Hyatt Place Houston/Sugar Land

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hyatt Place Houston/Sugar Land

Exterior
Premium bedding, down duvets, pillow-top beds, desk
Lobby
Terrace/patio
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Air conditioning

Explore the area

Map
16730 Creek Bend Drive, Sugar Land, TX, 77478
  • Sugar Land Town Square
    ‪3 min drive‬
  • Pinot's Palette Sugar Land at Town Square
    ‪3 min drive‬
  • CHI St. Luke's Health-Sugar Land Hospital
    ‪3 min drive‬
  • Houston, TX (SGR-Sugar Land Regional)
    ‪5 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Bathtub (with sofa bed)

  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible, View (with bathtub and sofa bed)

  • 45 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Lake View

  • 37 sq m
  • Lake view
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, View

  • 32 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, View

  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room, Multiple Beds

  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hyatt Place Houston/Sugar Land

Lakefront hotel with free breakfast and area shuttle service
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place Houston/Sugar Land offers 214 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Sugar Land hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Hyatt Place Houston/Sugar Land gets high marks from our customers. During your stay, you'll be within walking distance of Sugar Land Town Square. Enjoy features like free WiFi in public areas, free self parking, and a free area shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and 4 meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the clean accommodations
  • Just a 3-minute drive from Sugar Land Town Square and a few minutes from CHI St. Luke's Health-Sugar Land Hospital
  • Free local-area shuttle service
  • Dogs welcome for a fee
Hyatt Place Houston/Sugar Land offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 3600 square feet (334 square meters) and includes conference space. The business-friendly Hyatt Place Houston/Sugar Land also features dry cleaning/laundry services, express check-out, and a front-desk safe. A free area shuttle within 5 mi is available. Self parking is free.

This 3-star Sugar Land hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.
Hyatt Place Houston/Sugar Land has a restaurant on site.

Languages

English, Filipino, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Free local area shuttle up to 5 mi

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Fitness centre
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space (3600 square feet)
  • Meeting rooms - 4

Outdoors

  • Outdoor furniture
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 152
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 107
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 70 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 15.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Houston/Sugar
Hyatt Place Houston/Sugar Hotel
Hyatt Place Houston/Sugar Hotel Land
Hyatt Place Houston/Sugar Land
Hyatt Place Houston/Sugar Land Hotel
Hyatt Place Houston/Sugar Land Hotel Sugar Land
Hyatt Place Houston Sugar Land
Hyatt Place Houston/Sugar Land Hotel
Hyatt Place Houston/Sugar Land Sugar Land
Hyatt Place Houston/Sugar Land Hotel Sugar Land

Hyatt Place Houston/Sugar Land Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 861 out of 1391 reviews" "
Rating 8 - Good. 264 out of 1391 reviews" "
Rating 6 - Okay. 121 out of 1391 reviews" "
Rating 4 - Poor. 59 out of 1391 reviews" "
Rating 2 - Terrible. 86 out of 1391 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Raweesh

Stayed 1 night in Oct 2024

2/10 Terrible

Lizbeth

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Noor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I be loved my stay here. Hyatt Places are always so reliable and their breakfast is always clean and fresh. The front desk person was so nice and welcoming. It’s really all you could ask for.
Stayed 1 night in Oct 2024

10/10 Excellent

jawad

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 2nd time staying here. The first time was for my birthday weekend and I fell in love with the place. The location is overlooking a beautiful lake where you can go for walks. Dining options are within walking distance. And being a single woman, the place felt so safe and peaceful. The staff was absolutely AMAZING! So kind! I would definitely recommend staying here! And I hope to be back!
Stayed 2 nights in Oct 2024

10/10 Excellent

Danielle

Stayed 1 night in Oct 2024

10/10 Excellent

Nichelle, Rosenberg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient and friendly staff
Stayed 1 night in Sep 2024

8/10 Good

floraly

Travelled with family
Liked: Cleanliness, staff & service, amenities
The sorroundings are beatiful ,but the shower it's not good
Stayed 1 night in Oct 2024

8/10 Good

Keianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Connie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is my fourth time at this hotel, maybe fifth, and I just keep coming back. Super friendly, always clean.
Stayed 1 night in Oct 2024

2/10 Terrible

Edward

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Someone stole my truck taillights overnight in the hotel parking lot. When I asked for help with the incident the employees didn’t help at all and could care less. Also I payed for a room with a lake view which I didn’t get.
Stayed 2 nights in Oct 2024

10/10 Excellent

Viviana

Stayed 2 nights in Oct 2024

8/10 Good

Amer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

elba

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Close to many amenities, close to walking trails, room had a bad smell, smell like a wet dirty rag.
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay there again.
Stayed 1 night in Oct 2024

10/10 Excellent

Ike

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, completely satisfied

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2024

10/10 Excellent

Roberto

Stayed 4 nights in Sep 2024

8/10 Good

Crystal

Travelled with family
Liked: Cleanliness
The area around the pond os amazing.
Stayed 1 night in Sep 2024

8/10 Good

Matysha

Stayed 3 nights in Sep 2024

2/10 Terrible

Emily

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
The pool was super dirty and no heat. There were hairs in shower . The people two rooms down were fighting and yelling. It was run Down. I was told I would get a refund and still haven’t.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sau

Stayed 1 night in Sep 2024

6/10 Okay

louis

Liked: Cleanliness, staff & service, property conditions & facilities
I really like the place .the concert band at smart financial center canceled within 24 hours if show and i did not insure my stay so i lost out on the show and didnt travel to stay in the room.
Stayed 1 night in Oct 2024