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Family Room Inland View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Suite Private Pool Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Suite Swim Up Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double Room Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double Room Swim up Inland View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Atlantica Caldera Palace - All Inclusive. During your stay, you'll be close to Star Beach Water Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 7 restaurants, a coffee shop, 3 poolside bars and 7 bars/lounges
  • Splash around at the waterslide or swim in the 4 outdoor pools
  • Indulge with body treatments, body wraps or facials at the spa
  • Services include a children's club, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and basketball
  • 7 minutes by car from Star Beach Water Park and 5 minutes from Ekklisia Agios Konstantinos

Atlantica Caldera Palace - All Inclusive ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Atlantica Caldera Palace - All Inclusive

Everyone (1) Couples (1)
5 out of 5
Der Aufenthalt hat uns sehr gut gefallen. Sehr positiv ist uns das Personal aufgefallen. Äusserst freundlich und immer hilftsbereit! Die Unterkuft hat so ihre kleine Macken. Mal eine Fliesse defekt im Pool oder eine Poolleiter schief. Das Zimmer war riesig. Wir hatten ein Zimmer mit Swimup Pool Inland view (mit 3 weiteren Zimmern geteillt). Das Zimmer hatte ein riesen Bett und einen weiteren Raum mit 2 Schlafsofa. Vor dem Zimmer hatten wir einen eigenen Sitzplatz mit Tisch und Stühlen sowie 3 Liegen und separaten Pooleinstieg. Der Pool war eher kühl und mit Salzwasser gefüllt. Für die 4 Zimmer ist der Pool sehr gross dimensioniert mit ca. 6x15m! Leider war unser Zimmer nahe der Hotelanlieferung was durchaus höhrbar war, zumteil auch frühmorgens! Es gibt ein Hauptrestaurant mit Büffet wo man immer essen kann. Die Besuche in den den Resraurant sind A la carte. Die Besuche in den a la carte sind je nach Dauer des Aufenthalts beschränkt und müssen vorgängig reserviert werden. Uns hat das Buffet mit versch. Themenabenden ausgereicht. Es gibt Bereiche nur für Erwachsene, 2 Pool und Essenbreich im Hauptrest. Ebenso ein separates Frühstück nur für Erwachsene. Der Sandstrand ist schön aber mit Steinen gespickt. Wir würden dort wieder Ferien machen! Der Transfer mit dem Sammelbus (Danos) war aber sehr schlecht. Unbedingt Privattransfer oder Taxi nehmen.

Posted by on 5 Sep 2024

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Comment from Hotel Management

23 Sep 2024 by Stavros Orfanoudakis General Manager

Dear Andreas,Thank you for sharing your detailed feedback. We are thrilled to hear that you had such a positive experience with our staff and found them to be exceptionally friendly and helpful. We look forward to welcoming you back on your next holiday.

5 out of 5

Posted by on 15 Aug 2024

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Comment from Hotel Management

19 Aug 2024 by Stavros Orfanoudakis General Manager

Dear Daliborka,Thank you so much for taking the time to rate us. We hope to have you back with us soon!

About the Atlantica Caldera Palace - All Inclusive

Location ANALIPSI, Hersonissos, 70014

Renovations + Closures

The property is closed between 1 November and 30 March.

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet meals, snacks and beverages included

Activities and facilities/equipment
Land activities

  • Fitness facilities
  • Football
  • Tennis
  • Volleyball
  • Tennis racquets
  • Children's club

Lessons/classes/games
  • Aerobics
  • Pilates
  • Water fitness
  • Yoga

Entertainment

  • On-site entertainment and activities
  • On-site live performances

Not included

  • Surcharge for room service
  • Spa/beauty facilities and services

  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Buffet-style meals included
  • Onsite entertainment and activities included
  • Service charge included
  • Additional service charge accepted
  • Kids club included
  • Fitness facilities included
  • All meals included
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Football (football) included
  • All available drinks included
  • Spa/beauty facilities and services not included
  • Surcharge for room service
  • Onsite live performances included
  • Tennis rackets included

Property Features

Atlantica Caldera Palace - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Atlantica Caldera Palace - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, an outdoor tennis court, and a waterslide. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 7 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces. A business centre and 3 meeting rooms are available. A children's pool, a fitness centre, and a terrace are also featured at the luxury Atlantica Caldera Palace - All Inclusive. Free self parking is available. Smoking is allowed in designated areas at this 5-star Hersonissos property.

  • 411 guestrooms or units
  • 7 dining venues
  • 3 bars by the pool
  • 7 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 4
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Atlantica Caldera Palace - All Inclusive offers 411 air-conditioned accommodations with free minibar items and a safe. Rooms open to furnished balconies. 43-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath, dressing gowns, slippers and complimentary toiletries. This Hersonissos property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony (furnished)
  • Deep-soaking bath
  • Stocked minibar (free)
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Electric kettle
  • Bath or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.

Main Restaurant – This buffet restaurant serves breakfast, lunch and dinner.

Basilico Italian – This restaurant specialises in Italian cuisine. Reservations are required. Open selected days.

Five Flavor Thai – This restaurant specialises in Thai cuisine. Reservations are required. Open selected days.

Tex Mex Mexican – This restaurant specialises in Tex-Mex cuisine. Reservations are required. Open selected days.

Oregano Greek Tavern – This restaurant specialises in Greek cuisine. Reservations are required. Open selected days.

Room service (during limited hours) is available.

Nearby Activities

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Playground on site
  • Fitness classes on site
  • Basketball on site
  • Volleyball on site
  • Archery on site
  • Windsurfing nearby
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Deep tissue massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 4
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property does not follow regional sanitisation guidelines
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Atlantica Caldera Palace All Inclusive All-inclusive property
  • Atlantica Caldera Palace All Inclusive Hersonissos
  • Atlantica Caldera Palace All Inclusive
  • All-inclusive property Atlantica Caldera Palace - All Inclusive
  • Atlantica Caldera Palace - All Inclusive Hersonissos
  • Atlantica Caldera Inclusive
  • Atlantica Caldera Palace All Inclusive
  • Atlantica Caldera Palace - All Inclusive Hersonissos
  • Atlantica Caldera Palace - All Inclusive All-inclusive property

You should know

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Travelife
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