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Mediterraneo Hotel - All Inclusive

4.0 star property

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Photo gallery for Mediterraneo Hotel - All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
View from room
Executive Suite
View from property
2 outdoor pools, pool umbrellas, pool loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Breakfast included
  • Gym
  • Spa
  • 24/7 front desk

Explore the area

Map
Chersonissos, Heraklion, Hersonissos, Crete Island, 70014
  • Star Beach Water Park
    ‪5 min walk‬
  • Lychnostatis
    ‪6 min walk‬
  • Sarakino
    ‪3 min drive‬
  • Heraklion (HER-Nikos Kazantzakis)
    ‪19 min drive‬

Room options

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double or Twin Room, Partial Sea View

Standard Double or Twin Room, Partial Sea View

Standard Double or Twin Room, Partial Sea View

  • 25 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Garden View

Junior Suite, Garden View

Junior Suite, Garden View

  • 32 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room Single Use, Garden View

Standard Double Room Single Use, Garden View

Standard Double Room Single Use, Garden View

  • 25 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Villa, Private Pool

Villa, Private Pool

Villa, Private Pool

  • 55 sq m
  • Partial sea view
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

About this property

Mediterraneo Hotel - All Inclusive

All-inclusive property with 2 outdoor pools and a full-service spa
This property features 2 outdoor pools, a full-service spa, and free water park access. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a restaurant, 2 poolside bars, and a fitness center are onsite.
Mediterraneo Hotel - All Inclusive offers 305 air-conditioned accommodations with hair dryers and complimentary toiletries. 32-inch LED televisions come with satellite channels.

Bathrooms include showers. This Hersonissos property provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Housekeeping is provided daily.

An outdoor tennis court and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Aegeo spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

During your stay at Mediterraneo Hotel - All Inclusive, you're just a quick walk from Star Beach Water Park. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy a bite to eat at MEDITERRANEO MAIN RESTAUR, a buffet restaurant with ocean views
  • WiFi for a fee
  • Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
  • Indulge with body treatments, facials, or Swedish massages at aegeo spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes an outdoor tennis court, a gym, and a sauna
  • 5 minutes by foot from Star Beach Water Park and a 4-minute drive from Stalis Beach
  • Airport and local-area shuttle service available for a fee
Mediterraneo Hotel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Mediterraneo Hotel - All Inclusive, you'll find a full-service spa, a complimentary water park, and 2 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Free breakfast is served. Public spaces have free WiFi.

A children's pool, a fitness center, and a sauna are also featured at the family-friendly Mediterraneo Hotel - All Inclusive. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Hersonissos property.

Guests are served free buffet breakfast.
MEDITERRANEO MAIN RESTAUR - Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch, and dinner.
OLIVE GARDEN SNACK BUFFET - This poolside buffet restaurant serves lunch and light fare. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included
Number or type of beverages limited at one or more venues

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Entertainment

Onsite entertainment and activities

Languages

English, French, German, Greek, Russian

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 2 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Free buffet breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • 2 poolside bars and 1 bar

Restaurants on site

  • MEDITERRANEO MAIN RESTAUR
  • OLIVE GARDEN SNACK BUFFET

Things to do

  • 2 outdoor pools
  • Arcade/games room
  • Beach volleyball
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Sauna
  • Table tennis
  • Tennis

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Children's pool
  • Free water park access
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Fridge
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Games
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Fridge

More

  • Phone
  • Safe (surcharge)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit for Spring Break: EUR 100.00 per week for guests staying between 01 April - 31 August
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: EUR 2 per night (rates may vary)
  • Airport shuttle fee: EUR 40.00 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • In-room safe fee: EUR 1.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 1039Κ014A0040100

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Mediterraneo Chersonissos
Mediterraneo Hotel Hersonissos
Mediterraneo Hotel All Inclusive Hersonissos
Mediterraneo Hersonissos
Mediterraneo Hotel Crete, Greece
Mediterraneo Hotel All Inclusive
Mediterraneo All Inclusive Hersonissos
Mediterraneo All Inclusive

Mediterraneo Hotel - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 15 out of 63 reviews
Rating 8 - Good. 27 out of 63 reviews
Rating 6 - Okay. 13 out of 63 reviews
Rating 4 - Poor. 6 out of 63 reviews
Rating 2 - Terrible. 2 out of 63 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Scott Edward Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Jun 2024

6/10 Okay

karen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very basic. We had to ask for a shower curtain, mattress toppers as the beds were so hard, extension lead as there are no sockets near beds in second room and a fan as the air conditioning didn’t work very well so the second bedroom was like a sweat box. Bathroom stank constantly of drains and toilet was stained terribly. I was shocked to find the soft drinks were not proper brands such as coke or Pepsi. These tasted awful as they were cheap own brands. Only local spirits wine and beer in all inclusive. You had to pay for cocktails which were around 9 euros. Staff were really miserable and rude at bars in particular and man on reception in the evenings was so rude. Restaurant is chaos at peak times as it’s not big enough for the amount of guests staying. Food was ok and was replenished well. Pools were good with plenty of sun beds however a lot of sun beds were broken. This is a very honest review. This is definitely a 4 star hotel. It’s only got its stars for having extra facilities such as a spa, gym which you have to pay extra for. I would rate this more like 2 or 3 star max. Luckily we just used our room as a base as it was pretty awful to stay in.
Stayed 10 nights in Jul 2024

10/10 Excellent

Milena

Stayed 7 nights in Jun 2024

4/10 Poor

Samuel

Stayed 5 nights in Jun 2024

6/10 Okay

donna Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The food was good But the drinks were very poor. Very disappointing for an all inclusive Worst I ever saw on resort
Stayed 10 nights in Apr 2024

6/10 Okay

LeRoy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Concrete bridge over the Pool Collapsed, Broke in half and fell into the Pool. It is luck no one was under it. Very scared of the bridge from he mail hotel up to the rooms behind.
Stayed 8 nights in Apr 2024

8/10 Good

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel with good friendly staff.
Stayed 4 nights in Apr 2024

8/10 Good

Caroline

Stayed 3 nights in Jun 2023

8/10 Good

Monika

Stayed 7 nights in May 2023

8/10 Good

Catissa

Stayed 7 nights in May 2023

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2022

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We liked it and would stay again.
As a family we really enjoyed our stay here and would certainly go back there. The food was a good variety and plentiful, the hotel staff were were all friendly and helpful, the room we had was a four bed with the main bedroom having air con (the other room was a bit stuffy but the weather was very hot and the hotel itself is in a pretty good location with Hersonisos a 10/15 minute walk if you turn left, with shops bars and clubs. Turn right out of the hotel and it's a five minute taxi ride ( 8 euros) in to Stalida where there are mainly shops and family friendly bars, shops and very good restaurants. Our only gripes were the all inclusive alcohol which was fairly limited as we've stayed at similar hotels and they have a bit more to offer and the edge of the pool was quite slippy. But all in all it's a good place to stay. We like to mix it up a bit with a few nights in the hotel bar and restaurant and eating and drinking out and about which can be as cheap or expensive as you make it with a bit of research on google. Heraklion ( one of the main large towns) is worth a visit. It's half an hour on the bus and cost us €12.4 one way for a family of 4.
Stayed 12 nights in Jul 2022

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with great staff
Stayed 11 nights in Jul 2022

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall we where happy with the Hotel. The food was good and the staff where very nice. The pool was clean. The only issue we had was with the bar in the evenings. They often had only one barman on and where reluctant to serve more than one drink at a time. I would recommend the hotel though.
Stayed 10 nights in Jul 2022

4/10 Poor

Gilad

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This is very disappointed place. Nothing like the descriptions in your website
Stayed 3 nights in Jun 2022

8/10 Good

Kirsty

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here! We had a guest who was lactose intolerant and another who was gluten intolerant and the kitchen were very helpful with ensuring we got good food, and bought in gluten free bread and pasta for us. Amenities were great, and a brilliant karaoke etc in the evening run by the animation team! The reception and bar staff were absolutely fantastic. We really enjoyed our stay.
Stayed 6 nights in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
I had never booked an all inclusive stay. It was great. This hotel served 3 hot meals, buffet style, per day. They had many items to choose from, some Greek dishes, some German items, and some British. They had white wine, red wine, and beer on-tap. Certain long drinks were also included. There were 2 separate and large, beautiful pools. There was a cafe (included) located near one of the pools. The hotel was located right across the street. There is a main highway to cross but there was a tunnel, that ran under the highway, which you used to get to the beach. Every night there was a D.J. that played music and they would play music-themed games. This hotel is very children friendly. It could get very noisy and the children seemed to not have much parental supervision. There was a gym and a spa, they have a small store on the premises. The entire resort was well contained. We booked a villa which was roomy for 4 people. It had a large bedroom and a nice sized living room. The bathroom was modern, simple and clean. We had the second floor of a 2-floor villa. It had it's own entrance, a balcony/lanai with sliding glass door, and a beautiful view of the water. Each villa has a personal pool. The maids were friendly and our room was tidied daily. The area is nice with lots of archeological sites around, great convenience stores and a nice town center. It was a 20 min ride to/from the airport. I would book again.
Stayed 9 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
the pool and room photos on the website is not from this hotel significant amount of crockery was chipped hotel is osme distance from town and the sea
Stayed 7 nights in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
One to avoid
This sounded like a reasonable place from the reviews however our experience was awful. Firstly all the pools are salt water which wasn't mentioned in the description. There is a constant stench of sewage around the resort. Guests leave towels on the sunbeds overnight to reserve them and staff ignore this. The beach volleyball court was covered in cat faeces. The food was very disappointing with no real distinction between lunch and dinner offerings and wasn't at all aimed to appeal to children. Odd choices of main courses such as rabbit and beef liver were provided and we struggled to find anything apart from pasta and salad to give the children. Drinks are poor quality especially the beer and wine. No drinks were available between 09:30 and 11:00 which we found odd. The reception staff did nothing to resolve a problem which we reported twice concerning our bathroom (emptying the bath would flood the bathroom as water came up through a drain in the floor). Our family room was well presented and the beds were comfortable. The air-con was inadequate and we had to ask for a fan. The room was made up each day but on two occasions maids let themselves into the room whilst we were there without sufficient warning, so don't expect any privacy! This hotel is far from the 4 star standard it claims to be and overall was a real disappointment.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel very close to beach nice location
Relaxing holiday, super friendly locals, lots of tourist destinations, easily accessible, nice beach.. Plenty of culture..lots of facilities in and out of hotel.. Nice hotel and very helpful and friendly staff made it a very pleasurable and enjoyable experience

10/10 Excellent

Marta, l

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent food and very nice staff!
Excellent food and very nice staff. Beach is 5 min walk from the hotel.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Jul 2024

8/10 Good

Risto

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

etienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil parfait,personnel très agréable, nourriture variée. Rien à redire. Juste bravo et merci
Stayed 6 nights in Jun 2024

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