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Candlewood Suites Indianapolis Airport by IHG

2.5 star property

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Photo gallery for Candlewood Suites Indianapolis Airport by IHG

Exterior
Studio Suite, 2 Queen Beds, Non Smoking
Studio Suite, 2 Queen Beds, Non Smoking
Lobby
Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
5250 W Bradbury Ave, Indianapolis, IN, 46241
  • Lucas Oil Stadium
    ‪10 min drive‬
  • Indianapolis Motor Speedway
    ‪11 min drive‬
  • Gainbridge Fieldhouse
    ‪11 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪13 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Non Smoking

Room amenity

Studio Suite, 1 Queen Bed, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Hearing)

Room amenity

Suite, 1 Queen Bed, Accessible, Non Smoking (Hearing)

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Room amenity

Suite, 1 Bedroom, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Room amenity

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Room amenity

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

Room amenity

Studio Suite, 2 Queen Beds, Non Smoking

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Room amenity

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed

Similar properties

Room, 1 King Bed (One-Bedroom)

Wingate by Wyndham Indianapolis Airport-Rockville Rd.

  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
3.9 out of 5, Good, (1000)
The price is €143
for 1 room
includes taxes & fees
2 May - 3 May
Wingate by Wyndham Indianapolis Airport-Rockville Rd.

About this property

Candlewood Suites Indianapolis Airport by IHG

Hotel with free parking, in the vicinity of Indianapolis Motor Speedway
Along with a fitness center, this hotel has a 24-hour business center and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Weekly housekeeping is available.
Candlewood Suites Indianapolis Airport by IHG offers 125 accommodations with DVD players and safes. These individually decorated accommodations have separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Candlewood Suites Indianapolis Airport by IHG. During your stay, you'll be close to Indianapolis Zoo. You'll find features like free WiFi in public areas and free self parking, plus a gym.
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests speak favorably about the overall condition of the property and the clean accommodations
  • 10 minutes by car from Lucas Oil Stadium and 11 minutes from Indianapolis Zoo
  • Pets welcome for a fee
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. A fitness center, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites Indianapolis Airport by IHG. Self parking is free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from April 7 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Hallway
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Weight limit: 80 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Indianapolis Airport
Candlewood Suites Hotel Indianapolis Airport
Candlewood Suites Indianapolis Airport
Candlewood Indianapolis
Candlewood Suites Indianapolis Airport Hotel Indianapolis
Indianapolis Candlewood Suites
Candlewood Suites Indianapolis Airport Hotel
Candlewood Indianapolis
Indianapolis Candlewood Suites

Candlewood Suites Indianapolis Airport by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 237 out of 615 reviews
Rating 8 - Good. 173 out of 615 reviews
Rating 6 - Okay. 77 out of 615 reviews
Rating 4 - Poor. 60 out of 615 reviews
Rating 2 - Terrible. 68 out of 615 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joan

Stayed 2 nights in Nov 2024

4/10 Poor

Fiona Elizabeth

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was not very clean, bed sheets and blankets were dirty and really worn out. We asked for clean blankets and were told there were no more blankets in the hotel. The refrigerator in the room sounded like a freight train and stank. There is nothing around the hotel apart from a liquor store. We walked along an expressway with no sidewalk to get to a waffle house to eat. It was close but not suited for pedestrians. Staff were friendly. I would not choose to stay here again.
Stayed 2 nights in Nov 2024

2/10 Terrible

Timothy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

8/10 Good

Gregory

Nice
Stayed 1 night in Dec 2024

8/10 Good

Carlye

Stayed 2 nights in Oct 2024

6/10 Okay

Chad

Liked: Cleanliness, staff & service, room comfort
I room was nicely layed out. The tv remote barely worked. But worst part was the hvac system whould kick on every 30 min and sounded like a frieght train rattling the fan has issues or the mounts are loose. As i work maintenance for a living. The bath towls were small too barely would wrap around and touch on gf and shes small
Stayed 1 night in Nov 2024

8/10 Good

Tyron

Travelled with family
Stayed 2 nights in Oct 2024

6/10 Okay

annette

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Oct 2024

4/10 Poor

Alan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is a bit rundown. The area isn’t exactly great but it’s convenient. Beyond being rundown, it’s a bit dirty. Needs some love. If you stay here just know it’s cheap for a reason.
Stayed 1 night in Oct 2024

10/10 Excellent

Leo

Stayed 1 night in Sep 2024

10/10 Excellent

Randall

Liked: Staff & service, property conditions & facilities, room comfort

Great Hotel for the price!

The price was right for this overnight get-a-way for my wife and I. We had a very nice time, the room was nice but not as clean as we would have expected. The overall condition of the entire hotel, lets just say some TLC is needed to get this to a 5 star hotel. But overall very pleased and would stay here again in the future!
Stayed 1 night in Oct 2024

8/10 Good

Samarra

Liked: Staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Timothy

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

2/10 Terrible

Noel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Disappointed

I couldn’t even shower, it was pretty disgusting with dirt and hair everywhere. No blowdryer. The toilet was loose and not affixed to the ground. While the hotel is dog-friendly, there should be expectations enforced to not have a dog barking. All. Night. Long. I probably would have been better off sleeping in my car.
Stayed 1 night in Oct 2024

4/10 Poor

Duane, Burnsville

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
It's hard to like this property, but the personnel were fine. The first words we heard, after telling me they'd need to charge $50 to my card in case we damaged property, was that the television service was "out" throughout the building. I was traveling with my wife and at night we enjoy watching television. It's what we do. Beyond the television, the snack center was empty. It's not that we're heavy snackers, but who knows, it could happen. Just not what we were expecting to find.
Stayed 1 night in Sep 2024

4/10 Poor

GARY

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked one room with 2 beds. Upon check-in those rooms not available. Gave us 2 rooms. My room AC didn't work. Moved me. AC didn't work. Moved again. AC okay. No television entire weekend due to DirectTV not working. My TV was smallest I've ever seen in a room anyway. Garbage can was full of previous occupants fast food and bag of grapes. Smelled bad too. On Sunday the water in the bathroom shutoff for 15 minutes. Desk staff knew nothing of any problems
Stayed 2 nights in Sep 2024

10/10 Excellent

Sierra

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water, the air conditioning switched to heat and I couldn’t get it to turn offs. Truly felt like a waste of 250 dollars
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Thomas, Porterville

Travelled with partner
Liked: Cleanliness
ok
Stayed 3 nights in May 2024

4/10 Poor

Sheryl

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfriendly staff and dirty rooms
Stayed 10 nights in Jun 2024

4/10 Poor

Debra

Disliked: Cleanliness, staff & service, property conditions & facilities

Won’t be staying again

Arrived approximately 11.15pm. I parked in the parking spot for those registering, and got out of the car. There was a man in front of the building whom I passed as I was walking in - he didn’t say anything to me but continued smoking. I saw the sign saying that doors locked after 11pm and to call the front desk. I picked up the phone and called - no answer. I was waiting for over 5 min for the joker outside to finish smoking so he could come in and check me in. Then proceeds to tell me that the electronic Keyes are sensitive. No joke! I tried over 10 times to swipe and I look the outside door before it registered. Then got to the room and had the same issue. Room was clean and comfortable. View of the parking lot and a field with trees in it. As I drive around the back of the building when I arrived - I passed the block enclosure the dumpster is located in. The doors for the enclosure were open and the dumpster was over flowing with trash bags all around the dumpster and piled up 2-3 bags high outside the enclosure in the parking spot closest to the dumpster. Won’t be staying again.
Stayed 1 night in Jul 2024

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid avoid avoid

We stayed at the Candlewood Suites Indianapolis Airport location from July 31 to August 5, 2024. It was one of the worst hotel stays we have ever had. We arrived for our check-in at 3 pm, and the room was not ready. We waited and returned at 3:15 pm and the room was “ready”. When we got up to the room, we discovered the room was not cleaned. There were blood stains and other yellow stains on the pillow cases and the bed sheet. There were black specs and food crumbs through the sheets and the comforter. There was dirt and debris on the floors. We went down to the front desk, who contacted the hospitality manager. The hospitality manager came up herself with a different set of bed sheets and confirmed the dirty state of the room. She changes the sheets herself (which showed a ripped and stained mattress cover underneath) and the replacement sheets and pillow cases had yellow stains on them, that we didn’t see until after she left. She took the comforter, stating she would likely need to wash it and bring it back. She stated that the previous management “left a lot of bills” and stated “the new team is working to get everything back in order.” We would find out that the old management was gone last December, so in 9 months they haven’t accomplished much. No pool, which listing says it has. Whole hotel is run down and broken down. No hot water. Dirty everywhere.
Stained sheets
Floor planks pulling up, tripping hazard
Broken fixtures, like this towel bar, everywhere across hotel
Outdoors totally unmaintained
Stayed 5 nights in Jul 2024

8/10 Good

Sonja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were quiet and clean. Kitchenette was suitably stocked. Bathroom lacked extra toilet paper. The 24/7 Cupboard room for extra amenities was lacking in content. Not a great location for shopping or dining but quick airport access. No continental breakfast.
Stayed 4 nights in Jul 2024

10/10 Excellent

Michele, Roanoke

Liked: Staff & service, property conditions & facilities
Location
Stayed 1 night in Aug 2024