JW Marriott Houston by the Galleria

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott Houston by the Galleria

Indoor pool, outdoor pool, open 5:00 AM to 11:00 PM, pool loungers
Serves lunch and dinner
Exterior
42-inch TV with cable channels, pay films
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Parking available

Explore the area

Map
5150 Westheimer Rd, Houston, TX, 77056
  • The Galleria
    2 min walk
  • P.F. Chang's China Bistro
    3 min walk
  • Wheeler Station
    8 min drive
  • Houston, TX (HOU-William P. Hobby)
    38 min drive

Room options

Room, 2 Queen Beds

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Executive Large, Guest room, 1 King with Sofa bed

  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Lounge Room, 2 Queen Beds, Non Smoking (High Floor, Lounge Access)

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Queen Room, with Executive Lounge access, Non Smoking

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds (High Floor)

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (High Floor)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Corner

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Executive Lounge Room, 1 King Bed, Non Smoking (High Floor, Lounge Access)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room, Multiple Beds, Non Smoking (Hearing Accessible)

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

JW Marriott Houston by the Galleria

Luxury Houston hotel in The Galleria with 2 restaurants
This smoke-free hotel features 2 restaurants, an indoor pool, and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a 24-hour business center are onsite. Housekeeping is available on request.
JW Marriott Houston by the Galleria offers 516 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and complimentary weekday newspapers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at JW Marriott Houston by the Galleria, you're just a quick walk from Westheimer Rd. Features include free WiFi in public areas, plus 2 restaurants and an indoor pool.
  • Free WiFi in some public areas
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking, self parking, and RV/bus/truck parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Steps from Westheimer Rd and 8 minutes by car from Rice University
JW Marriott Houston by the Galleria offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and 26 meeting rooms are available. Event space at this hotel measures 1302 square feet (121 square meters) and includes conference space. A library, multilingual staff, and gift shops/newsstands are also featured at the luxury JW Marriott Houston by the Galleria. For a fee, parking is available.

This 4.5-star Houston hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11:00 AM.
Stray Horse - This gastropub serves lunch and dinner.
JW Market - This café serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 35 per day)
  • Valet parking on site (USD 54 per day)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11:00 AM: USD 36 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Stray Horse
  • JW Market

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (1302 square feet)
  • Meeting rooms - 26

Outdoors

  • Pool sunloungers
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Portable shower seat
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch HDTV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 25 per accommodation, per night
  • Service fee: 0.82 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 36 per person
  • Fee for in-room wireless internet: USD 19.95 per day (rates may vary)
  • Self parking fee: USD 35 per day
  • Valet parking fee: USD 54 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 5:00 AM to 11:00 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JW Marriott Galleria
JW Marriott Hotel Galleria
Marriott Hotel Galleria
JW Marriott Houston Hotel
JW Marriott Hotel by the Galleria
JW Marriott Houston by the Galleria Hotel
JW Marriott Houston by the Galleria Houston
JW Marriott Houston by the Galleria Hotel Houston

JW Marriott Houston by the Galleria Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 598 out of 1002 reviews" "
Rating 8 - Good. 242 out of 1002 reviews" "
Rating 6 - Okay. 88 out of 1002 reviews" "
Rating 4 - Poor. 41 out of 1002 reviews" "
Rating 2 - Terrible. 33 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, great rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

Trent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! We will revisit.
Stayed 1 night in Aug 2024

2/10 Terrible

Aldon

Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice I would stay again
Stayed 2 nights in Aug 2024

10/10 Excellent

Tino, Mill Valley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for business. Amazing staff
Stayed 2 nights in Aug 2024

10/10 Excellent

NERY, mcallen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Best hotel in Houston, walking distance from galleria and fine dining. Clean and peaceful rooms. Staff very helpful.
Stayed 2 nights in Aug 2024

6/10 Okay

minerva

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Partha

Liked: Staff & service
Located next to galleria mall. Excellent experience staying at the hotel. Would recommend again.
Stayed 1 night in Aug 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing experience. First time!!!
Stayed 1 night in Jul 2024

10/10 Excellent

laquitta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Jul 2024

10/10 Excellent

Christin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Jorge

Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Brent

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Leo

Stayed 1 night in Jul 2024

8/10 Good

Katlin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here one night while my power was out during hurricane beryl. The hotel itself was very pretty, room had a nice view. Staff was very nice as well. However parking situation was awful. They have a parking garage that is horribly claustrophobic and the woman at check in said she would program my key to open the gates to let me in and out. However it didn’t work when I tried. The next morning when I went to work I watched the car in front of me struggle with his key and just end up hitting the “help” button until the gate opened, so I did the same thing. When I came back I ended up parking across the street in the galleria’s garage, but I likely wasn’t supposed to but I was only running up to grab my stuff and check out. I do not recommend taking a car to this hotel but you need a car in this city so that’s a problem. If you can afford valet then it wouldn’t be an issue.
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Stayed 1 night in Jul 2024

10/10 Excellent

Lizandra

Stayed 1 night in Jul 2024

8/10 Good

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, clean room. Several staff members weren’t up to a JW Marriott standards. Specifically an unpleasant checkin and an overly distracted waiter in the restaurant.
Stayed 1 night in Jul 2024

4/10 Poor

Michelle

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Jiayi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Nima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great
Stayed 1 night in Jul 2024

4/10 Poor

Anni

Stayed 3 nights in Jun 2024

8/10 Good

MariaVictoria

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Constant Yun-Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and caring about our stay. They were very helpful with any issues or questions we had.
Stayed 1 night in Jun 2024