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Grand Hyatt Hong Kong

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hyatt Hong Kong

Executive lounge
Exterior
Suite (Victoria)
9 restaurants, lunch, dinner served; Chinese cuisine
Deluxe Room, 1 King Bed, Harbour View (Deluxe)

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Air conditioning
  • Parking available

Explore the area

Map
1 Harbour Road, Hong Kong
  • Central Plaza
    4 min walk
  • Grand Hyatt Steakhouse
    1 min walk
  • Hong Kong Wan Chai Station
    6 min walk
  • Hong Kong (HKG-Hong Kong Intl.)
    36 min drive

Room options

View all photos for Room, 2 Single Beds, Harbour View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Harbour View

  • 40 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 65 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Single Beds

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Harbour View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Harbour View

  • 40 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

  • 65 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Victoria)

Suite (Victoria)

Suite (Victoria)

  • 90 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (Harbour View)

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Single Beds (Harbour View)

  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Harbour View (Deluxe)

Deluxe Room, 1 King Bed, Harbour View (Deluxe)

Deluxe Room, 1 King Bed, Harbour View (Deluxe)

  • 50 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Harbour View (Plateau)

Room, 1 King Bed, Harbour View (Plateau)

Room, 1 King Bed, Harbour View (Plateau)

  • 38 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace, Harbour View (Plateau)

Room, 1 King Bed, Terrace, Harbour View (Plateau)

Room, 1 King Bed, Terrace, Harbour View (Plateau)

  • 40 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Ambassador)

Suite, 1 King Bed (Ambassador) | Living area

Suite, 1 King Bed (Ambassador)

  • 110 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Harbour View

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Harbour View

  • 40 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Renaissance Hong Kong Harbour View Hotel

Pool
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1005)
The price is €251
for 1 room
includes taxes & fees
6 Jan - 7 Jan
Renaissance Hong Kong Harbour View Hotel

About this property

Grand Hyatt Hong Kong

Luxury Hong Kong hotel connected to the convention center, a quick walk to Hong Kong Convention and Exhibition Centre
Along with 9 restaurants, this hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Other amenities include 3 bars/lounges, a 24-hour fitness center, and a poolside bar.
Grand Hyatt Hong Kong offers 542 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Hong Kong hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Plateau SPA has 13 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Grand Hyatt Hong Kong. During your stay, you'll be connected to the convention center, and just a quick walk from Hong Kong Academy for Performing Arts. You'll find features like free WiFi in public areas, plus 9 restaurants and 3 bars.
  • Free WiFi
  • Enjoy Chinese cuisine at One Harbour Road, one of the property's 9 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with body wraps, hot stone massages, or body scrubs at Plateau SPA
  • Services include babysitting, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Within a 15-minute walk of Hong Kong Convention and Exhibition Centre and Victoria Harbour
  • Airport shuttle service available for a fee
Grand Hyatt Hong Kong offers its guests a full-service spa, an outdoor pool, and a sauna. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business center, 21 meeting rooms, and limo/town car service. Event space at this hotel measures 12766 square feet (1186 square meters) and includes conference space. A children's pool, a 24-hour fitness center, and spa services are also featured at the luxury Grand Hyatt Hong Kong. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Hong Kong hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.
One Harbour Road - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.
Grissini - This restaurant specializes in Italian cuisine and serves lunch and dinner.
Kaetsu - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Grand Hyatt Steakhouse - This steakhouse serves lunch and dinner.
The Teppanroom - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
24-hour room service is available.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Japanese, Korean, Malay, Portuguese, Russian, Spanish, Swedish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (HKD 800 per night; includes in/out privileges)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: HKD 368 per person
  • 9 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • One Harbour Road
  • Grissini
  • Kaetsu
  • Grand Hyatt Steakhouse
  • The Teppanroom

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Full-service spa
  • Lifeguards on-site
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Baby bath
  • Baby monitor
  • Babysitting (surcharge)
  • Children's dinnerware
  • Children's pool
  • Dining table
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool toys
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Pushchair

Conveniences

  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (12766 square feet)
  • Meeting rooms - 21

Outdoors

  • Free pool cabanas
  • Garden
  • Lifeguards on site
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 13 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible airport shuttle

More

  • Couples dining
  • Designated smoking areas
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 55-inch smart TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Plateau guestrooms please proceed to the 11th floor upon arrival]
Front desk staff will greet guests on arrival
Guests booked in Plateau room types must check-in at the 11th floor reception.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The following facilities or services will be unavailable from December 8 2024 to December 12 2024 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from January 31 to February 11:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 440.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 368 per person
  • Airport shuttle fee: HKD 1250 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: HKD 800 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: HKD 440.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Grand Hyatt Hong Kong offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The check-in location differs from the property location. To check in, guests will need to go to Plateau guestrooms please proceed to the 11th floor upon arrival
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Grand Hyatt Hong Kong
Grand Hyatt Hong Kong Hotel
Hong Kong Grand Hyatt
Grand Hyatt Hong Kong Hotel Hong Kong
Hong Kong Hyatt
Hyatt Hong Kong
Grand Hyatt Hong Kong Hotel
Grand Hyatt Hong Kong Hong Kong
Grand Hyatt Hong Kong Hotel Hong Kong

Grand Hyatt Hong Kong Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 787 out of 1006 reviews" "
Rating 8 - Good. 154 out of 1006 reviews" "
Rating 6 - Okay. 40 out of 1006 reviews" "
Rating 4 - Poor. 14 out of 1006 reviews" "
Rating 2 - Terrible. 11 out of 1006 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but food was over priced
All food was very expensive, and the Italian restaurant food wasn’t very good for the prices they charged. There is an entrance to the convention centre on level M. This connects to a walkway above the street level.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael, Palmetto bay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The metro was beside the property
Stayed 2 nights in Sep 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Pauline Po Lin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access
Stayed 3 nights in Jul 2024

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our ocean view room has a spectacular view of the Victoria Harbour. It is a short walk to the walking trail along the sea side.
Stayed 3 nights in Sep 2024

10/10 Excellent

Karol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very comfortable experience from the moment that I check in till check out. The staff are very courteous and helpful. I want to thank Erica, the concierge helped me a lot with booking my trips to the parks. Thank you to all the staffs there. We enjoyed our stay.
Stayed 8 nights in Aug 2024

8/10 Good

Roy, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Used to be better
Stayed 5 nights in Aug 2024

10/10 Excellent

Georgette Joanne Luciano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Daphne Bondal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service by all the staff. Most of them were welcoming and always ready to help. Compliments to the staff, especially the ones doing the room cleaning. Wan Chai and Exhibition centre MTR stations are within walkable distance from the hotel so it's easy to explore.
Stayed 4 nights in Aug 2024

10/10 Excellent

Angelika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 8 nights in Aug 2024

10/10 Excellent

Niall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Ali

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Hitesh

Liked: Cleanliness, staff & service, property conditions & facilities
Impeccably standard of service
Stayed 3 nights in Aug 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Great view, spacious, clean and up to date rooms and overall very nice hotel with great access to Wan Chai and MTR is very convenient with the Exhibition line. Overall highly recommend it.
Stayed 5 nights in Aug 2024

10/10 Excellent

VAIRAMUTTU

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the experience was excellent. Rooms staff food ambience all were excellent
Stayed 5 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay in HK
Stayed 3 nights in Aug 2024

10/10 Excellent

Lynda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jul 2024

10/10 Excellent

Matt

Stayed 4 nights in Jul 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Unfortunate (and out of the hotels control) construction noise on one side of the building. Otherwise, faultless. Terrific hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Thanthawat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, quiet, clean room and good staff, friendly especially the receptionist has provided more term and condition for staying.
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert, Palm Beach Gardens

Stayed 3 nights in Jul 2024

10/10 Excellent

Bjorn

Stayed 1 night in Jul 2024

10/10 Excellent

mengzhao

Stayed 3 nights in Jul 2024

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024