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Residence Inn by Marriott Indianapolis Keystone

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn by Marriott Indianapolis Keystone

Exterior
Indoor pool
Balcony
Desk, laptop workspace, blackout curtains, iron/ironing board
Free daily continental breakfast

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
9450 COUNSELORS ROW, Indianapolis, IN, 46240
  • Fastimes Indoor Karting
    13 min walk
  • Fashion Mall at Keystone
    5 min drive
  • Woodhouse Day Spa
    5 min drive
  • Indianapolis, IN (IND-Indianapolis Intl.)
    32 min drive

Room options

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

  • 64 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Residence Inn by Marriott Indianapolis Keystone

Hotel with free breakfast, near Fashion Mall at Keystone
Along with an indoor pool, this smoke-free hotel has dry cleaning and laundry facilities. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and a free grocery shopping service are onsite. Weekly housekeeping is available.
Residence Inn by Marriott Indianapolis Keystone offers 100 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 55-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include bathtubs or showers and complimentary toiletries.

This Indianapolis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool.
During your stay at Residence Inn by Marriott Indianapolis Keystone, you'll be within walking distance of Fashion Mall at Keystone. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Services include free grocery shopping service, dry cleaning/laundry, and luggage storage
  • Just a 5-minute drive from Fashion Mall at Keystone and 14 minutes from Butler University
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. An indoor pool, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Residence Inn by Marriott Indianapolis Keystone. Self parking is free.

This 3-star Indianapolis hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • Indoor pool

Family friendly

  • Corner/local shop
  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Dry-cleaning service
  • Free food shopping service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV channels
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.
Property Registration Number Unknown

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

RI Indianapolis Keystone
Residence Inn by Marriott Indianapolis Keystone Hotel
Residence Inn by Marriott Indianapolis Keystone Indianapolis

Residence Inn by Marriott Indianapolis Keystone Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 98 out of 126 reviews" "
Rating 8 - Good. 14 out of 126 reviews" "
Rating 6 - Okay. 8 out of 126 reviews" "
Rating 4 - Poor. 2 out of 126 reviews" "
Rating 2 - Terrible. 4 out of 126 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was delicious
Stayed 1 night in Jul 2024

10/10 Excellent

Rotisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel and I would highly recommend it. Love that the kitchen and living area is separate from the bedroom
Stayed 2 nights in Jul 2024

10/10 Excellent

stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
When we first arrived the electricity was out. Staff apologized. They were unable to make keys at this time. Staff took us to our room and let us in to room. Electricity came on within the half an hour or less. Property new. Accommodations were nice. Staff very nice.
Stayed 3 nights in Jul 2024

10/10 Excellent

LORI, GRAND RAPIDS

Liked: Cleanliness
Stayed 3 nights in Jun 2024

10/10 Excellent

Stephen, Elgin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with Coopers Hawk basically in the parking lot. What’s not to like!
Stayed 2 nights in Jun 2024

10/10 Excellent

Jolinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property Will most def be back
Stayed 1 night in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Thomas, LaFontaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Apr 2024

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Ruthann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was tremendous. If you are handicapped, the door widths are 36 inches with a dive into shower, shoer seat and ample turning room. For the price, i had a great suite with a refrigerator, stove, microwave, dishwasher including detergent, kuerig coffee maker, toaster. Plenty of seating with a pull out sofa bed. Door between the main bedroom and living area. Great size, very comfortabe. I will definistay again. Breakfast bar was excellent with a nice set-up.
Stayed 1 night in Mar 2024

10/10 Excellent

George

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great, very clean
Stayed 1 night in Dec 2023

10/10 Excellent

Jan, Hilliard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Rachael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean and the beds were comfortable.
Stayed 1 night in Dec 2023

8/10 Good

Ria Marriz

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
excellent. staff/receptionist was not welcoming
Stayed 1 night in Dec 2023

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Duane

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very clean but no EV charging on site. Was directed to a nearby restaurant. Not as indicated on the Expedia search.
Stayed 1 night in Sep 2023

10/10 Excellent

Ryan

Liked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Monica

Travelled with partner
Liked: Amenities
This was the most comfortable, quietist place I’ve ever stayed. Fantastic! Couldn’t have asked for a better experience.
Stayed 2 nights in Sep 2023

10/10 Excellent

Deborah

Stayed 13 nights in Jul 2023

2/10 Terrible

Patric

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I am highly disappointed that I arrived at later than usual check in time. I was provided a room that had not been cleaned to its entirety. There was fecal matter at the bathroom entrance. I requested another room based on my findings and there was not any available. Front desk person graciously came to do her best with a cloth and spray bottle. Thank you for her efforts not a part of her job did it with hesitation. After that when I walk to the bed I discovered another area with fecal matter. I’m astonished this was an issue as I’ve stayed weeks at a time at this property. Upon check out I explained the night and was offered 5000 BONVOY points for my inconvenience during my stay. I have yet to receive those points to my account!
Stayed 1 night in Jul 2023

10/10 Excellent

Kathy

Stayed 1 night in Jul 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023