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Hilo Reeds Bay Hotel

2.0 star property

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View from property
Standard Studio (1 King Bed) | Terrace/patio
Fridge, microwave, coffee/tea maker, cookware/dishes/utensils
Lobby
Standard Studio (1 King Bed)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Kitchen
  • Laundry
  • Free WiFi

Explore the area

Map
175 Banyan Drive, Hilo, HI, 96720
  • Coconut Island Park
    ‪10 min walk‬
  • University of Hawaii at Hilo
    ‪4 min drive‬
  • Port of Hilo
    ‪6 min drive‬
  • Hilo, HI (ITO-Hilo Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Studio (2 Double Beds)

Standard Studio (2 Double Beds)

Standard Studio (2 Double Beds)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Bay View

Studio, 1 King Bed, Bay View

Studio, 1 King Bed, Bay View

  • Bay view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio (1 King Bed)

Standard Studio (1 King Bed)

Standard Studio (1 King Bed)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 2 Double Beds

Iron/ironing board, bed sheets

Deluxe Studio, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio (1 King Bed)

Iron/ironing board, bed sheets

Deluxe Studio (1 King Bed)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Double Beds, Bay View

Iron/ironing board, bed sheets

Studio, 2 Double Beds, Bay View

  • Bay view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Castle Hilo Hawaiian Hotel

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (1229)
The price is €207
for 1 room
includes taxes & fees
28 Apr - 29 Apr
Castle Hilo Hawaiian Hotel

About this property

Hilo Reeds Bay Hotel

Beach fun in outdoor pool, near Coconut Island Park
This hotel features an outdoor pool, laundry facilities, and express check-in. WiFi in public areas is free. Additionally, express check-out and a vending machine are onsite.
Hilo Reeds Bay Hotel offers 50 accommodations with coffee/tea makers and hair dryers. Kitchenettes offer refrigerators, microwaves, and cookware/dishes/utensils.

Bathrooms include showers and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Hilo Reeds Bay Hotel's great location. During your stay, you're just a quick walk from Hamakua Heritage Corridor. You'll find features like free WiFi in public areas, plus an outdoor pool and laundry facilities.
  • Free WiFi in some public areas
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, a terrace, and a vending machine
  • Guests have great things to say about the helpful staff and the location
  • 10 minutes by foot from Coconut Island Park and a 3-minute drive from Hilo Shopping Center
As a guest of Hilo Reeds Bay Hotel, you'll find an outdoor pool, a terrace, and a vending machine. WiFi is free in public spaces. Hilo Reeds Bay Hotel also features laundry facilities, express check-in, and express check-out.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in public areas
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Ceiling fan
  • Fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W20358722
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The guestrooms at this hotel are not accessible to wheelchairs at this time.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:00 AM to 7:00 PM.
  • Alcohol isn't served or allowed at Hilo Reeds Bay Hotel.

Property is also known as

Hilo Reeds Bay Hotel
Reeds Bay Hotel
Hilo Reeds Bay
Reeds Bay
Hilo Reeds Bay Hotel Hawaii
Hilo Reeds Bay Hotel Hilo
Hilo Reeds Bay Hotel Hotel
Hilo Reeds Bay Hotel Hotel Hilo

Hilo Reeds Bay Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 380 out of 1008 reviews
Rating 8 - Good. 342 out of 1008 reviews
Rating 6 - Okay. 167 out of 1008 reviews
Rating 4 - Poor. 64 out of 1008 reviews
Rating 2 - Terrible. 55 out of 1008 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Hélène

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Pamela

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was a tiny room with stains on the carpet but the staff was awesome the kitchen space small but useful. The fans a nice touch (a celing fan and two up right!) parking easy, ease from airport great… for the price? It was great!
Stayed 1 night in Jan 2025

8/10 Good

Raye

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Jill

Stayed 1 night in Jan 2025

10/10 Excellent

Matthew, Wailuku

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, room comfort
We will return!
Excellent location. Clean and quiet. No bugs. Okder facility. Friendly staff. We recommend the rooms with balconies on the pool side.
Stayed 6 nights in Jan 2025

10/10 Excellent

donna

Disliked: Room comfort
Great little hotel with a five star view
Stayed 1 night in Jan 2025

6/10 Okay

Pamela

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Zixian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely hotel and super friendly and helpful staff. The sea view and the sunshine is amazing.
Stayed 2 nights in Dec 2024

8/10 Good

Humaira

Liked: Cleanliness, amenities
Good customer service.
Stayed 1 night in Jan 2025

10/10 Excellent

phoebe

Liked: Property conditions & facilities, room comfort
what i needed and more
extremely clean friendly at front desk and house keeping accommodated my extended last minute stay and the need to extend was able to have doordash delivery the fridge coffee maker sink microwave is exactly what i beeded
Stayed 2 nights in Jan 2025

6/10 Okay

Paul, Nashville

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
This is a three-story building. Nowhere on the reservation pageis it listed that there is no elevator. This is certainly a problem for those with limited mobility. Temperature was cool and no need for air conditioning in early January but during the summer months I imagine there would be a need and there is no air conditioning available. Internet was spotty at best and did not work in the room. TV did not work reliably because of poor Internet connection. Probably would not stay here again.. I realize this is a budget motel but there are significant limitations
Stayed 2 nights in Jan 2025

4/10 Poor

Audrey

Stayed 3 nights in Dec 2024

8/10 Good

Al

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great area
Stayed 1 night in Jan 2025

10/10 Excellent

Justina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was decent, staff very pleasant. Probably the nicer hotel we stayed in.
Stayed 1 night in Dec 2024

8/10 Good

Junlin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean.
Stayed 5 nights in Dec 2024

10/10 Excellent

DONNA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The grounds were beautiful and it was a quiet convenient location.
Stayed 3 nights in Dec 2024

10/10 Excellent

Girish S

Travelled with family and small children
Liked: Cleanliness, staff & service
Everything about the property is great except for the WiFi which is terrible or non existent. Even your phone network won’t work well
Stayed 1 night in Dec 2024

8/10 Good

Elizabeth

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Dated but nice
Stayed 2 nights in Dec 2024

8/10 Good

Samantha

Travelled with family, Travelled with family and small children
Hotel is nothing to write home about but it is fully functional with comfortable beds and clean rooms. The staff is very friendly and personable. I would stay here again.
Stayed 1 night in Dec 2024

6/10 Okay

Victor, Calgary

Stayed 1 night in Dec 2024

8/10 Good

Ryan

Liked: Cleanliness, property conditions & facilities
unit was just what we needed
Stayed 1 night in Dec 2024

6/10 Okay

guobiao

Liked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Austin

Stayed 1 night in Dec 2024

10/10 Excellent

Sreekanth

Stayed 1 night in Dec 2024