Merton Hotel Ipoh

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Merton Hotel Ipoh

Lobby sitting area
Lobby
Lobby
Family Suite - with Internet
Front of property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
25 Jalan Lapangan Symphony, Ipoh, Perak, 31350
  • Sam Poh Tong Temple
    11 min walk
  • Royal Perak Golf Club
    6 min drive
  • Kek Lok Tong
    8 min drive
  • Ipoh (IPH-Sultan Azlan Shah)
    10 min drive

Room options

Premium Deluxe Triple - with Internet

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Superior Queen, Mountain View

  • 15 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Premium King - with Internet

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Superior Twin, Mountain View

  • 15 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Superior Queen - with Internet

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Family Suite - with Internet

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Superior Twin - with Internet

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Family Suite - with Internet

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Similar properties

About this property

Merton Hotel Ipoh

Hotel in Ipoh with a 24-hour front desk and a coffee shop
Along with a restaurant, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a porter/bellhop, and a front-desk safe are onsite.
Merton Hotel Ipoh offers 41 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Merton Hotel Ipoh, you'll be within walking distance of Nam Thean Tong Temple. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Services include a porter and luggage storage
  • Within a 15-minute walk of Nam Thean Tong Temple and Sam Poh Tong Temple
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Public spaces have free WiFi. The business-friendly Merton Hotel Ipoh also features a front-desk safe, a porter, and an elevator. Limited free parking is available on a first-come, first-served basis.

This 3-star Ipoh hotel is smoke free.

Merton Hotel Ipoh has a restaurant on site.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Free off-site parking

Food and drink

  • 1 restaurant and 1 coffee shop/cafe

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Merton Hotel Ipoh

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 100.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Merton Ipoh
Merton Hotel Ipoh Ipoh
Merton Hotel Ipoh Hotel
Merton Hotel Ipoh Hotel Ipoh

Merton Hotel Ipoh Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 45 out of 130 reviews" "
Rating 8 - Good. 64 out of 130 reviews" "
Rating 6 - Okay. 15 out of 130 reviews" "
Rating 4 - Poor. 4 out of 130 reviews" "
Rating 2 - Terrible. 2 out of 130 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Marcus, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful.
Stayed 3 nights in Jul 2024

2/10 Terrible

Robin

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Review of Merton Hotel, Ipoh, Malaysia 1/10
During our recent stay at the Merton Hotel in Ipoh, we encountered several issues that significantly impacted our experience. Unfortunately, the room was quite dirty, with noticeable dust on the floor, under the beds, and around the skirting boards. Additionally, there were cobwebs on the ceiling, which indicated a lack of thorough cleaning. A more alarming issue occurred when the plug point set on fire as we switched on the kettle. This was not only dangerous but also a very frightening situation. When we reported this to the management, their response was inadequate; they simply advised us not to use the plug point and provided another kettle without conducting any further safety checks. Moreover, we misplaced our entry card within the room and were charged 30 Ringgit for its replacement, which we found excessive and frustrating. Overall, while the hotel room was relatively cheap, these significant issues with cleanliness, safety, and customer service marred our stay. If these problems were addressed and the customer service improved, we would have rated the hotel much higher. However, based on our experience, we can only give the Merton Hotel a score of 1 out of 10.
Stayed 3 nights in Jul 2024

6/10 Okay

Karen

Travelled with family
Liked: Staff & service
staff all very helpful; the concept of the hotel has a lot of potential and decor fun; it was not clean; the carpet on the first floor was stained and quite dirty; the room itself was quite clean but the bedding; mattress protector was stained and mattress-no protectors on the pillows. lots of potential. next door to the hotel is a fabulous french restaurant and a good chinese restaurant; no atm machine nearby and no laundry facilities.
Stayed 4 nights in Apr 2023

6/10 Okay

LEE WEI

Business traveller
Disliked: Cleanliness, property conditions & facilities
Warm aircon and lots of hair on the floor
Stayed 1 night in Mar 2023

4/10 Poor

Rashidah

Liked: Staff & service
Stayed 3 nights in Mar 2023

10/10 Excellent

Chew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Chew

Stayed 1 night in Jan 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023

8/10 Good

Lib Wen, Kuala Lumpur

Travelled with partner
Liked: Cleanliness, staff & service
Room is clean, toilet is probably the highlight with a decent size. Pros: - Bed is abit on the hard side. - Overall the room is very clean. - Decent size toilet. - Hairdryer available in the toilet. Cons: - no tooth brush and toothpaste. - TV only has local channels. - Noise from neighbors - Bed not as comfy for my liking more on the firm side.
Stayed 1 night in Sep 2022

8/10 Good

Chee Choong

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staffs, need additional attention to clean dust at ceiling
Stayed 1 night in Jul 2022

10/10 Excellent

Alifah

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and satisfied
Stayed 1 night in Jun 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities
the day is reached hotel to check in, the hotel staff told me the room I booked one of the bed is broken and they changed to other room. I am charged RM40 for extra bed which I find it unfair. The bed broken is not my fault. They should have the courtesy to give the extra bed without charges.
Stayed 1 night in Jun 2022

8/10 Good

WING SANG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Stayed 3 nights in May 2022

8/10 Good

Yee Fat

Stayed 1 night in Apr 2022

6/10 Okay

Annuja Nair

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Decor I would describe as shabby-chic. Staff were friendly and accommodating. You do have to request your room to be cleaned, it is not done automatically. It is a two storey, two-shop-lot hotel. It isn't in the centre of town, 10-15 minute drive to the centre, but close to highway links. Mini mart at the end of the shop lot row is useful. There is also a pub along the same row. There is no breakfast or food facility at this hotel. Our room was big, comfortable, however the bathroom door could not be shut properly...we struggled a few times to get it to close and lock. Without the lock, it would just slide open. Aside from that our room was comfortable.
Stayed 3 nights in Apr 2022

10/10 Excellent

Nur Shazreena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Nice interior and clean,spacious room. Staffs are really polite and helpful
Stayed 1 night in Mar 2022

10/10 Excellent

Nur Shazreena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

4/10 Poor

Ling

Travelled with family and small children
Disliked: Cleanliness, staff & service
FRONT RECEPTION NOT WEARING MASK….. Room full of dust, toilet with moss & bed sheet is duty….
Stayed 1 night in Feb 2022

6/10 Okay

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air cond
All thing is very good , just the aircond side , I changed for two rooms both also got big noise from aircond side ,in night time is very disturb during sleeping time
Stayed 1 night in Dec 2021

10/10 Excellent

Yuslinda

Stayed 1 night in Dec 2021

8/10 Good

LUI

Liked: Cleanliness, staff & service
Disliked: Room comfort
This hotel room is not comfortable
Not nice!
Stayed 1 night in Dec 2021

10/10 Excellent

Kok Weng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable and convenient
Affordable, convenient and great place to stay for short stay.
Stayed 1 night in Nov 2021

10/10 Excellent

syahmi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Jamaludin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Choice For A Short Stay
The stay was good. Bed was comfy. Aircond function well. Clean room. Good water pressure. I got a room without a window because there was no available room for me to upgrade. So a bit enclosed. Overall a good stay, will consider this hotel again if I were to overnight in Ipoh.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very decent and clean, strong renovation smell
Stayed 1 night in Oct 2021