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Mercure Caen Cote de Nacre Herouville Saint Clair

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Caen Cote de Nacre Herouville Saint Clair

Family Room, 1 Queen Bed with Sofa bed
Front of property
Golf
1 bedroom, premium bedding, individually decorated
Sports facility

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Parking included
  • Gym
  • Room service
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
2 Place Boston, Citis, Herouville-Saint-Clair, Calvados, 14200
  • Faculty of Pharmaceutical Sciences of Caen
    8 min walk
  • Caen University Hospital
    14 min walk
  • Caen Memorial
    5 min drive
  • Caen (CFR-Carpiquet)
    15 min drive

Room options

View all photos for Classic Room, 1 Queen Bed

1 bedroom, premium bedding, individually decorated

Classic Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Room, 1 Double Bed

1 bedroom, premium bedding, individually decorated

Privilege, Room, 1 Double Bed

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

1 bedroom, premium bedding, individually decorated

Classic Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Connecting Rooms (Classic)

1 bedroom, premium bedding, individually decorated

Family Room, Connecting Rooms (Classic)

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 1 Double Bed with Sofa bed

1 bedroom, premium bedding, individually decorated

Family Room, 1 Double Bed with Sofa bed

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Single Beds

1 bedroom, premium bedding, individually decorated

Classic Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 Queen Bed with Sofa bed

1 bedroom, premium bedding, individually decorated

Family Room, 1 Queen Bed with Sofa bed

  • 22 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Mercure Caen Cote de Nacre Herouville Saint Clair

Eco-certified hotel with a 24-hour fitness center and a 24-hour business center
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and 24-hour room service. Housekeeping is available on request.
Mercure Caen Cote de Nacre Herouville Saint Clair offers 88 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch LED televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Mercure Caen Cote de Nacre Herouville Saint Clair, you're just a quick walk from Faculty of Pharmaceutical Sciences of Caen. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy French cuisine while dining at Le Restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym, a golf driving range, and golf lessons
  • Within a 15-minute walk of Faculty of Pharmaceutical Sciences of Caen and Caen University Hospital
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 5810 square feet (540 square meters) and includes conference space. A 24-hour fitness center, a library, and laundry facilities are also featured at the eco-certified Mercure Caen Cote de Nacre Herouville Saint Clair. Free self parking is available.

This 4-star Herouville-Saint-Clair hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Le Restaurant - This restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: EUR 9.5-19 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Le Restaurant

Things to do

  • 24-hour fitness centre
  • Golf driving range

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Golf clubhouse
  • Golf clubs
  • Golf lessons
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space (5810 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to January 5:
  • Dining venue(s)
The following facilities are closed on Sunday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.40 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 9.5 to 19 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Caen Cote Nacre Herouville Saint Clair
Mercure Cote Nacre Herouville Saint Clair
Mercure Cote Nacre Herouville Saint Clair Hotel
Mercure Cote Nacre Herouville Saint Clair Hotel Caen
Mercure Caen Cote Nacre Herouville Saint Clair Hotel
Mercure Caen Cote Nacre Hotel
Mercure Caen Cote Nacre
Mercure Caen Cote de Nacre Herouville Saint Clair Hotel

Mercure Caen Cote de Nacre Herouville Saint Clair Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 129 out of 291 reviews" "
Rating 8 - Good. 113 out of 291 reviews" "
Rating 6 - Okay. 31 out of 291 reviews" "
Rating 4 - Poor. 11 out of 291 reviews" "
Rating 2 - Terrible. 7 out of 291 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Alun

All excellent, the small staff team worked very hard to make things work and meet our needs. However, the lack of a proper catering service was a real problem.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel for a night stay close to motorway and Caen City centre and lovely very helpful staff.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing i wasnt happy about was the cost of the breakfast. I just wanted a croissant and coffee and wasn't prepared to pay 19 euros for that! I thought there should have been more options.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, clean, new, in industrial area near mall and gas station. Close to Caen
Stayed 1 night in Aug 2024

8/10 Good

Hamed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Hatem

Stayed 1 night in May 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Park bad because of renovation
Stayed 2 nights in May 2024

8/10 Good

Shruti

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good.
Stayed 2 nights in Apr 2024

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. Hotel currently being renovated. Looking good so far
Stayed 1 night in May 2024

2/10 Terrible

Darren

Stayed 1 night in Apr 2024

8/10 Good

David, brentwood

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Mercure Heuroville-St.Claire staff was great and very helpful. The restaurant was quite good but a very limited menu. Breakfast was excellent! Our room was okay but too hot after the whole hotel AC was turned off. We had no way to just run the fan or open a window. It was also in an industrial area that we will avoid if we return to the Caen area.
Stayed 3 nights in Sep 2023

2/10 Terrible

Ahmed

Stayed 1 night in Sep 2023

10/10 Excellent

Melanie

Stayed 1 night in Aug 2023

6/10 Okay

Cloe

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very Unclean
We booked the Mercure as they are usually lovely, however this hotel is definitely not worthy of its four stars. The hotel room was spacious but it was filthy. Spiders webs, dead spiders, dirty toilet, mould everywhere in the bathroom on the tiles and green stains on the wall/wallpaper in the room, where product has been poured down it and not cleaned… It is outdated and does not reflect the hotel’s images at all ! Really disappointing and waste of money.
Stayed 1 night in Aug 2023

10/10 Excellent

Katherine, Berwick

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay, pleasant and polite staff
Stayed 1 night in May 2023

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Amy, the woodlands

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and modern. Beds were super comfy and staff was friendly.
Stayed 1 night in Mar 2023

6/10 Okay

Kate

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
Overpriced. Grumpy receptionist. Strange musty smell throughout hotel. No air con. Restaurant staff were very friendly and accommodating however.
Stayed 1 night in Aug 2022

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2022

8/10 Good

emily

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice bathroom, dark room
Outside of town but good location if you come by car and want to visit some Normandie beaches. Nice bathroom with good water pressure but only one bath towel in a double room - we had to ask for one for the second person. Very dark room, only small high level window, cause there is an ugly roof going up until far, dark carpet. No minibar/fridge. This is more like a 3 star room to me.
Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great convenient location
A last night on a France holiday and a stay near ferry port.
Stayed 1 night in Aug 2020