they sent us. It was a special situation and we would like a refund. They never answered both emails. Very disappointed..

Stayed 1 night in Jul 2024

10/10 Excellent

Winfried

10 Apr 2022

Liked: Property conditions & facilities

Very kind staff

Stayed 11 nights in Mar 2022

10/10 Excellent

Martin

Travelled with group

9 Apr 2022

Liked: Cleanliness, amenities, property conditions & facilities

Great place , awesome staff

Stayed 1 night in Apr 2022

10/10 Excellent

Jen

Travelled with group

14 Mar 2022

Liked: Cleanliness, amenities, property conditions & facilities

Thank you to your lovely front of house - we were a bit stressed about getting back to Nice airport as the options seemed limited- thanks for helping us get bus options (so much cheaper than the Uber we got up from the airport!!!) after taxi options seemed difficult (and thanks for calling around different local companies for us before we went for the bus option)

Stayed 3 nights in Mar 2022

2/10 Terrible

Arkadi

8 Jan 2022

Disliked: Cleanliness, amenities, property conditions & facilities

Rooms are small and all except one bedrooms have kitchens right next tot beds. Guests that stay in rooms that face the slope would experience a lot of noise starting 5 am.

Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Travelled with group

7 Feb 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel with direct access onto the slopes, great apartment layout for 6 people, nice breakfast.

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family

28 Mar 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel with direct access onto the slopes; Size of one bedroom apt perfectly suited for a family of 4. Close to all amenities (shops, car park, ski pass)

Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with group

23 Feb 2019

I have stayed 3 times the reception staff are extremely helpful. However, the security staff are not. I was told that on the 5th day of getting up early to work before skiing (7am ) that if I did not leave the lounge area with my laptop they would shoot me and my familly and they don't like the English!!!

Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family

11 Feb 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

excellent location with true ski in and out facilities. we had the best room with a view over the piste and a little balcony. Breakfast was buffet and really satisfying with lots of choice served at a pleasant time between 7.30 - 9.30. Locker room facilities for skis and a luggage room for luggage if you depart after check-out makes this a really good choice for anyone with a late flight time. lovely staff and helpful. highly recommended.

Stayed 4 nights in Feb 2019

8/10 Good

Lena

10 Feb 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb 2019

8/10 Good

Justin

21 Dec 2018

Liked: Cleanliness, staff & service, property conditions & facilities

Solid choice for ski in / ski out at Isola 2000

First off Le New Chastillon is one of the ski in/out hotels at Isola. It’s also right next to the parking lot two ski rental shops and the lift ticket office so it’s one of the most convenient hotels up there. The staff is super nice and we had a view of the green piste right outside our window. Very cool. The hotel itself is clean and fairly modern, although my room had only a bunk bed and sofa inside and no normal bed. Also the WiFi didn’t work for some reason and the 10am checkout time is quite early. However, my friend and I spent very little time in the hotel itself - I don’t imagine you will either - so all things considered it’s a very good value. In fact I’ll be staying here again over Christmas for more skiing!

Stayed 1 night in Dec 2018

8/10 Good

David

5 Apr 2018

Liked: Staff & service, room comfort

Good ski-in/ski-out, with a few maintenance issues

Helpful service, great ski-in/ ski-out location and comfortable enough room on night one; downgraded to a not-so-great room on the second night (due to two separate bookings) Both rooms looking a little tired at the end of the season with a cracked window in one that had been repaired with gaffer tape (certainly posed a risk for kids as it was at eye level) and no batteries in the remote for the TV. Level of room kit was passable.

8/10 Good

Verified traveller

4 Apr 2018

Liked: Cleanliness, staff & service, property conditions & facilities

Easy access to slopes

Easy piste access and locker room. Rooms basic but adequate. Rooms did get very warm at night.

Stayed 4 nights in Mar 2018

10/10 Excellent

adam

12 Mar 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

tres neige

great value and location, nicely appointed rooms too

Stayed 2 nights in Mar 2018

8/10 Good

Enon, London

17 Feb 2018

Liked: Staff & service, property conditions & facilities

Making your own bed? sheets, pillows and q covers.

So after a 3 hours trip - you can't get into your room until after 5pm onwards, so you ski for a few hours. Tired.....finally you enter your room and you have to make up your bed of sheets, pillows and quilt cover 3 beds......tired husband, wife and child not a great start to the holiday.

Stayed 2 nights in Feb 2018

8/10 Good

Mario

28 Jan 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2018

4/10 Poor

Jacqui, JB

17 Feb 2017

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities, room comfort

Hotel on the ski slopes

Location good, but room quality poor. Finishes were cheap, Nail holes in the wall where mirror had come off. The room was cold for 3 days. It was on the energy card system- in the Alps at a ski resort really. I had to leave the card in to keep the heating on it was not fit for purpose. The staff were not interested, they came in turned it up but it did not heat the room for 3 days. Bed really uncomfortable. Staff ok but really not engaged.

8/10 Good

Verified traveller

12 Dec 2016

Liked: Staff & service, property conditions & facilities, room comfort

Nice hotel right by the slopes

Overall was pretty decent. Perfect location, the staff were helpful & friendly. Annoying that check in is at 5pm & you have to make your own beds. We had missing duvets, no toilet paper or towels and also other people's hair on pillows & a few dirty dishes. The apartment was modern and perfect for the 3 of us.

8/10 Good

Verified traveller

11 Apr 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location ,friendly .

6/10 Okay

Edmund, N Ireland

16 Mar 2016

Liked: Cleanliness

Not bad

Room was good and facilities good but bed was not comfortable and care had to be taken each time you used the bed

2/10 Terrible

Matt, London, England

26 Feb 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ski weekend with family

Great location. Awful accommodation, rooms are tiny, only double bed is sofa bed. Upon arrival you need to make up your bed with sheets, pillow cases and duvet covers. Bedding is very old an stained. Not a 4 star hotel. On top of the 280 euros we paid per night they also charge you 65 euros to clean room unless you as the client strip all the beds, take the rubbish out and wash all the cutlery up.... Rip off !!!Very disappointing. A real shame because the resort itself is lovely.

4/10 Poor

Petrena, London

24 Feb 2016

Disliked: Staff & service, property conditions & facilities, room comfort

wouldn't go back, but clean

The location is practically perfect, but unfortunately the room just doesn't work for a family set up. Way too cramped and happy for kids to accommodate a bunk bed, but two adults on a sofa bed is a joke.... The most uncomfortable bed I have ever slept in and I can sleep on any flight so was shocked at the discomfort. The downstairs toilets near the boot room stunk and drifted into the lift and breakfast area- very unpleasant to say the least. Making beds on arrival is also unwanted when you have been skiing all day. I know isola is not an upmarket ski resort but felt like I was in a student hostel which made it very poor value for money @ £180 per night Feb half term.