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"A very comfortable hotel. Helpful staff throughout. Good breakfast selection and plenty to eat. Would happily stay there again in the future. " More
25 Apr 2018 by Valantis Trevlakis - Front Office Manager
Dear Allan, Thank you so much for your review! We 're thrilled that you enjoyed your stay with us, our facilities, professional staff and the rich buffet breakfast. Thank you again for your preference at the Galaxy, we would love to have you back with us for another visit! Sincerely, Valantis Trevlakis - Front Office Manager
27 Sep 2016 by Sintija Keisa
Dear RJ, Thank you for choosing Galaxy hotel Iraklio for your recent stay in Crete and your valuable review. We really appreciate your kind words about our welcoming staff, friendly atmosphere and clean rooms. We hope that overall you enjoyed your stay with us and look forward to meeting you again in our hotel. Sincerely, Sintija Keisa - Guest Relations Executive
6 Sep 2023 by Trevlakis Valantis - Front Office Manager
Thank you very much for your kind comments and your excellent rating!
6 Jul 2022 by Michalis Georgellis
Thank you very much for your kind comments and your excellent rating!
15 Jun 2021 by Marianna Kalafata - Assistant Front Office Manager
Thank you very much for your kind comments and your excellent rating
21 Sep 2020 by Trevlakis Valantis - Front Office Manager
Thank you very much for your excellent rating!
12 Aug 2020 by Trevlakis Valantis - Front Office Manager
Thank you very much for your kind comments and your excellent rating!
4 Sep 2019 by Valantis Trevlakis- Front Office Manager
Thank you very much for your good rating
4 Sep 2019 by Valantis Trevlakis- Front Office Manager
Thank you very much for your kind comments and your excellent rating!
31 Aug 2019 by Valantis Trevlakis- Front Office Manager
Thank you very much for your excellent rating!
Galaxy Hotel Iraklio offers its guests an outdoor pool, a 24-hour health club, and a steam room. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include 9 meeting rooms and limo/town car service. Event space at this hotel measures 7535 square feet (700 square metres) and includes a conference centre. Spa services, a terrace, and multilingual staff are also featured at the luxury Galaxy Hotel Iraklio. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 5-star Heraklion hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking
Galaxy Hotel Iraklio offers 127 air-conditioned accommodations with laptop-compatible safes and espresso makers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 26-inch LCD televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Per Se Lounge – Overlooking the pool and garden, this restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Vetri Restaurant – This poolside restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Per Se Bar – Overlooking the pool and garden, this lobby lounge specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Late-night fare is available from room service (during limited hours).
Recreational amenities at the hotel include an outdoor pool, a 24-hour health club and a steam room.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Galaxy Hotel Iraklio offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, cash, mobile payments and Apple Pay. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
