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4.3 out of 5

"George is excellent at what he does and that’s to give customers a remarkable experience of Crete. This hotel is beautiful but also impeccable thanks ... " More

By a verified traveller on Sun 21 Aug 2022

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Double Room, Sea View (Penthouse Main Building)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room, Sea View (4 bedded Main Building)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Bungalow, Private Pool, Sea Facing

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Double Room, Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, Annex Building

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Arina Beach Resort. During your stay, you'll be close to Watercity Waterpark. Features include free breakfast, free WiFi in public areas and free self-parking.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at Ariadne, one of the property's 2 restaurants and 3 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the seasonal outdoor pool
  • Services include a lifeguard on-site, dry cleaning/laundry and a porter
  • On-site recreation includes 2 outdoor tennis courts, a gym and volleyball
  • 10 minutes by car from Heraklion Port and 12 minutes from Palace of Knossos

Arina Beach Resort ratings based on 16 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Arina Beach Resort

Everyone (9) Couples (1) Family (3)
5 out of 5
George is excellent at what he does and that’s to give customers a remarkable experience of Crete. This hotel is beautiful but also impeccable thanks to its staff. Very well done !

Posted by on 21 Aug 2022

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Comment from Hotel Management

22 Aug 2022 by Ariadni Chnara

Thank you very much for taking your time to share your thoughts and experience on this site following your recent stay with us.We were delighted to read that you had a memorable experience in our resort. We are always dedicated to provide quality facilities and amenities which will surely make each stay comfortable, relaxing and convenient.

5 out of 5
Brilliant food at buffet. Chef and concierge staff very attentive. Waiting and bar staff could have been more enthusiastic... felt a little like they didn’t want to be there! Brilliant pool and activities. A little playground or slide for the kids would be great, but then it was also nice that the Kids stuff was low key or there would have been more of them running around! Room was lovely, great view and the maids were very friendly and did an excellent job! Overall a brilliant stay and I would go back again!

Posted by on 7 Sep 2019

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Comment from Hotel Management

11 Sep 2019 by Ariadni Chnara

Thank you for posting your feedback following your recent stay at the resort. We are pleased to read that your overall experience at the Arina Beach Hotel was to your satisfaction. Our beautiful location and stunning sea views are elements of the resort that we are extremely proud of and it is always a pleasure to read positive comments regarding these. We look forward in having the pleasure of welcoming you back in the near future.

5 out of 5
On the beach. Lovely pool. Extremely clean & well maintained. Amazing food layout. Smiling & helpful staff.

Posted by on 15 Aug 2019

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Comment from Hotel Management

16 Aug 2019 by Ariadni Chnara

Thank you for taking the time to write such a wonderful review on this website. We are delighted to read that you enjoyed your stay with us. We really very happy to read that your had a memorable holiday experience & we take pride in being able to create the perfect holiday for our guests. We look forward to welcoming you back to the Arina Beach for a future stay.

5 out of 5
Sehr gut Essen hervoragent

Posted by on 14 Oct 2023

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Comment from Hotel Management

17 Oct 2023 by Arina Beach Resort

Dear Guest,Thank you for taking the time to share your comments on this site following your recent visit at the Arina Beach.Once again thank you for your feedback and we look forward to having the pleasure of welcoming you back in the near future.

5 out of 5

Posted by on 14 Oct 2023

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Comment from Hotel Management

4 Nov 2023 by Arina Beach Resort

Dear Guest,Thank you for your review that you have posted on this website. We are delighted that you enjoyed your stay with us and we are looking forward to welcoming you back to the Arina Beach Hotel in the near future.

4 out of 5

Posted by on 24 Jun 2023

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Comment from Hotel Management

30 Jan 2024 by Arina Beach Resort

Thank you for taking the time to write a review on this website. We are delighted to read that you enjoyed your stay with us.We look forward to welcoming you back to the Arina Beach for a future stay.

4 out of 5

Posted by on 18 May 2023

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Comment from Hotel Management

20 May 2023 by Arina Beach Resort

Thank you for choosing the Arina Beach and for sparing the time to share this review on this site. Your feedback will of course be shared with our team . We very much look forward to welcoming you back to the resort in the near future

4 out of 5
Service was very good. Foods were better than average all inclusive. Facilities were good as renovated but little problems with maintenance. Shower handle adjusting temp and flow dropped and didn’t stay on place. Room lock tongue was not lubricated as got stuck many times so that room didn’t lock when closing door. Elevator inner door didn’t open many times when ordering to ground floor. Also was strange how only one hanger in bathroom so needed to put towels drying all over the room

Posted by on 9 May 2022

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Comment from Hotel Management

9 May 2022 by Ariadni Chnara

Thank you very much for taking your time to share your thoughts and experience on this site following your recent stay with us. Your feedback is invaluable to us and helps us to enhance the experience thus rest assured that the comment raised has been addressed to the departments of heads for further consideration. Once again thank you for your feedback and we look forward to having the pleasure of welcoming you back in the near future.

3 out of 5

Posted by on 22 Sep 2019

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Comment from Hotel Management

2 Oct 2019 by Ariadni Chnara

Thank you very much for taking your time to post your comments on this site following your recent stay with us. Your feedback is valuable to us and helps us to enhance the holiday experience. We look forward to having the pleasure of welcoming you back in the near future.

4 out of 5

Posted by on 5 Aug 2019

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Comment from Hotel Management

6 Aug 2019 by Ariadni Chnara

Thank you very much for taking your time to post your feedback on this site following your recent stay with us. Your feedback is valuable to us and helps us to enhance the holiday experience. We look forward to having the pleasure of welcoming you back in the near future.

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 4 November to 14 March:

  • Bar/Lounge
  • Beach
  • Dining venue
  • Fitness facilities
  • Laundry facilities
  • Parking area
  • Swimming pool
  • Tennis courts
  • Water park

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • Buffet meals, snacks and select beverages included

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Land activities

  • Fitness facilities
  • Tennis

Lessons/classes/games
  • Aerobics

Entertainment

  • On-site entertainment and activities
  • On-site live performances

Not included

  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Room service
  • Childcare
  • Spa/beauty facilities and services
  • Gratuities

  • Aerobics classes/lessons included
  • Buffet-style meals included
  • Onsite entertainment and activities included
  • Local non-alcoholic drinks and soft drinks included
  • Surcharge for premium or imported non-alcoholic drinks
  • Service charge not included
  • Fitness facilities included
  • Tennis included
  • Childcare not included
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic drinks
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Spa/beauty facilities and services not included
  • All on-site activities, and facilities and equipment included
  • Onsite live performances included
  • Room service not included

Property Features

Arina Beach Resort is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. After a day at the beach, enjoy amenities at Arina Beach Resort such as a complimentary water park, a seasonal outdoor pool and a children's pool. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a fitness centre and a garden. Free self parking is available. A complete renovation of Arina Beach Resort was completed in November 2020. Smoking is allowed in designated areas at this Hersonissos property.

  • 295 guestrooms or units
  • 5 levels
  • 4 buildings
  • 2 dining venues
  • 3 bars or lounges
  • Built in 1979
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Free water park access
  • Children's pool
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Arina Beach Resort offers 295 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a shower and hairdryers. This Hersonissos property provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony or patio (furnished)
  • Pillowtop beds
  • LCD television
  • Electric kettle
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM. The property hosts a free manager's reception daily.

Ariadne – This buffet restaurant specialises in international cuisine and serves lunch and dinner. A children's menu is available.

White Sand Beach House – This beachfront bar specialises in Greek cuisine and only serves lunch. Guests can enjoy drinks at the bar. Open daily.

Minos a la carte – This restaurant specialises in Greek cuisine and only serves dinner. Open selected days.

Daedalus – This bar is located on the beach. Open daily.

Ikaros – This bar is located on the beach. Open daily.

Nearby Activities

2 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Beach volleyball on site
  • Archery on site

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials, body scrubs, body treatments and manicures and pedicures.

  • Number of treatment rooms 1
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property comprises the main hotel building and an annex building. The annex building is located 230 feet (70 meters) from the main building. Parking and breakfast is available at the main building.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Health First (Greece)
  • Onsite COVID-19 testing (PCR) is available
  • Onsite COVID-19 testing (Antigen) is available
  • Carbon monoxide detector
  • No lifts
  • Property registry number - 1039K014A0019200
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours
  • Minimum age for COVID-19 test requirement: 12
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aquis Arina Sand Chersonissos
  • Aquis Arina Sand Hotel Chersonissos
  • Arina Sand Resort All Inclusive Gouves
  • Hotel Aquis Arina Sand
  • Aquis Arina Sand Hotel Gouves
  • Arina Beach Resort All Inclusive Gouves
  • Aquis Arina Sand Gouves
  • Aquis Arina Sand
  • Arina Sand Gouves
  • Arina Sand
  • Arina Sand Hotel All Inclusive Gouves
  • Arina Beach Gouves
  • Arina Beach Hotel All Inclusive Gouves
  • Arina Beach Hotel Bungalows All Inclusive Gouves
  • Arina Beach Hotel Bungalows All Inclusive
  • Arina Beach Bungalows All Inclusive Gouves
  • Arina Beach Bungalows All Inclusive
  • Arina Sand Hotel
  • Arina Beach Hotel All Inclusive
  • Arina Beach Resort All Inclusive
  • Arina Sand Hotel All Inclusive
  • Aquis Arina Sand Hotel
  • Arina Sand Resort All Inclusive
  • Arina Hotel All Inclusive
  • Arina Beach Resort All Inclusive Gouves
  • Arina Beach All Inclusive Gouves
  • All-inclusive property Arina Beach Resort - All Inclusive Gouves
  • Gouves Arina Beach Resort - All Inclusive All-inclusive property
  • All-inclusive property Arina Beach Resort - All Inclusive
  • Arina Beach Resort - All Inclusive Gouves
  • Arina Sand Hotel All Inclusive
  • Arina Beach Resort All Inclusive
  • Arina Beach Hotel Bungalows All Inclusive
  • Arina Beach Hotel All Inclusive
  • Arina Sand Resort All Inclusive
  • Arina Beach All Inclusive
  • Arina Sand Hotel
  • Aquis Arina Sand Hotel
  • Arina All Inclusive Gouves

You should know

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 9:00 AM to 6:00 PM

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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