Roc Presidente Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Roc Presidente Hotel

Outdoor pool
City view from property
Lobby lounge
City view
Terrace/patio

Reviews

7.2 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included

Explore the area

Map
C/ Calzada N.110, Esq. Av. de los Presidentes, Havana, 10400
  • Malecón
    1 min walk
  • Hotel Capri
    8 min walk
  • Hotel Nacional de Cuba
    11 min walk
  • Havana (HAV-Jose Marti Intl.)
    33 min drive

Room options

Roc Plus

  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room

  • 23 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Similar properties

About this property

Roc Presidente Hotel

Hotel with 3 restaurants, steps from Malecón
3 restaurants, an outdoor pool, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free self parking are also provided. Other amenities include a poolside bar, WiFi in public areas, and a meeting room.
Roc Presidente Hotel offers 158 air-conditioned accommodations with minibars and hair dryers. Satellite television is provided. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries.

This Havana hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Roc Presidente Hotel, you're just a quick walk from Malecón. Enjoy features like free breakfast and free self parking, plus 3 restaurants.
  • Free buffet breakfast served daily
  • Free self parking
  • Drinking and dining options include 3 restaurants, a poolside bar, and a bar/lounge
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Steps from Malecón and 11 minutes by foot from Hotel Nacional de Cuba
There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have WiFi and wired Internet for a fee.

An outdoor pool, a terrace, and tour/ticket assistance are also featured at Roc Presidente Hotel. Free self parking is available.

This 3.5-star Havana hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Onsite venue - This buffet restaurant serves breakfast and dinner.
Rtte Chez Merito - This fine-dining restaurant specializes in local and international cuisine and serves lunch and dinner.
Onsite venue #3 - coffee shop.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 2 per hour)
  • Available in some public areas: WiFi (USD 2 per hour), Wired Internet (surcharge)

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 3 restaurants
  • 1 poolside bar and 1 bar

Restaurants on site

  • Rtte Chez Merito

Things to do

  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch TV
  • Satellite channels

Food and drink

  • Minibar
  • Paper towels

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe (surcharge)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Roc Presidente Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 2 per hour (rates may vary)
  • Fee for wireless internet in public areas: USD 2 per hour (rates may vary)
  • Fee for wired internet in public areas: USD 2 per hour (rates may vary)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a security system
Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Roc Presidente Havana
Roc Presidente Havana
Roc Presidente
Presidente Hotel Havana
Roc Presidente Hotel Havana
Hotel Roc Presidente
Roc Presidente Hotel Hotel
Roc Presidente Hotel Havana
Roc Presidente Hotel Hotel Havana

Roc Presidente Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 11 out of 45 reviews" "
Rating 8 - Good. 14 out of 45 reviews" "
Rating 6 - Okay. 13 out of 45 reviews" "
Rating 4 - Poor. 3 out of 45 reviews" "
Rating 2 - Terrible. 4 out of 45 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Proprrty was good standard. Hop on hop bus stopoed outside. Just unfortunate staff let it down.
Stayed 5 nights in Mar 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Feb 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Michel, our bell hop, was the the only redeeming quality. The room was damp, musty, the A/C poor, the bathroom ceiling was falling, the enamel on the tub was missing large chunks, the ventilation duct had mildew surrounding it, there was construction going on in the next unit with a hammer drill or grinder running for long periods, the window didn’t open properly, the “pool” was never open. They discontinued our room key early and when they “fixed” that by giving us a new card, the new new card did not work for the electricity. Oh, and the price was ridiculous. That about sums up our experience at Hotel Pobre.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish they could have refreshments in the in room refrigerator
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Irwin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern with old world elegance
This was my second time in Havana, and the Presidente is the only place I’d stay in the future. While it’s a modern hotel, it has a very vintage feel with the customer service and the staff uniforms. It’s a great location, close to the beach, great food. There’s just nothing bad to say about this hotel....ok, maybe too many cabs outside trying to take you on tours or to a cigar factory
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old dated rude disinterested staff over price dirty
Stayed 3 nights in Aug 2019

10/10 Excellent

Hafþór

Liked: Cleanliness, staff & service
Old but nice
Maybe not worthy of all the stars. But it is old like everything in Cuba, Location is good
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like the Cleaning in the property,they can do better.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is really helpful no matter what you need there is always someone ready to help you with any need you may have. Staying at the Roc presidente was a rewarding experience.
Stayed 5 nights in May 2019

4/10 Poor

corrinne

Disliked: Staff & service
you can do better
Room had funky smell. Location was good. Was visiting family and hotel staff would not let visiting family member up to my room - not to sleep, just to visit. Instead had to visit in the hotel lobby which afforded little privacy. I think Capri Hotel, in same general area, is supposed to be better.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 8 nights in Mar 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service
The property was once very good however It is now tatty around the edges and in great need of tender loving care. n our first room the shower did not work. In the suite which we original booked [1001 to which we were moved to after being given the wrong room ] the toilet in the living area did not always flush so one used a bucket of water to flush the toilet. the shower although working needed attention. the L.H elevator kept getting stuck on the 9th floor including with a member of staff..The Restaurant was good except Kitchen did not pay attention to detail of the 12 meals eaten 3 were sent back to the kitchen..the staff were excellent ,and helpful The bar and staff in the lobby were also excellent. One should remember this is Cuba were they have to make do and mend.I did speak to the GM about the care needed to bring the rooms more up to date, The pool and outside terrace were very good
Stayed 8 nights in Feb 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness
It's an old property that needs updates, but that's Cuba. For the money, it' a good value. A good breakfast is included. It's a $15 cab to Old Havana.
Stayed 4 nights in Feb 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was beautiful with real Cuban charm. Lovely room facilities. Such a shame the staff were so inefficient may of well not been there
Stayed 3 nights in Jan 2019

10/10 Excellent

Caroline

Liked: Staff & service
Disliked: Property conditions & facilities
Good but very dated
The hotel was old and dated. The staff are very helpful unless you wanted a beer after 7pm. It was a fair walk into havana but easy with taxis or coconuts ( tuk tuk). Well worth a visit
Stayed 5 nights in Dec 2018

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’re glad we stayed here.
A great location away about a 30 minute sea side walk into Old Havana (which suited us as we were happy to visit but happy to be a little out of the busy area). There are amazing choices of restaurants (from cheap to expensive) just a short 5 min stroll away. We are glad that we stayed at Roc Presidente - it always felt as though we were experiencing Cuba (as opposed to some of the other more expensive hotels) - when a lobby is just like any other lobby - what’s the point? The pool was great to enjoy and relax by. A special mention to Boris, Michel and Francesco - who all went out of their way to book amazing restaurants or experiences for us. P.S it was for our honeymoon - and they spoiled us with a room upgrade and a surprise bottle of champagne and personal note.
Stayed 7 nights in Dec 2018

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the hotel does not have wifi, charges to use it and only serves in the lobby, we could not use it in the room
Stayed 7 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a wonderful location, an historic hotel with fabulous veranda and salt water pool, close to the Malecon.
Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
High end for Havana
It was fine but no WiFi in room (even for purchase) only in lobby and the shower head was corroded, no water pressure and hot water not consistent.
Stayed 3 nights in Dec 2018

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

6/10 Okay

Anthony Johnson

Disliked: Cleanliness, property conditions & facilities
There is room for improvement
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

2/10 Terrible

Sarah, New York

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Hotel was the worst Hotel I have ever experience. We got move 4 to 4 different rooms due to the rooms not being in good condition. The first time the AC was broken, the second room the shower was broken, the third room the safe and bed broken and last room the lights and AC was not working. We had to stay there for the night and it was horrible. The next day we went to check out and they say we did not had any thing to pay they felt horrible too, but after we left and we were in the taxi the hotel manager Maritza V came out to get us saying we needed to pay some fees when minutes prier the front desk girls say we did not own anything. Everything was already pay by Expedia. Overall worst Hotel Ever. Very disappointed.
Stayed 4 nights in May 2018

10/10 Excellent

Knut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff friendly and very helpful
Stayed 4 nights in Jan 2018