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3.8 out of 5

"Property lovely, clean, spacious, beautiful, great location & staff rectified a small problem quickly, we’re friendly & helpful. Would definitely reco ... " More

By a verified traveller on Thu 27 Apr 2023

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Standard Suite

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double Room, Terrace

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at El Puerto Ibiza Hotel & Spa. During your stay, you're just a quick walk from Port of Ibiza. Enjoy features like free WiFi in public areas, plus 2 bars and a full-service spa.

  • Free WiFi
  • Places for an enjoyable drink include swim-up bar and poolside bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to massages at SPA EL PUERTO
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a steam room
  • Just a 2-minute drive from Port of Ibiza and 7 minutes from Talamanca Beach
  • Airport shuttle service available for a fee

El Puerto Ibiza Hotel & Spa ratings based on 5 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for El Puerto Ibiza Hotel & Spa

Everyone (2) Couples (2)
5 out of 5
Property lovely, clean, spacious, beautiful, great location & staff rectified a small problem quickly, we’re friendly & helpful. Would definitely recommend.

Posted by on 27 Apr 2023

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3 out of 5
The staff were pleasant, the property looked smart, location was great but there are definitely some teething problems, like the smell from the drain in the shower, however the main one is that it needs at least another 20 floors to not hear the noise from the adjoining club below. It starts at midnight & goes on till 5am, so not the peaceful break away that I was expecting!

Posted by on 26 Oct 2019

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Comment from Hotel Management

15 Dec 2019 by customer

Dear customer, Thanks for staying with us. We appreciate your feedback! Have a good day, El Puerto Ibiza Hotel Spa

4 out of 5
Ot’s a very good located hotel. Very nice room, very clean. I juts didn’t like the TV wich it doesn’t many chanel options. There should be english chanels.

Posted by on 9 Oct 2019

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4 out of 5

Posted by on 18 Sep 2019

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3 out of 5

Einfaches Hotel in Hafennähe

Pros: Grösse des Appartements
Cons: Dusche flicken, Geruch aus Badezimmer entfernen, nur wie?
Location: Hafennähe und absolut zentral
Wir hatten ein Appartement, mit Küchennische, Terrasse und Schlafzimmer, sehr grosszügig für die 95 Euro pro Nacht. Sehr einfache Einrichtung. Das Badezimmer roch ein bisschen, weil es halt sehr alt war, die Dusche funktionierte nicht, aber Warmwasser und Badewanne funktionierten. Der Gesamteindruck war: sauber und einfach. 24h-Betrieb.

Posted by on 3 Oct 2017

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Property Features

El Puerto Ibiza Hotel & Spa offers its guests a full-service spa, a steam room, and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. Business amenities include a meeting room and limo/town car service. Event space at this hotel measures 484 square feet (45 square metres) and includes conference space. A seasonal outdoor pool, a rooftop terrace, and spa services are also featured at the business-friendly El Puerto Ibiza Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee. This 4-star Ibiza Town hotel is smoke free.

  • 1 building
  • 227 guestrooms or units
  • 6 levels
  • 2 bars or lounges
  • 484 sq ft of conference space
  • 45 sq. m of conference space
  • Built in 1978
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi , Internet access (surcharge)

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Room Amenities

El Puerto Ibiza Hotel & Spa offers 227 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets. Guests can surf the web using complimentary wireless Internet access. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Bathrooms are partially open
  • Minibar
  • Electric kettle
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the hotel include a steam room, a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Mountain biking nearby
  • Bicycle rentals nearby
  • Casino nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA EL PUERTO. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

El Puerto Ibiza Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a smoke detector in all accommodation.

  • Car not required
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Smoke detector
  • Online penalty collection
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 50 per vehicle (return, maximum occupancy 6)
  • Airport shuttle fee per child: EUR 50 (return), (up to 17 years old)
  • Spa fee: EUR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Apartamentos El Puerto
  • Apartamentos El Puerto Ibiza
  • Hotel Apartamentos El Puerto
  • Hotel Apartamentos El Puerto Ibiza
  • Hotel El Puerto Ibiza
  • El Puerto Ibiza
  • El Puerto Ibiza Hotel Spa
  • El Puerto Hotel Spa
  • El Puerto Ibiza Spa
  • El Puerto Spa
  • Hotel El Puerto Ibiza Hotel Spa Ibiza
  • Ibiza El Puerto Ibiza Hotel Spa Hotel
  • Hotel El Puerto Ibiza Hotel Spa
  • El Puerto Ibiza Hotel Spa Ibiza
  • Hotel El Puerto
  • Hotel Apartamentos El Puerto
  • Room Mate Ángel
  • Room Mate Angel

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 01 May and close on 15 October.
  • Pool access available from 11:30 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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