Extended Stay America Suites Houston Med Ctr Greenway Plaza

2.5 star property

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February 2025
March 2025

Photo gallery for Extended Stay America Suites Houston Med Ctr Greenway Plaza

Studio, 2 Double Beds, Non Smoking
Exterior
Property amenity
Studio, 2 Double Beds, Non Smoking
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Parking included
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
2330 Southwest Fwy, Houston, TX, 77098
  • Color Factory Houston
    ‪11 min walk‬
  • Richmond Avenue
    ‪15 min walk‬
  • Greenway Plaza
    ‪17 min walk‬
  • Houston, TX (HOU-William P. Hobby)
    ‪37 min drive‬

Room options

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About this property

Extended Stay America Suites Houston Med Ctr Greenway Plaza

Hotel with free breakfast, near Westheimer Rd
Laundry facilities, a 24-hour front desk, and a front-desk safe are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites Houston Med Ctr Greenway Plaza offers 122 air-conditioned accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

During your stay at Extended Stay America Suites Houston Med Ctr Greenway Plaza, you'll be within walking distance of Westheimer Rd. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, laundry facilities, and a vending machine
  • Just a 3-minute drive from Westheimer Rd and a few minutes from Rice University
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi and wired Internet are free in public spaces. The business-friendly Extended Stay America Suites Houston Med Ctr Greenway Plaza also features a vending machine, laundry facilities, and a front-desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Houston hotel.

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM–9:30 AM

Family friendly

  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave

Conveniences

  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 20
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Greenway
Extended Stay America Greenway Hotel
Extended Stay America Greenway Hotel Houston Plaza
Extended Stay America Houston Greenway Plaza
Extended Stay America Houston Greenway Plaza Hotel
Extended Stay America Greenway Plaza Hotel
Extended Stay America Greenway Plaza
Extended Stayamerica Houston-Greenway Plaza Hotel Houston
Extended Stay America Houston Greenway Plaza

Extended Stay America Suites Houston Med Ctr Greenway Plaza Reviews

Reviews

6.8
Rating 10 - Excellent. 293 out of 1003 reviews" "
Rating 8 - Good. 249 out of 1003 reviews" "
Rating 6 - Okay. 166 out of 1003 reviews" "
Rating 4 - Poor. 147 out of 1003 reviews" "
Rating 2 - Terrible. 148 out of 1003 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Ibrahim

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

2/10 Terrible

Elizabeth

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The smell in the lobby was awful. The place was dirty. The photos do not accurately depict this property.

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Valencia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple trip ruined
The view of the most parking lot was NOT pleasant, the room was very HOT, the bathroom looks & feels like it was from the 70’s, I would NOT rent again
Stayed 1 night in Oct 2024

2/10 Terrible

Kelly

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dump! Room was supposed to be “non-smoking” but reeked of old stale cigarette smoke. Stains on tables and carpet….need shoes to walk around the room. You get what you pay for….my fault….should have known better.
Stayed 1 night in Oct 2024

6/10 Okay

Jeremy

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Garrett

Stayed 2 nights in Oct 2024

10/10 Excellent

NICOLAS, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2024

10/10 Excellent

Deniece

Stayed 1 night in Oct 2024

2/10 Terrible

Angela

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No key card. No complimentary water/ice. Had to ask for a remote to TV
Stayed 1 night in Oct 2024

2/10 Terrible

Carron

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Someone stole their key card machine so we weren’t able to get a key made for our room staff had to walk up to our room to let us in each time which wasn’t really safe and didn’t make us fee comfortable that they had access to our room and our possession but we didn’t and we weren’t told about this issue until after we had already paid
Stayed 1 night in Oct 2024

2/10 Terrible

Julie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at the hotel was incredibly disappointing. We were placed at the end of the third-floor hallway, where there was a trail of trash, making the atmosphere feel unwelcoming. When I opened the blinds, they fell down, and despite calling maintenance, they never returned, leaving our door propped open for hours. This made us feel unsafe, especially in a location that felt vulnerable. The room reeked of marijuana, and the so-called breakfast was just a grab-and-go option, not what was advertised. Overall, I felt that the hotel showed little regard for our safety and cleanliness, and I would give it zero stars if I could.
Stayed 3 nights in Oct 2024

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities
The worst last night of a trip ever.
The tiles on the floor in my room were coming up when i stepped on them. Wasps in the room. Hotel lost power during the stay.
Stayed 3 nights in Oct 2024

6/10 Okay

Samuel

Travelled with partner
Liked: Staff & service
Pros: Located in a safe area. Shops within 30 min walking distance. Staff were friendly. Cons: Cockroaches in room. I booked for non-smoking room but it reeked of old smoke.
Stayed 2 nights in Oct 2024

2/10 Terrible

Bryanna

Travelled with group
Liked: Property conditions & facilities, room comfort
Nobody at front desk
They didn’t have anyone at the front desk to check out at all
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Good stay
Very friendly front desk service! Sabrina was super helpful and provided me with excellent customer service.
Stayed 1 night in Oct 2024

10/10 Excellent

Victorino

Stayed 1 night in Oct 2024

8/10 Good

Jonathan

Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Kim

Liked: Staff & service
If you are looking for something affordable and clean this is your place. You will pay for what you get, so if you want something really nice and upscale find a $400 room somewhere as this isn’t for you. Almost all Houston hotels charge parking fees now so it was nice that this one doesn’t.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hallways smelled musty and funky gym shoes . Elevator sounded like it was about to bust and fall. If you wanted extra towels you would have to walk all the way down to the front desk to get them.
Stayed 1 night in Oct 2024

4/10 Poor

Derrick

Business traveller
Disliked: Amenities, property conditions & facilities
Need to do better with the cleaning of rooms and pest control
Stayed 1 night in Oct 2024

6/10 Okay

Delmar

Disliked: Amenities
No other toiletrys in the bathroom like. Shampoo, conditioner, body wash, brush and tooth paste. Just a soap
Stayed 3 nights in Sep 2024

2/10 Terrible

Joseph

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Filthy run down room. I killed 4 cockroaches. The inside of the microwave was very dirty. No hot water in the shower for a day. The kitchens do not have any cooking utensils, no pots or pans, no plates, nothing. No point paying for a kitchen if you can't use it.
Stayed 4 nights in Sep 2024