Aldemar Knossos Royal

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Dates

December 2024

January 2025

Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

All-inclusive

Pool

Breakfast included

Room service

Gym

Explore the area

Limenas, Hersonissos, Crete Island, 70014

Sarandaris Beach
3 min walk
Port of Hersonissos
4 min drive
Convention Centre Creta Maris
5 min drive
Heraklion (HER-Nikos Kazantzakis)
21 min drive

Room options

Double Bungalow Garden View

25 sq m
Sleeps 3
1 Twin Bed

Double Bungalow Sea View

19 sq m
Sea view
Sleeps 3
1 Double Bed

Family Room Sharing Pool

Sleeps 3
2 Double Beds

Premium Double Room, Beachfront

19 sq m
Beach view
Sleeps 3
1 Double Bed

Family Room Garden View

35 sq m
Sleeps 4
2 Double Beds

Double Bungalow Sharing Pool

Sleeps 3
1 Twin Bed

About this property

Luxury hotel on the beach, with 2 outdoor swimming pools

Catch some rays at the beach or spend the day relaxing at Aldemar Knossos Royal's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants.

Aldemar Knossos Royal offers 413 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies or patios. Plasma televisions come with satellite channels.

Bathrooms include bathtubs, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

7 outdoor tennis courts and 2 indoor tennis courts are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Royal Mare Thalasso. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam.

During your stay at Aldemar Knossos Royal, you're just a quick walk from Sarandaris Beach. Features include free breakfast, free WiFi in public areas, and free self parking.

Free buffet breakfast served daily
Free WiFi
Free self parking
Drinking and dining options include 5 restaurants, a coffee shop, a poolside bar, and 2 bars/lounges
Splash around at the waterslide or swim in the indoor and 2 outdoor pools
Treat yourself to body treatments, facials, or massages at Royal Mare Thalasso
Services include babysitting, a free kid's club, and dry cleaning/laundry
Onsite recreation includes 7 outdoor tennis courts, a gym, and mini golf
Just a 3-minute walk from Sarandaris Beach and a 4-minute drive from Port of Hersonissos
Free local-area shuttle service

Some rates at Aldemar Knossos Royal are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Aldemar Knossos Royal you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Hersonissos hotel.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.

Onsite venue - This restaurant serves breakfast and dinner.

Fontana Amorosa - Onsite fine-dining restaurant.

Artemis - Onsite restaurant.

Onsite venue #4 - This restaurant is located on the beach.

Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Aldemar Knossos Royal are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals, snacks, and select beverages included

Land activities

Access to golf course

Use of golf cart

Rental of golf equipment

Golf green fees

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Italian, Russian

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Free local area shuttle
Limo/town car service

Food and drink

Free buffet breakfast available daily 7:30 AM–10:30 AM
5 restaurants and 1 coffee shop/cafe
2 bars/lounges and 1 poolside bar
Room service available
Coffee/tea in a common area

Restaurants on site

Fontana Amorosa
Artemis
Manitari Bar

Things to do

2 indoor tennis courts
2 outdoor pools
7 outdoor tennis courts
Arcade/games room
Beach volleyball
Billiards/pool table
Children's pool
Evening entertainment
Fitness centre
Full-service spa
Indoor pool
Mini golf
Nightclub
Playground
Shopping
Table tennis
Tennis
Volleyball

Family friendly

2 outdoor pools
Arcade/games room
Babysitting (surcharge)
Children's pool
Free area shuttle
Free children's club
Free supervised childcare
Corner/local shop
Indoor pool
Laundry facilities
Mini golf
Playground
Fridge
Snack bar/deli
Soundproofed rooms
Water slide

Conveniences

Banquet hall
Lift
Free newspapers in reception
Gift shop/newsstand
Corner/local shop

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Tennis lessons
Tour/ticket assistance
Wedding services

Business services

Business centre
Conference centre
Meeting rooms

Outdoors

Beach loungers
Beach umbrellas
Beachfront location
Garden
Pool sunloungers
Pool umbrellas

Spa

Body treatments
Facials
Manicures and pedicures
Massages
Sauna
Turkish bath/hammam

Accessibility

Lift

At least 80% of lighting from LEDs
Beach towels
Comprehensive recycling policy
Designated smoking areas
Games
Local culture and ecosystem education
TV in lobby
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning
Bed sheets

Bathroom

Bath
Free toiletries
Hairdryer
Private bathroom
Towels

Entertainment

Plasma TV
Satellite channels

Food and drink

Electric kettle
Free bottled water
Fridge

Energy-saving switches
LED light bulbs
Phone
Safe
Slippers
Soundproofing
Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property uses solar energy

Front desk staff will greet guests on arrival.

Property Registration Number 1039K015A0172500

We should mention

Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Aldemar Knossos Royal Hotel Heraklion

Aldemar Knossos Royal Heraklion

Aldemar Knossos Royal Hotel Hersonissos

Aldemar Knossos Royal Hotel

Aldemar Knossos Royal Hersonissos

Aldemar Knossos Royal

Aldemar Knossos Royal Village Hotel Chersonisos

Aldemar Knossos Royal Village Hersonissos

Knossos Royal Village

Aldemar Knossos Royal Crete, Greece

Aldemar Knossos Royal Hotel

Aldemar Knossos Royal Hersonissos

Aldemar Knossos Royal Hotel Hersonissos

Aldemar Knossos Royal Reviews

8.6

Excellent

7.8/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

10/10

Eco-friendliness

10/10 Excellent

Robert

11 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 12 nights in May 2024

8/10 Good

Vanessa

15 Sept 2023

Liked: Cleanliness, staff & service

Stayed 2 nights in Sep 2023

10/10 Excellent

Michael Rubinstein

14 Jun 2023

Stayed 9 nights in Jun 2023

10/10 Excellent

Ohad

4 Sept 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second stay

We had a lovely stay. The main dining room and food call for improvement, other then that it’s a great resort

Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family

12 Aug 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Location-Amenities !!!! Superb Excellent breakfast !!!

Stayed 6 nights in Aug 2019

6/10 Okay

David, Calgary

31 May 2019

Disliked: Staff & service

The property is dated but relatively well maintained. The problem with this place is that one can get breakfast, or 3 meal plan but apparently there is an exclusive plan as well. What does this mean? It means that while you can preety much have any drink at breakfast (water (sparkling), any juice, coffee, hot chocolate etc) if you sign of for the 3 meal plan any form of drink for lunch or supper is charged to your room! Utterry ridlcuous and a scam. It is in fact against the law ot deny anyone a glass of water if they ask for one at any restaurant in Canada, but apparently not so in Greece. Furthermore, one is hounded by staff for our room number at every meal and then the pressure to purchase a drink. They even go so far as to put boards around the water, juice, coffee that they setup for breakfast so that you can't access those. We fell into this trap for teh frist meal and were gobsmacked y the fact that water is deemed to lie outside of the three meal subscription. And watch your bill! we were charged for drinks we did not take. I refused to pay, I asked the duty manager to show me the chits bearing my signature confirming that I had taken a drink (that the servers hounded one for) and of course he could not. Slimy behaviour, some of the servers are dishonest. I discussed this with numerous other customers and many intended to complain. Don;t get me wrong, if I wanted a beer or a glass of wine, I would expect to pay; water, juice, coffee on a 3 meal plan? No!

Stayed 4 nights in May 2019

4/10 Poor

Verified traveller

Travelled with family

12 May 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a 2 star resort not a five star as advertised

Stayed 14 nights in Apr 2019

8/10 Good

Joanna, London

9 Oct 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel with private beach

Lovely staff, comfy beds, dark rooms. We had a lovely time. It just needs a bit of a refresh.

Stayed 14 nights in Sep 2018

10/10 Excellent

Mohamed, Egypt

14 Aug 2018

Liked: Staff & service, property conditions & facilities, room comfort

Fantastic holiday destination, friendly staff, nice welcoming, and great food. As a beach resort, rooms come with ants/insects included, require spraying all the time.

Stayed 4 nights in Aug 2018

8/10 Good

Verified traveller

27 Jul 2018

Liked: Cleanliness, staff & service, property conditions & facilities

A decent hotel and location

Not sure who rated it 5'star but from my experience this hotel falls way short of 5 star, more 3 heading towards 4.

Stayed 1 night in Jul 2018

10/10 Excellent

Mark, Bournemouth, UK

16 Sept 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Great hotel, location, food, service, staff and facilities. My only real criticism is the rooms, restaurants and bars are getting a little tired and could do with a refurbishment sometime soon. Don't get me wrong, it's still a really good resort, it's just that I Didn't expect it to be quite so tired looking compared to the website photos and expected a little better for the price I paid; I'd still highly recommend the resort though

Stayed 4 nights in Sep 2017

10/10 Excellent

M, London

15 May 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent hotel

We went as a family of three and we loved the hotel. The complex was beautifully laid out and the gardens were all very well maintained. The hotel is on a slope so almost every view has a seaview. Our room had a rustic charm but was cleaned daily and well maintained. We had a room with it's own private pool and a stones throw away from the beach. The pools are all salt water and are very clean. They have their own prviate beach which was very convenient.The staff could not be faulted and were very friendly and always happy to help with a sense of urgency. The food in the evenings was delicious and varied so expect your waistline to be affected. We never go back to the same hotel twice but in this case this would be the exception. I would highly recommend this hotel to both families and couples.

8/10 Good

Melanie

18 Aug 2024

Liked: Staff & service

Stayed 7 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family and small children

3 Aug 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hôtel digne d’un 5*. Tout est mis en place pour que vous passiez de bonnes vacances

Stayed 8 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family

30 Jul 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toller Familienurlaub

Sehr freundliches Personal! Das Buffet ist sehr vielfältig, abwechslungsreich, sehr lecker! Wir hatten ein Familienzimmer, zwei grosse Zimmer mit Verbindungstür, zwei Badezimmer. Sehr komfortabel für zwei Erwachsene und zwei Jungs. Wegen COVID war das Hotel nur zur Hälfte belegt. Das Baden im Meer am hoteleigenen Strand ist nicht so angenehm, weil der Boden felsig ist.

Stayed 10 nights in Jul 2020

8/10 Good

Doudou, Suisse

21 Oct 2018

Liked: Staff & service, room comfort

Très bon hotel et chambre spacieuse. Mériterait toutefois un petit coup de neuf. Les chambres n’ont pas été faites 2x pendant la semaine, nous avons dû le demander mais ils sont venus rapidement. La nourriture était très bonne et variée. En sachant que l’hotel fermage ses portes une semaine après.

Stayed 7 nights in Oct 2018

8/10 Good

Elena

20 Aug 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Неделя на Крите

При заезде быстро получили номер с хорошим расположением, рядом с пляжем с частичным видом на море. Зашли в номер 1052, в холодильнике обнаружили грязное полотенце, а в сейфе 5 пустых пачек от сигарет Парламент. Спасибо Альбине из гостевой службы, она быстро организовала уборку. Отель в общем на твёрдую четвёрку. Питание разнообразное, но много поваров молодёжи, приготовление пищи у которых оставляет желать лучшего, так всю неделю наблюдали за приготовлением яичницы, которая у повара то прилипала, то пригорала. Не понравился заход в море, без тапочек не обойтись. Зато рядом прекрасная лагуна, ходили каждый вечер туда купаться!

Stayed 8 nights in Jul 2018

6/10 Okay

coco, REIMS

29 Jul 2018

Disliked: Staff & service, property conditions & facilities, room comfort

ce n'est pas un 5 étoiles

arrivée tardive 1h du matin et pas de clim dans la chambre (défectueuse) il faisait quand même 27°, frigo pas dégivré la porte ne se fermée pas donc pas moyen de mettre de l'eau au frais et lit d'appoint cassé. Bien-sur tout a été changé le lendemain mais faut sans cesse réclamer, jusqu'au serviettes dans la chambre que la femme de ménage oubliait de remettre. Pour le buffet , j’avais pris demi-pension et je regrette profondément pas bon du tout, une usine à bouffe, limite écoeurant nous avons finalement arrêté d'y aller au bout du 2ème jour et nous nous rendions au restaurant de l’hôtel que je payer. Bref pas digne d'un 5 étoile mis à par la piscine avec une belle vue sur la mer.

Stayed 7 nights in Jul 2018

8/10 Good

Sabina Patrizia, Schweiz

28 Apr 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ein Eldorado für Kinder! Pools, Rutschen, Spiele, Mini-Disco etc. Stretching-, Yoga- und Pilates-Lektionen tun gut. :-)

Stayed 7 nights in Apr 2018

8/10 Good

Verified traveller

10 Oct 2016

Liked: Cleanliness, staff & service, property conditions & facilities

Beoordeling hotel

Hotel kamers zijn netjes, beetje verouderd wat betreft interieur. Zitje buiten is groot genoeg voor 2 a 3 personen. Onze kamer lag dicht bij de zee, dus zeer aangenaam. Ontbijt was prima. We zijn in het najaar geweest dus niet meer zo druk. Personeel is zeer behulpzaam en aardig. Het hele complex werd zeer goed schoongemaakt.

8/10 Good

Verified traveller

12 Sept 2016

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

11 Sept 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel mit atemberaubenden Meeresblick

Unser Aufenthalt in Aldemar Knossos Royal wurde mit vielfältigen und sehr unterhaltsamen Hotelangeboten und Ausstattungen sehr belohnt. Das Hotel passt sich an den Umweltstandard an und das schätzen wir sehr. Das Service Personal sei es an der Rezeption, Room Cleaning oder Restaurant ist sehr gastfreundlich, hilfsbereit, unaufdringlich und kompetent.

8/10 Good

Yoann, Paris

5 Sept 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent séjour

Hello, J'ai séjourné du 29 aout au 4 septembre 2016 dans cet hôtel, le bilan en est excellent: Appréciation générale de l'hôtel : 4.5/5 : L'hôtel présente de nombreuses piscines, avec une plage privée, de nombreux restaurants excellents, plusieurs activés (aquatiques, sportives, fitness), un coiffeur, un mini super marché, et même un photographe pour une séance shooting (la photo demeure toutefois chers à l'unité) Tout est fait pour vous détendre! Personnel : 5/5 : Le personnel est très accueillant, souriant et chaleureux. Buffet de l'hôtel : 2.5/5 : Petite faiblesse de l'hôtel à mon goût : Vous trouverez tout ce ce que vous voulez en terme de plats, mais gustativement, ce n'est pas à la hauteur d'un hôtel 5 etoiles, sans parler de l'eau qui est infecte et qui nous oblige à payer des bouteilles d'eau à 2€ l'unité En revanche, les restaurants dans l'hôtel sont excellents ps : Dommage que le petit déjeuner qui se termine à 10h30, il faudrait le rallonger d'une heure pour ceux qui veulent dormir en le matin en vacances Chambres 4/5 : Les chambres sont bien aménagés et propres Activités : 4/5 : Les animateurs sont au top. Ils proposent des activités très sympa (beach voley, water voley, football, cours de yoga, fitness, etc). Vous trouverez également des activités sportives (jet ski, bouées, plongée, etc) Voila, un hôtel à faire sans hésitation