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Hotel Doña Esther

3.0 star property
VIP Access

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Doña Esther

Terrace/patio
Courtyard
Lounge
Gift shop
Hallway

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Juan Montalvo 4-44, Simon Bolivar, Otavalo, Imbabura, 100201
  • Instituto Otavaleño de Antropología
    1 min walk
  • Plaza de Ponchos
    8 min walk
  • Galeria Gabriel Ceballos Ulloa
    9 min walk
  • Quito (UIO-Mariscal Sucre Intl.)
    109 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room, 1 Bedroom

Family Quadruple Room, 1 Bedroom

Family Quadruple Room, 1 Bedroom

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Triple Room, Multiple Beds

Free WiFi, bed sheets

Classic Triple Room, Multiple Beds

  • 27 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Classic Triple Room, 3 Single Beds

Free WiFi, bed sheets

Classic Triple Room, 3 Single Beds

  • 30 sq m
  • Sleeps 3
  • 3 Twin Beds

About this property

Hotel Doña Esther

Hotel with free breakfast, a quick walk to Plaza de Ponchos
This smoke-free hotel features a restaurant, a bar/lounge, and a rooftop terrace. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Doña Esther offers 13 accommodations, which are accessible via exterior corridors and feature complimentary bottled water. This Otavalo hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Doña Esther, you're just a quick walk from Instituto Otavaleño de Antropología. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Motorcycle parking only
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes hiking/biking trails
  • Just a 2-minute drive from Plaza de Ponchos and 5 minutes from Condor Park
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for free
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A rooftop terrace, a library, and tour/ticket assistance are also featured at Hotel Doña Esther. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Only motorcycle parking is available.

This 3-star Otavalo hotel is smoke free.

Guests are served free cooked-to-order breakfast daily from 7:30 AM to 11 AM.
Hotel Doña Esther has a restaurant on site.
Room service (during limited hours) is available.

Languages

Dutch, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site motorcycle parking only
  • Off-site parking within 49 ft (USD 4 per night)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM–11 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bike parking
  • Hiking/biking trails

Family friendly

  • Laundry facilities

Conveniences

  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Nature reserve
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in hallways
  • Handrails in stairwells
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 12 per day.
  • Cribs (infant beds) are available for USD 5.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: USD 4 per night (49 ft away)
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 12 per day
  • Credit card charges are subject to a surcharge of 4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Hotel Doña Esther offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Property is also known as

Hotel Doña Esther Otavalo
Doña Esther Otavalo
Doña Esther
Hotel Doña Esther Hotel
Hotel Doña Esther Otavalo
Hotel Doña Esther Hotel Otavalo

Hotel Doña Esther Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 31 out of 46 reviews" "
Rating 8 - Good. 13 out of 46 reviews" "
Rating 6 - Okay. 2 out of 46 reviews" "
Rating 4 - Poor. 0 out of 46 reviews" "
Rating 2 - Terrible. 0 out of 46 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pretty hotel in a quiet location near the main square. Lucy and Wendy were really friendly and helpful. The restaurant was fantastic, great quality for a very reasonable price. Would definitely stay here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Lesley

Stayed 4 nights in Oct 2023

8/10 Good

Dylan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, good restaurant and a very convenient location
Stayed 3 nights in Oct 2023

10/10 Excellent

Audrey, Broomfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel with friendly, helpful staff. The restaurant is top notch too. I highly recommend this place!
Stayed 2 nights in Sep 2023

10/10 Excellent

Rhian

Liked: Cleanliness, property conditions & facilities, room comfort
Brilliant hostel, great location, good food.
Doña Esther was lovely. I requested a quiet room and had a great night’s sleep. The bed was comfy and, although the weather was a bit chilly in the evening, they provided a thick extra blanket for the bed, so I was plenty warm enough to sleep. The shower had lots of lovely warm water and internet was reliable. Even better, the on-site restaurant was brilliant. Breakfast was lovely but the evening meal even better. Really delicious food. I would definitely stay again.
Stayed 1 night in Sep 2023

10/10 Excellent

Emily, Brighton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love this place! Wonderful shower, great staff, food is delicious and centrally located. We came once and returned within 2 weeks. Really like it here!
Stayed 1 night in Aug 2023

10/10 Excellent

Emily, Brighton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a true hidden gem. It has a beautiful courtyard, delicious food, and wonderful staff. The rooms are very clean and have antique locks and keys. The bed was really comfortable and the shower was nice and hot. The restaurant has a brick oven and great food. I will definitely return.
Stayed 1 night in Aug 2023

10/10 Excellent

mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Very clean and thoughtful touches like filtered water for guests. Restaurant is excellent. Staff was wonderful and really helped us out when I had a health issue during our stay. Would highly recommend!
Stayed 2 nights in Apr 2023

10/10 Excellent

Molly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hostal Dona Esther is in an excellent location for a stay in Otavalo. Though close to the activity, the courtyard creates a quiet, peaceful atmosphere. The rooftop terrace is nice for views and hanging out. There is a covered section in case its raining. Lucy and all the staff were excellent, attentive, helpful with all things. The included breakfast allowed for many options and was ample and delicious. Dinner is one of the best in Otavalo. Rooms are smallish, but adequate, hot water plentiful, daily service. Purified water is available. Wonderful place, all you need.
Stayed 3 nights in Feb 2023

10/10 Excellent

blake

Stayed 1 night in Jan 2023

10/10 Excellent

JUAN MARTIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thanks
Stayed 1 night in Jan 2023

10/10 Excellent

Rena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel! Restaurant was great! We had trouble locating the hotel and had to ask local business, but the pin drop did take us as close as could be. Not good signage when it’s dark out.
Stayed 2 nights in Oct 2022

10/10 Excellent

Lil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and the owners were very friendly and informative. Staff went out of way to assist us. Great breakfast.
Stayed 1 night in May 2022

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot!
Lovely spot, close to the market.The staff was extremely helpful. Really enjoyed our stay!
Stayed 1 night in Mar 2022

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay for 1 night
Very small hotel but nice location. The only complaint we had was there was a dog that barked almost all night and kept us awake! It’s quite open aired so we heard every noise.
Stayed 1 night in Dec 2021

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing. The location is excellent. The food was unbelievable and totally delicious.
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely historic hotel. Great location. Very good restaurant. Helpful staff.
Stayed 1 night in May 2021

8/10 Good

Maryam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice , clean and great location
This place is right in the middle of the town, walking distance to the famous Saturday market, close to restaurants, very nice and helpful staff, the room is basic nothing fancy but very clean and there’s hot water, very good breakfast. I highly recommend this place especially for mid budget.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Property is mostly charming and the staff is fantastic-Lucy, Vladamir and the rest were great. Property is a little downtrodden however and we felt quite expensive for Ecuador. Parking costs $4 per day but they charge extra for additional hours. Cleanliness could be improved but not bad overall. Food is good especially pizza and breakfast. Location is great right next to the market. We ended up paying about $50 per night with the parking added in. Should be no more than $35
Stayed 2 nights in Mar 2021

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in Otavalo
Very comfortable stay, no problems,staff very welcoming and informative. Excellent restaurant, so good we ate there two nights, luggage storage after we checked out. Good location near Parque Bolivar
Stayed 2 nights in Feb 2020

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the nicest places to stay in Otavalo
A lovely colonial-style building with rooms around a courtyard in a central location just a few blocks away from Plaza de los Ponchos. Some rooms face the street, which offer a window with a view of the street, but are noisier than the interior rooms. The in-house restaurant is excellent with a variety of dishes for most any taste including delicious thin-crust pizzas cooked in a wood-fired oven. The breakfast is excellent and includes tasty coffee or a variety of teas. Filtered water awaits you in your room when you arrive, so there is no need to run out to fill your water bottle after a long day. Friendly and helpful staff. Nice clean rooms. This was my fourth stay in four years. I keep going back since it's one of the nicest places to stay in Otavalo (I've also stayed at two other places in Otavalo, but now this is my favorite).
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, friendly staff. Beautiful surroundings
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excleent stay. Super staff. Restaurant was great. I would definitely stay again.
Stayed 2 nights in Mar 2019

10/10 Excellent

Thomas, San Antonio, TX

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, welcoming and helpful. Great location, pleasant decor and comfortable beds. Would definitely return!
Stayed 2 nights in Mar 2019

10/10 Excellent

Riaan, Washington, DC

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly. Good location. Restaurant onsite is excellent. Breakfast and dinner (pizza).
Stayed 2 nights in Mar 2019