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4.3 out of 5

"The setting is beautiful with a long, sand beach and many pools. The long chairs were comfy and clean. Internet is only in the lobby area, a surpris ... " More

By a verified traveller on Sun 30 Oct 2016

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Comfort Double or Twin Room, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Comfort Double or Twin Room, Beachfront

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Family Open Plan, Garden View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Premium Family 2 Rooms, Garden View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Premium Family 2 Rooms, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Luxury Superior Room, Garden View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

During your stay at Alexander Beach Hotel & Village Resort, you'll be within walking distance of Stalis Beach. Free breakfast, free WiFi in public areas and free self-parking are available.

  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Free self-parking
  • Enjoy local and international cuisine and ocean views while dining at Alexandros
  • Take a swim in the indoor and seasonal outdoor pools
  • Treat yourself to Swedish massages, reflexology or body scrubs at the spa
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes a private beach, 2 outdoor tennis courts and a gym
  • Just a 1-minute drive from Stalis Beach and 6 minutes from Star Beach Water Park

Alexander Beach Hotel & Village Resort ratings based on 30 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Alexander Beach Hotel & Village Resort

Everyone (18) Couples (5) Family (3) Friends (1)
4 out of 5

Vast rooms in a spacious yard

Cons: Lighting in the larger dining room. Providing a concierge knowledgeable about the area or printed maps and not just tour salespeople.
Location: 30 min walk to Malia with a true old quarter and restaurants. Taxi to Malia Palace. The port has an excellent restaurant. 50 min bus to Herlicon.
The setting is beautiful with a long, sand beach and many pools. The long chairs were comfy and clean. Internet is only in the lobby area, a surprise, but not such a bad one. Our 1/2 board became boring very fast with a correct, but unchanging buffet. There was no fresh fish and little meat. Vegetables were excellent. The larger dining room was unpleasantly lit like an operating room. There is a mystery about why the taxi to HER, called by the hotel, cost more than the ride from HER. Best to reserve one the day before on the street. This is tourist land, a quality one.

Posted by , from Switzerland on 30 Oct 2016

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5 out of 5
.

Posted by on 27 Oct 2023

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5 out of 5
Perfekt!

Posted by on 23 Sep 2023

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4 out of 5
the hotel was very clean and the staff was friendly. the selection at the buffet for dinner was simple but good. they made a mistake with our reservation and so we didn‘t have a room the first night but they organized one in another hotel near by. they offered us dinner everyday for free as an excuse for that.

Posted by on 15 Aug 2023

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4 out of 5
Einziger Kritikpunkt war der eher chaotische Ablauf und die Bedienung im Hotelrestaurant

Posted by on 17 Oct 2021

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Comment from Hotel Management

17 Oct 2021 by A.B Guest relations office

Dear Mr. Reto, Thank you very much for your excellent review regarding your recent stay in our Resort. We are really sorry to hear that you were not fully satisfied with the services of our restaurant, however, we kindly wish to mention that, your comments will be forwarded to the Hotel's management and we will take them under serious consideration. We wish you all the best and we remain always at your disposal with,

5 out of 5

Posted by on 25 Sep 2019

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Comment from Hotel Management

27 Oct 2019 by Reservations Team

Dear Guests, Thank you for the time took to give us your excellent score for our hotel. Looking forward to welcoming you in the near future!

3 out of 5
Familie mit Kleinkind 3 Jahre, Family-Room mit sep. Schlafzimmer, Halbpension, Mitte Sep. 19, Vollmond. Positives: saubere, sichere gepflegte Gegend, viele Liegen, freundliches Personal (nur Mini Club, Zimmermädchen, Beach bar, Taverne) dreisprachiges Personal. Ausbaubar: 1. Buffet: verwendete Rohware sicher von guter Qualität / Hygiene ok (keine Probleme danach); Zubereitung der Speisen ist meiner Meinung nach leidenschaftslos; Lust auf Essen kommt nachhaltig sicherlich nicht hoch. Meeresfrüchte gab‘s nur an wenigen Tagen. Essen wiederholt sich wöchentlich. In der Taverne ist das Mittagessen hingegen gut. 2. Service Personal Hauptgebäude Morgenessen draussen zwischen 07:00-09:30 zuvorkommend. Nach 09:30 i.d.R stressig drauf; da zuwenig. 3. Eher 3-4 Stern mit 5 Stern DL. Allgemein: Mini Disco dauert nur 20 Minuten, da wenig Kinder (auch in Hochsaison < 20 Kinder). Das Animationsteam macht auch die Abendunterhaltung und ist sehr engagiert und kinderfreundlich. Mini Club war stets besetzt, jedoch wenig Kinder (3-4). Meer ist warm; ausser es regnet. Zu 50% unserer Reisezeit hing leider die rote Flagge (hohe Wellen). Strandabschnitt links vom Hotel gesehen ist flachabfallend, wenig Fels im Wasser; rechts felsig. ATM überall. Autovorleih vor der Hotel-Einfahrt ist preiswerter als die grossen Anbieter. Sehr viele Essensmöglichkeiten in der Umgebung ums Hotel. Kleiner Supermarkt mit Baby & Kleinkind Notwendigkeiten nah. Kellner hat immer Vortritt. Taxi D/E: onetimetaxi.gr

Posted by on 24 Sep 2019

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5 out of 5
Sehr schöne Anlage, sehr netters Personal, gutes essen. wir waren schon einige male dort und kommen immer gerne wieder

Posted by , from Schweiz on 9 Sep 2019

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Comment from Hotel Management

27 Oct 2019 by Reservations Team

Dear Mr. Calogero and Mrs. Evelin, Thank you very much for the time you took to share your expirience during your stay in our hotel. We are really happy to know that, our services meet your expectations and we are really looking forward to welcoming you at our hotel.

3 out of 5

Posted by on 2 Aug 2019

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4 out of 5
Personal - Lokation - Anlage - Zimmer Essen - Umgebung

Posted by on 5 Jul 2019

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About the Alexander Beach Hotel & Village Resort

Location Agiou Ioanni, Hersonissos, Crete Island 70007

Renovations + Closures

The property is closed during the winter season.

Property Features

Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Alexander Beach Hotel & Village Resort, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool and a seasonal outdoor pool. Free self parking is available. Smoking is allowed in designated areas at this 5-star Hersonissos hotel.

  • 366 guestrooms or units
  • 3 levels
  • 18 buildings
  • 2260 sq ft of conference space
  • 210 sq. m of conference space
  • Built in 1988
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • On private beach
  • Number of indoor pools - 1
  • Number of outdoor pools - 5
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free parking nearby

Transport

  • Parking: Free self parking

Room Amenities

Alexander Beach Hotel & Village Resort offers 366 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Rooms open to furnished balconies or patios. A pillow menu is available. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 32-inch LCD televisions come with satellite channels. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Private balcony or patio (furnished)
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Blackout curtains
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 11:00 AM.

Alexandros – This poolside restaurant specialises in local and international cuisine and serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting).

Meltemi – Overlooking the garden, this restaurant specialises in Greek cuisine and serves dinner and light fare. A children's menu is available. Open daily.

Taverna Kriti – This poolside restaurant specialises in Greek cuisine and only serves lunch. Open daily.

Mediterraneo Beach – This beachfront restaurant specialises in local and international cuisine and only serves lunch. Guests can enjoy drinks at the bar. Open daily.

Grill Restaurant – This beachfront restaurant specialises in barbecue and only serves dinner. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Nearby Activities

A private beach, 2 outdoor tennis courts and a health club are featured at the hotel. 5 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna, a fitness centre and a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Motor boating nearby
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Fishing nearby
  • Yoga classes/instruction on site
  • Horse riding nearby
  • Beach yoga on site
  • Personal motor watercraft nearby
  • Boat tours nearby
  • Fitness classes on site
  • Mountain climbing nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Sailing nearby
  • Water sports equipment
  • Scuba diving nearby
  • Water skiing nearby
  • Golfing nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Windsurfing nearby
  • Parasailing on site
  • Pilates classes on site
  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Surf lessons - nearby
  • Scooter/moped rentals nearby

Spa Services

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchairs available on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.

For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • Grey water recycling system
  • One child stays free
  • Service animals are allowed
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Health First (Greece)
  • No lifts
  • Property registry number - 1039K015A0195100
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Renewable energy source - solar
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • TOP CountryLine Alexander Beach Hotel & Village
  • TOP CountryLine Alexander Beach Hotel & Village Chersonissos
  • TOP CountryLine Alexander Beach Village
  • TOP CountryLine Alexander Beach Village Chersonissos
  • TOP CountryLine Alexander Beach Hotel Village Malia
  • TOP CountryLine Alexander Beach Hotel Village
  • TOP CountryLine Alexander Beach Village Malia
  • Alexander Beach Hotel Village Malia
  • Alexander Beach Hotel Village
  • Alexander Beach Village Malia
  • Alexander Beach Village
  • Alexander Beach Hotel & Village Malia Crete
  • Alexander Beach Resort Village
  • Alexander Beach Hotel And Village

You should know

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in November.
  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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