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Saracen Sands Hotel & Congress Centre

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Saracen Sands Hotel & Congress Centre

Private beach, white sand, sun-loungers, beach umbrellas
View from property
Bicycling
Sports facility
Lobby

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • On private beach
  • Gym
  • Spa
  • Breakfast included
  • Laundry

Explore the area

Map
Via Liberta' 128/A, Isola delle Femmine, PA, 90040
  • Isola Delle Femmine Beach
    9 min walk
  • Capaci Beach
    12 min walk
  • Isola delle Femmine Harbor
    2 min drive
  • Palermo (PMO-Punta Raisi)
    13 min drive

Room options

View all photos for Superior Double Room

In-room safe, desk, cots/infant beds, free WiFi

Superior Double Room

  • 22 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Single Room

In-room safe, desk, cots/infant beds, free WiFi

Classic Single Room

  • 22 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room

In-room safe, desk, cots/infant beds, free WiFi

Superior Twin Room

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Single Room

In-room safe, desk, cots/infant beds, free WiFi

Standard Single Room

  • 22 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Single Room

In-room safe, desk, cots/infant beds, free WiFi

Superior Single Room

  • 22 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room (Plus)

In-room safe, desk, cots/infant beds, free WiFi

Superior Twin Room (Plus)

  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Classic Twin Room

In-room safe, desk, cots/infant beds, free WiFi

Classic Twin Room

  • 22 sq m
  • Mountain view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Quadruple Room

In-room safe, desk, cots/infant beds, free WiFi

Superior Quadruple Room

  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room (Plus)

In-room safe, desk, cots/infant beds, free WiFi

Superior Double Room (Plus)

  • 22 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Quadruple Room

In-room safe, desk, cots/infant beds, free WiFi

Classic Quadruple Room

  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Triple Room

In-room safe, desk, cots/infant beds, free WiFi

Superior Triple Room

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Double Room Single Use (Plus)

In-room safe, desk, cots/infant beds, free WiFi

Superior Double Room Single Use (Plus)

  • 22 sq m
  • Sea view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Triple Room (Plus)

In-room safe, desk, cots/infant beds, free WiFi

Superior Triple Room (Plus)

  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Classic Triple Room

In-room safe, desk, cots/infant beds, free WiFi

Classic Triple Room

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Triple Room

In-room safe, desk, cots/infant beds, free WiFi

Standard Triple Room

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Classic Double Room

In-room safe, desk, cots/infant beds, free WiFi

Classic Double Room

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

In-room safe, desk, cots/infant beds, free WiFi

Standard Double Room

  • 22 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Quadruple Room (Plus)

In-room safe, desk, cots/infant beds, free WiFi

Superior Quadruple Room (Plus)

  • 30 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

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Pool

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Pool
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Restaurant
4.0 out of 5, Very good, (868)
The price is €89
for 1 night
includes taxes & fees
5 Jan - 6 Jan
NH Palermo

About this property

Saracen Sands Hotel & Congress Centre

Family-friendly hotel on the beach, with 4 outdoor pools
Catch some rays on Saracen Sands Hotel & Congress Centre's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Saracen Sands Hotel & Congress Centre offers 238 air-conditioned accommodations with safes and complimentary bottled water. This Isola delle Femmine hotel provides complimentary wireless Internet access.

Bathrooms include bidets and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

A private beach and an outdoor tennis court are featured at the hotel. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments, and manicures and pedicures. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Saracen Sands Hotel & Congress Centre. During your stay, you're just a quick walk from Isola Delle Femmine Beach. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy Mediterranean cuisine with ocean views at Zisa, one of the property's 2 restaurants
  • Take a swim in the 4 outdoor pools
  • Indulge with massages, body treatments, or facials at the spa
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a private beach, an outdoor tennis court, and a gym
  • 14 minutes by car from Palermo Harbour and 15 minutes from Teatro Massimo
  • Airport shuttle service available for a fee
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Saracen Sands Hotel & Congress Centre you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free.

This 4-star Isola delle Femmine hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Zisa - Overlooking the ocean and pool, this buffet restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Al Saraceno - Overlooking the ocean and garden, this restaurant specializes in Mediterranean cuisine and serves dinner only. Open select days.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Electric car charging station on site
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 2 restaurants
  • 1 beach bar, 1 poolside bar and 1 bar

Restaurants on site

  • Zisa
  • Al Saraceno

Things to do

  • 4 outdoor pools
  • Arcade/games room
  • Archery
  • Beach volleyball
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Sauna

Family friendly

  • 4 outdoor pools
  • Arcade/games room
  • Children's pool
  • Cots/infant beds (surcharge)
  • Free children's club
  • Free supervised childcare
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Heating

Bathroom

  • Bidet
  • Hairdryer
  • Towels

Food and drink

  • Free bottled water

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Saracen Sands
Saracen Sands Village
Saracen Sands Village Hotel & Resort
Saracen Sands Village Hotel & Resort Isola delle Femmine
Saracen Sands Village Isola delle Femmine
Saracen Sands Hotel Congress Centre Isola delle Femmine
Saracen Sands Congress Centre Isola delle Femmine
Saracen Resort Beach Congress Hotel Palermo
Saracen Sands Village Hotel Resort
Saracen ds Village Resort
Saracen Sands & Congress
Saracen Sands Hotel & Congress Centre Hotel
Saracen Sands Hotel & Congress Centre Isola delle Femmine
Saracen Sands Hotel & Congress Centre Hotel Isola delle Femmine

Saracen Sands Hotel & Congress Centre Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 89 out of 292 reviews" "
Rating 8 - Good. 92 out of 292 reviews" "
Rating 6 - Okay. 53 out of 292 reviews" "
Rating 4 - Poor. 36 out of 292 reviews" "
Rating 2 - Terrible. 22 out of 292 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 11 nights in Jul 2024

8/10 Good

Rajan

It is an okay hotel, definitely not 4 star as claimed. The room we were given was fairly basic, the furniture were old and out-dated, and needs upgrading. There was no kettle or any facility to have tea/coffee in the room. Beds were really hard and creaking, but we had two double beds in our room instead of one double bed, maybe suitable for family. Bathroom was okay, the cistern was constantly leaking, and the shower head had probably been there for ages, as we can see black discoloration, which could be harbouring Legionella, and can cause serious infection. Rooms were cleaned every day, fresh towels supplied. The pools were dirty and over crowded. Beach towels costs 2.50 Euro. One of my main complaints is that the drinking water supply was very limited, particularly in that hot weather it is important to drink plenty to avoid dehydration. Water was only available in the dinning area, with restricted access. The staff did not allow to fill up the water bottle. What a shame! Water is a basic human need and the hotel does not seem to care. Food was good, but became a bit repetitive, which is expected. Local white and red wines were for free, they were okay. The best part was the private beach, which was well staffed and the water was clean. We had a designated sun lounger so there was no hassle. The nearest train station was only 10 mins walk, and have easy train access to Palermo central. We used a taxi service of the hotel's contact, which was really expensive.
Stayed 8 nights in Jul 2024

6/10 Okay

Alma

Liked: Cleanliness, staff & service
Stayed 7 nights in Jul 2024

8/10 Good

Abhinav

Stayed 1 night in Jul 2024

6/10 Okay

Radha

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Food was not good
We stayed here for one night. It’s a very large resort hotel so we didn’t do much since we were passing though in between other destinations and plans. The pool was basic and the large one was closed for some reason when I tried to take my kids. I did not go to the beach which looked nice. The biggest bummer was their buffet dinner (30 euro per adult). It was not good at all. Food did not seem fresh and reminded me of cafeteria food. The rooms were clean and comfortable though. Very loud at night with music.
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Uncomfortable Budget Hotel Claiming 4 Stars
My gripe with this hotel is that it has a lot of potential to be a nice resort—as it’s facing one of the nicest beaches I’ve ever been to—but it lies about being a 4 star hotel. 4-star hotels, at a minimum, typically have room service, vending machines for after-hours food, and if not, some other form of late night food option. Saracen Sands Hotels offers NO OPTIONS for food after 10pm, so if you get there late and you don’t bring groceries or food with you, you will have a tough time eating. Another pet peeve of mine is that the hotel is stingy with how cold they let your room get. It can’t be colder than 22 degrees Celsius. Most hotels allow up to 18. We were sweating for part of the night and the staff refused to override the code and bring down the temperature. I would’ve gladly paid more money for a cooler room. Long story short, when you arrive at the hotel, it looks nice. Sort of like a Hilton. But then you realize almost everything is self-serve (you even need to go to the hotel front-desk to get pool towels because they don’t have them available at the pools or beach), the rooms are uncomfortable and let lots of noise through, and it’s hard to find food after 10pm.
Stayed 4 nights in May 2024

6/10 Okay

Scott

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised
Stayed 1 night in Jun 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Used for one night before early flight home to save the early morning drive across Palermo. Will definitely use again during next visit. The self service buffet evening meal is a very good value, with excellent choices for the money
Stayed 1 night in Jun 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a modern facelift !! Other than that this is a killler venue! I’ll be back
Stayed 4 nights in Jun 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Joanruth

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, up until we needed a taxi to the train station. The desk lady just kind of pointed the right outside and said you can catch a taxi over there. But the night before, the other lady at the desk said it would be no problem to call you a taxi. So there you go. Then the taxi guy I got us to the train station gouged us around $40.00
Stayed 1 night in May 2024

10/10 Excellent

Leopoldo

Stayed 1 night in Apr 2024

2/10 Terrible

alex

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked three nights stayed one- terrible hotel
Firstly the good - decent sized room for four Now the bad - absolutely everything else April is out of season so the area is dead… there’s no water in the pool, you can’t use the beach access. The hotel is a conference hotel and in no way family friendly. It was really noisy all evening and then we were woken by weights smashing around in the gym next door. I got up and went for a run asking the gentleman to ease up as my kids were trying to sleep, came back from a run and tried to use the gym which was locked with the same guy in. Asked at reception and the rude night guy said it doesn’t open until 8am… this was pretty funny as we both looked over and saw a bloke using it! Luckily the day guy took potty when I asked to reduce my stay to one night. My partner said she rates it the worst hotel she had ever stayed in… I mean I would go that far but I wouldn’t stay again. Went to Palermo and had a better experience
Stayed 3 nights in Apr 2024

6/10 Okay

Assad

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Busy hotel uncomfortable night
Very poor bed and pillow was completely flat school party in hotel very noisy all night air conditioning did not work at all breakfast was ok
Stayed 1 night in Mar 2024

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

8/10 Good

JOEL

Stayed 1 night in Dec 2023

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

4/10 Poor

Nigel

Liked: Cleanliness
Disliked: Staff & service
Does what it says on the tin!
It is what it says it is - a conference hotel. We stayed there one night because it is convenient (10 min drive) to Palermo airport but it was completely rammed with conference goers. The hotel reception and service staff simply could not cope with the volume. Bedroom was an odd layout and very plasticky but it was clean and the bed was comfortable. Located next to a nice looking beach but we felt this was more a transitory stop than a longer term destination. Couple of nice restaurants nearby.
Stayed 1 night in Oct 2023

6/10 Okay

Chaene

Stayed 3 nights in Sep 2023

4/10 Poor

Ulrike

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The prop was not well maintained. Inside it was clean but not welcoming. The gardens and exterior of the building was run down. Bars and dining was limited. Staff in the pizzeria was very friendly and the pizza was good. Unfortunately the atmosphere at the hotel was cold. Nice beach, don’t try to be there at sunset, you get locked out.

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice hotel, with very attentive staff, and big rooms. The beach is beautiful and the mountains in the backdrop are stunning. Outstanding sunsets. Close to airport and Palermo. Food is buffet and so hard to get excited about.
Stayed 1 night in Sep 2023

6/10 Okay

Sharon

Travelled with partner
Disliked: Amenities
The property is lovely, but the food is horrible, our room air condition didn't work well, and we notified the front desk, but nothing was done. Our room smelled like something died in the vents also complained and nothing was done. Great only for families, not couples. wasn't able to sleep due to all the kids running wild without supervision. I would not recommend to anyone.
Stayed 3 nights in Aug 2023

8/10 Good

Danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The private beach is in front of hotel with sun loungers and sun umbrellas for guests included in the price. Delicious buffet dinner.
Stayed 2 nights in Jun 2023