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3.5 out of 5

"-The business center is only available for people having upgraded room!!! - Most of the time there is only one elevator working for 17 floor!! i had ... " More

By a verified traveller on Fri 13 Dec 2019

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Towers Luxury Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Towers Luxury Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Rainbow Towers Hotel And Conference Centre. During your stay, you'll be connected to the convention centre and just a quick walk from Queen Victoria Museum. You'll find features such as free WiFi in public areas, plus 3 restaurants and an outdoor pool.

  • Free WiFi
  • Enjoy a bite to eat at one of the 3 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • 8 minutes on foot from Queen Victoria Museum and a 2-minute drive from National Museum
  • Airport shuttle service available for a fee

Rainbow Towers Hotel And Conference Centre ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Rainbow Towers Hotel And Conference Centre

3 out of 5
-The business center is only available for people having upgraded room!!! - Most of the time there is only one elevator working for 17 floor!! i had to wait more than 20 minutes sometimes to move to 2 different floor!!! - Room service guy super rude and not always have what ordered!! - Shower is so small and so old you cannot take shower properly. At least there was a bathtab - The cleaning lady took out towels although I had not done check out.. + Spatious and clean room although the bathroom clearly need a refreshment + Recpetionnists and most of staffs were very kind and helpful

Posted by on 13 Dec 2019

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Comment from Hotel Management

13 Dec 2019 by Tawanda

Refreshing day, Thank you very much for taking time to give us feedback. We sincerely apologize for the bad experience you encountered during your stay. It is disappointing to note that we could not meet your expectations. We have taken note of all areas of concern that you highlighted, management will ensure corrective action is taken to avoid the same issues recurring in the future. We are excited to share with you our exciting plans to refurbish our rooms and modernize them. We will soon be unrolling the exercise once the sample rooms are done, hopefully when you visit us again you will stay in refurbished rooms.

4 out of 5

Posted by on 17 Oct 2019

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Comment from Hotel Management

22 Oct 2019 by Tawanda

Thank you for staying with us, we appreciate your feedback

About the Rainbow Towers Hotel And Conference Centre

Location Pennefather Avenue, Harare,

Property Features

Rainbow Towers Hotel And Conference Centre offers its guests a kids' pool, an outdoor pool, an outdoor tennis court, and a sauna. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 16383 square feet (1522 square metres) and includes a conference centre. A fitness centre, spa services, and an arcade/games room are also featured at the luxury Rainbow Towers Hotel And Conference Centre. An airport shuttle (available 24 hours) is available for a fee. This 4.5-star Harare hotel is smoke free.

  • 305 guestrooms or units
  • 19 levels
  • 3 dining venues
  • Conference rooms
  • 16383 sq ft of conference space
  • 1522 sq. m of conference space
  • Built in 1986
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Rainbow Towers Hotel And Conference Centre offers 305 air-conditioned accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Harvest Garden – On-site buffet restaurant.

Kombahari – This restaurant serves lunch and dinner.

La Patiserrie – On-site coffee shop.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

  • Number of treatment rooms 4
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Rainbow Towers Hotel And Conference Centre

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 32 per person
  • Airport shuttle fee: USD 25 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rainbow Towers
  • Rainbow Towers Harare
  • Rainbow Towers Hotel
  • Rainbow Towers Hotel Harare
  • Rainbow Towers Conference
  • Rainbow Towers Hotel And Conference Centre Hotel
  • Rainbow Towers Hotel And Conference Centre Harare
  • Rainbow Towers Hotel And Conference Centre Hotel Harare

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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