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Charterhouse Causeway Bay

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Charterhouse Causeway Bay

Signature Room
Executive lounge
Reception
Junior Suite | Living area
Business centre

Reviews

7.2 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
209-219 Wanchai Road, Wanchai, Hong Kong
  • Wan Chai Road
    1 min walk
  • Causeway Bay Shopping Plaza
    4 min walk
  • Happy Valley Race Course
    5 min walk
  • Hong Kong (HKG-Hong Kong Intl.)
    38 min drive

Room options

View all photos for Business Room

Business Room

Business Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 16 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Signature Room

Signature Room

Signature Room

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Living area

Junior Suite

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Urban Studio

  • 26 sq m
  • Sleeps 4
  • 2 King Beds

Urban Studio Bunk

  • 44 sq m
  • Sleeps 3
  • 1 Queen Bunk Bed

View all photos for Economy Single Room, 1 Single Bed

Economy Single Room, 1 Single Bed

Economy Single Room, 1 Single Bed

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Double Single Use

  • Sleeps 1

Twin Room Single Use

  • Sleeps 1

Single Room

  • Sleeps 1

Double Room

  • Sleeps 2

Twin Room 1/2 Pax

  • Sleeps 2

Similar properties

View from room
Best Western Hotel Causeway Bay
Hot tub
Free WiFi
Restaurant
Air conditioning
3.5 out of 5, Good, (1006)
The price is €76
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Best Western Hotel Causeway Bay

About this property

Charterhouse Causeway Bay

Hotel with a fitness center, a short walk to Times Square Shopping Mall
This hotel features a restaurant, a fitness center, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Charterhouse Causeway Bay offers 294 accommodations with safes and slippers. This Hong Kong hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Charterhouse Causeway Bay. During your stay, you're just a quick walk from Times Square Shopping Mall. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • 5 minutes by foot from Times Square Shopping Mall and a 2-minute drive from Victoria Harbour
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A fitness center, multilingual staff, and tour/ticket assistance are also featured at Charterhouse Causeway Bay. The hotel can provide concierge services and limo/town car service.
陳家廚房 - This restaurant serves lunch and dinner. Reservations are required.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • 1 restaurant

Restaurants on site

  • 陳家廚房

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch TV

Food and drink

  • Electric kettle

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.

Property is also known as

Charterhouse Causeway
Charterhouse Causeway Bay
Charterhouse Causeway Bay Hong Kong
Charterhouse Causeway Bay Hotel
Charterhouse Causeway Bay Hotel Hong Kong
Charterhouse Hotel Hong Kong
The Charterhouse Causeway Bay Hotel Hong Kong
Charterhouse Causeway Bay Hotel
Charterhouse Causeway Bay Hong Kong
Charterhouse Causeway Bay Hotel Hong Kong

Charterhouse Causeway Bay Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 238 out of 1002 reviews" "
Rating 8 - Good. 364 out of 1002 reviews" "
Rating 6 - Okay. 208 out of 1002 reviews" "
Rating 4 - Poor. 103 out of 1002 reviews" "
Rating 2 - Terrible. 89 out of 1002 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Joseph

I have a few concerns with Charterhouse Hotel. 1. They don’t provide bottles of drinking water like every other hotel does. That is outrageous. 2. Checkout is 11:00 am. Inconvenient and too early. 3. They charged me twice for a one-day stay. I have to wait two weeks for a refund, and if I don’t receive it I need to take further action.
Stayed 1 night in Aug 2024

6/10 Okay

Catherine

Liked: Cleanliness, staff & service, amenities
No free drinking water, no shampoo/conditioner, no toothbrush. Other than that, location is very accessible and close to shopping district.
Stayed 2 nights in Jul 2024

10/10 Excellent

PURNA SING

Stayed 1 night in Jun 2024

10/10 Excellent

PURNA SING

Liked: Amenities
family friendly
Stayed 1 night in Jun 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at this facility exclusively. My company used it as a layover for our ability to do business in China. No perks here or loyalty program(s).
Stayed 1 night in Jun 2024

10/10 Excellent

Xiaoying

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in May 2024

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have given higher score but NO drinking water in room and no staff available to bring some water?? Bare minimum is drinking water in rooms
Stayed 1 night in May 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap is not good and good is not cheap!
It is an old hotel that needs urgent attention for renovating. The only thing that you are given is new sheets, towels and body soap! Nothing else!! I caught the chek in clerk hand coping the back of my credit card. I yelled at him and snatched my card back off him. He couldn’t explain to me why he did it. 😬🙄
Stayed 2 nights in May 2024

10/10 Excellent

Ara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

10/10 Excellent

Ray, Pasadena

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relatively clean and has a very strategic location in causeway bay.
Stayed 2 nights in May 2024

10/10 Excellent

Ray, Pasadena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Ching -Lu

Liked: Cleanliness, staff & service
Stayed 18 nights in Apr 2024

10/10 Excellent

Chau h

Liked: Staff & service, property conditions & facilities
Service fine value for money.
Stayed 8 nights in May 2024

2/10 Terrible

Xu Hui

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unaccommodating. Purchased wrong hotel the day of check-in. Request a cancellation TEN minutes after booking, willing to accept the fees for first night because it already happened but the hotel denied the cancellation for the rest of the booking. Did not offer any other type of resolution other than, "Sorry, can't do it".
Stayed 3 nights in May 2024

8/10 Good

Walter

Liked: Cleanliness, staff & service, amenities
I loved the hotel over all but wasn’t a fan of the old rooms that was old with furniture, equipment and etc. the staff was fantastic and shopping and restaurant are near. But most of all the gym in the hotel and down the street paid off for me.

6/10 Okay

Ricky

Business traveller
Liked: Room comfort
Hotel was abit tired.. pretty central
Stayed 1 night in May 2024

2/10 Terrible

Rajendra

Disliked: Cleanliness, amenities
They offered used and torn Towels. Room Tarrif was 650 HKD. Using Soap Cake as in Cheap hotels. I had been to Shenzhen the days in Hanyoung Hotel it was in 450 RMB and far-far luxurious. Never stay in this hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ching -Lu

Stayed 4 nights in Apr 2024

6/10 Okay

Colin

Travelled with group
Liked: Staff & service
Convenient location in HK
Extremely good location in walking distance to many places. Hotel very helpful and knowledgeable of the area. Rooms could do with some freshing up and new flooring/carpet
Stayed 6 nights in Apr 2024

6/10 Okay

Juliana

Liked: Cleanliness
Convinient
Stayed 2 nights in Apr 2024

10/10 Excellent

Sing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good environment, quiet
Stayed 1 night in Mar 2024

2/10 Terrible

Wai Lun

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2024

10/10 Excellent

Nathan, Jakarta

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Family Room was great, location is excellent. However, the hotel general area is quite old and dirty especially the rugs. Staffs was really nice and genuine
Stayed 3 nights in Mar 2024

8/10 Good

Howard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you plan to take the Airport bus, you need at least 10 to 20 min walk depending on the amount of luggage you have. No matter if you take the airport bus to the hotel or back, there are some ways to take. I didn't see any options on Expedia to book a shuttle bus to and from the airport though. We had a booking for a family room on the 12th, our plane arrived 23:50 so when arrived it was almost 2 am on the 13th. We had a booking for the bunk bed for the 13th to 16th. I ask if can upgrade free of charge, they gave me the upgrade. We didn't have to check out and check back in. I give them give stars for this. I didn't eat in the hotel but they do have a buffet though. If they offer a free buffet for one day, it would of been great. This is my second time staying in Charterhouse. The last night I didn't put the sign outside to clean the room unfortunately some body flip the sign to say don't disturb. Did leave a note since we are in travel mode so didn't come back early. This is why gave them 4 stars. If staying at bunk bed room, make sure when taking shower your back should not be facing the door or the water will leak out. It seems they didn't seal it tightly. Overall experience was good. Don't take the airport MTR as you will be changing lines. Take the airport bus is the best way to go.
Stayed 3 nights in Mar 2024