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Cactus Beach Hotel

4.0 star property

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Photo gallery for Cactus Beach Hotel

Seasonal outdoor pool, pool umbrellas, pool loungers
Exterior
Property amenity
Beach nearby, beach volleyball, beach bar
Annex Double Room

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • All-inclusive
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Spa

Explore the area

Map
Agios Ioannis Street, Stalis, Hersonissos, Crete Island, 700 07
  • Stalis Beach
    ‪6 min walk‬
  • Palace of Malia
    ‪4 min drive‬
  • Malia Beach
    ‪9 min drive‬
  • Heraklion (HER-Nikos Kazantzakis)
    ‪26 min drive‬

Room options

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Double Room

Double Room

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom | View from room

Family Room, 1 Bedroom

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Annex Double Room

Annex Double Room

Annex Double Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About this property

Cactus Beach Hotel

Beach hotel with seasonal outdoor pool, near Stalis Beach
Catch some rays at the nearby beach or spend the day relaxing at Cactus Beach Hotel's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Cactus Beach Hotel offers 380 accommodations with safes and hair dryers. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries.

This Hersonissos hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the hotel. A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy.
With your stay at Cactus Beach Hotel, you're connected to the convention center and just a quick walk from Stalis Beach. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Drinking and dining options include 3 restaurants, a coffee shop, a beach bar, and 3 poolside bars
  • Splash around at the waterslide or swim in the seasonal outdoor pool
  • Treat yourself to thalassotherapy, hydrotherapy, or facials at the spa
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • Just a 1-minute drive from Stalis Beach and 5 minutes from Star Beach Water Park
  • Airport shuttle service available for a fee
Cactus Beach Hotel is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Cactus Beach Hotel offers its guests a full-service spa, an outdoor tennis court, and a waterslide. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 3 poolside bars, a beach bar, and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A children's pool, a seasonal outdoor pool, and a health club are also featured at the family-friendly Cactus Beach Hotel. You'll have access to the indoor pool and health club at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 4-star Hersonissos hotel.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Onsite venue - This restaurant serves lunch and dinner.
Trattoria Romantica - This restaurant specializes in Italian cuisine and serves dinner only.
Tavern Paradise - This beach seafood restaurant specializes in Greek cuisine and serves dinner only.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Free off-site parking
  • Street parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 3 restaurants and 1 coffee shop/cafe
  • 3 poolside bars, 1 beach bar and 1 bar

Restaurants on site

  • Trattoria Romantica
  • Tavern Paradise

Things to do

  • 24-hour fitness centre
  • Access to nearby health club
  • Access to nearby indoor pool
  • Arcade/games room
  • Beach volleyball
  • Bike rentals
  • Children's pool
  • Full-service spa
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Access to nearby indoor pool
  • Arcade/games room
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Corner/local shop
  • Laundry facilities
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - sports
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels

Food and drink

  • Electric kettle

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed during November, December, January, February, and March.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 2:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Room layout and furnishings may differ from the photos shown.
Property Registration Number 1039Κ014A0025900

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cactus Beach All Inclusive Hotel Hersonissos
Cactus Beach Hersonissos
Cactus Beach Hotel
Cactus Beach Hotel Hersonissos

Cactus Beach Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 17 reviews
Rating 8 - Good. 5 out of 17 reviews
Rating 6 - Okay. 3 out of 17 reviews
Rating 4 - Poor. 3 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

8.0/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

ATHANASIA

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Good central location but service was poor. Cleaners walked into our room in the morning without even knocking while we were still in bed. Food was below average
Stayed 3 nights in Sep 2023

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property; clean and comfortable. Kind staff and very good amenities.
Stayed 7 nights in May 2022

10/10 Excellent

Damijan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best family friendly hotel in Kreta
This was our fourth family vacation in Cactus beach hotel. Every year is better and better, three years ago they opened water park, this they totally renovated restaurant... Eco friendly, Impeccable cleanliness, warm and helpful staff - we feels like home. :)
First time with own car in Kreta (total journey was 5059,9km in 13 days)
Electric silent scooters
Local food
Upgraded USB socket
Stayed 7 nights in Oct 2021

4/10 Poor

Pam and Chris, Mid West

Liked: Property conditions & facilities
Disliked: Staff & service
Not a four star as advertised.
Majority of the staff most certainly favored the German speaking guests. Our "please and thankyou" comments illicitated scowling and ill tempered gestures from some female staff members, especially in the small pool coffee serving area. Overall, a pleasant well laid out hotel, but marred by overbooking room and rather childness behaviour from some staff.

4/10 Poor

Natalia, Moscow, Russia

Liked: Room comfort
Disliked: Staff & service
Disappointment
Food is nice. Animation is in German only, not even bilingual. Towels are changed every three days.

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024

8/10 Good

Claudia Patricia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Das All Inklusiv Angebot nicht wirklich genutzt, da es so viele gute Restaurants rundherum hat. Hätte mir gewünscht nur mit Frühstück buchen zu können. Das Buffet sagte mir nicht so zu, Getränke waren vorallem sehr Süss aber keine Markenprodukte oder gute Cocktails. Finde es schade, dass bei allinklusiv oft nur billigprodukte verwendet werden. Die Zimmer waren sehr schön und die Lage vom Hotel ist auch super. Ebenfalls die Anlage von aussen ist sehr hübsch. Super fand ich, dass wir beim Checkin mitten in der Nacht ein Sandwich bekamen.
Stayed 7 nights in Jul 2023

8/10 Good

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel - located in the middle of Stalida. We stayed in the new wing i think - with very nice quality and good sized rooms. Seemed newly renovated. The all-inclusive package was very good. Food was above average of other all-inclusive places we have tried. Free gated parking on the grounds. Pros: Very good food. Enjoyed the hotels 2 a la carte restaurants that was included, for 1 night each, as well. Nice surroundings - hotel grounds is nice and well maintained. Easy access to the beach and the small city with a lot of nice restaurants and bars as well. Good service in general both from maintenance, waiters and frontdesk. Cons: Very little actually. We would wish for a heated pool - as it was so cold we barely used it for the week. (in start october) We could wish for something else than papercups for wine and beer to enjoy it more. And maybe some more sun-loungers by the pool as the amount of people and chairs didnt really seem to match up. But its really a recommendable hotel - especially with the price in mind. It was way better than expected - and would definitely come back
Stayed 7 nights in Oct 2021

10/10 Excellent

Verified traveller

Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Aug 2019

10/10 Excellent

Elke, Dormagen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Hotel-tolle Lage- super Service
Sehr schönes Hotel am Strand, gute Anbindung- schöner Strand- gute Einkaufsmöglichkeiten
Stayed 10 nights in Aug 2018

6/10 Okay

Luca&Paola, Torino

Creta - Mare

8/10 Good

Daniel et Katia, Toulouse

Liked: Cleanliness, staff & service, property conditions & facilities
Complexe hôtelier où on passe un agréable séjour

6/10 Okay

Paolo, Milano

Disliked: Property conditions & facilities, room comfort
Hotel mare Stalis - Creta
Camera molto piccola per un hotel che vanta **** . Assurdo il costo di 10 euro giorno per la wifi. Spiaggia hotel a pagamento , nonostante l' hotel si venda come " ALL INCLUSIVE"

4/10 Poor

Greger

Disliked: Staff & service, property conditions & facilities, room comfort
Inget hotell vi kommer tillbaka till!
Vi checkade in från ett annat hotell endast en natt. Ett mycket enkelt hotell som inte gör mig glad. Enkla rum, känns som att tiden stått stilla. Små hårda sängar. Lite vandrarhems känsla över hela stället. Inget hotell som jag skulle rekommendera för ett par. Säkert bra om man vill ha ett enkelt, billigt och mycket folk och barn runt sig hela tiden. Lägg till några kronor och ta in på Cactus systerhotell som ligger 100 meter bort. En helt annan upplevelse. Dock måste jag säga att vi uppskattade personalen som var trevliga förutom de två männen som tog emot vid check in. Dom hade inte går på någon kurs hur man bemöter kunder. Arrogant och okunnig är inget bra om man skall ha kundkontakt.

8/10 Good

Matthias, Amberg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gerne wieder
Die Hotelanlage ist war recht groß, aber dennoch nicht unübersichtlich. Es gibt insgesamt 4 Pools. Das Zimmer war sehr geräumig, sauber, ruhig und gut erreichbar. Das Essen war hervorragend. Es gab überwiend internationale Gerichte, aber auch sehr viele griechische Spezialitäten, so dass es sich eigentlich erübrigt hat auswärts essen zu gehen. HP langt übrigens bei weitem aus.

8/10 Good

Aurelie, Haute Savoie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon rapport qualité prix !
Nous avons passé un très bon séjour en formule all inclusive. Un peu déçus par les paysages de Crète ; heureusement, le cadre de l'hôtel était très agréable. Buffet varié, plutôt sympa les invitations à la taverne et au restaurant italien pour changer d'ambiance. Personnel très serviable dans l'ensemble, moins à la réception.... Clientèle en grande majorité germanophone, animations en allemand/anglais ; vous ne parlerez pas francais pendant une semaine...