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Sunway Hotel Hanoi

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sunway Hotel Hanoi

Reception
Lobby sitting area
Minibar, in-room safe, desk, soundproofing
Bar (on property)
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Parking included
    Parking included
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Air conditioning
    Air conditioning

Explore the area

Map
19 Pham Dinh Ho Street, Hai Ba Trung District, Hanoi, 10000
  • Hanoi Opera House
    12 min walk
  • Trang Tien Plaza
    15 min walk
  • Hoan Kiem Lake
    18 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    45 min drive

Room options

View all photos for Deluxe Twin City View

Minibar, in-room safe, desk, soundproofing

Deluxe Twin City View

  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King City View

Deluxe King City View

Deluxe King City View

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room

Superior King Room

Superior King Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Triple (Without Cot)

  • Sleeps 3

Single Room

  • Sleeps 1

Double Room

  • Sleeps 2

Double Single Use

  • Sleeps 1

Twin Room Single Use

  • Sleeps 1

Double/Twin Superior (2Ad+1Ch)

  • Sleeps 3

Double/Twin Superior

  • Sleeps 2

Twin Room 1/2 Pax

  • Sleeps 2

Similar properties

Building design

Melia Hanoi

Pool
Hot tub
Spa
Free WiFi
4.5 out of 5, Wonderful, (904)
The price is €203
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Melia Hanoi

About this property

Sunway Hotel Hanoi

Hotel with free parking, near Hoan Kiem Lake
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a conference center are onsite.
Sunway Hotel Hanoi offers 143 accommodations with minibars and safes. LCD televisions come with premium satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.
During your stay at Sunway Hotel Hanoi, you'll be within walking distance of Hoan Kiem Lake. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 12 minutes by foot from Hanoi Opera House and a 2-minute drive from Hoan Kiem Lake
  • Airport, train station, and shopping center shuttle service available for a fee
Sunway Hotel Hanoi offers its guests a sauna and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 3660 square feet (340 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Sunway Hotel Hanoi. An airport shuttle (available 24 hours), a shopping center shuttle, and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Hanoi hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Reservations are required.
24-hour room service is available.

Languages

English, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Return train station shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: USD 16 for adults and USD 8 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Restaurant

Things to do

  • Fitness centre
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (3660 square feet of space)
  • Meeting rooms

Accessibility

  • Lift

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV/satellite channels
  • LCD TV
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunway Hotel Hanoi

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 450000.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 8 for children
  • Airport shuttle fee: USD 87 per vehicle (roundtrip)
  • Rollaway bed fee: USD 450000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sunway Hotel Hanoi offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Hotel Sunway
Hanoi Sunway
Hanoi Sunway Hotel
Hotel Hanoi Sunway
Hotel Sunway Hanoi
Sunway Hanoi
Sunway Hanoi Hotel
Sunway Hotel Hanoi
Sunway Hotel Hanoi Hotel
Sunway Hotel Hanoi Hanoi
Sunway Hotel Hanoi Hotel Hanoi

Sunway Hotel Hanoi Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 83 out of 197 reviews" "
Rating 8 - Good. 95 out of 197 reviews" "
Rating 6 - Okay. 13 out of 197 reviews" "
Rating 4 - Poor. 6 out of 197 reviews" "
Rating 2 - Terrible. 0 out of 197 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Ha, Atlanta

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

8/10 Good

Chua song Chiang

Stayed 1 night in Dec 2023

10/10 Excellent

Song Chiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spacious and clean. Easy access and friendly reception.
Stayed 1 night in Dec 2023

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give more than five stars if it allowable. I forgot all my passport and documents in the safe and walked out of hotel after checked out. Hotel associates contacted me to my cellphone then inform me that my passport and other document were found and are ready pickup at front desk, I am really appreciated their excellent customer services.
Stayed 2 nights in Sep 2023

10/10 Excellent

Ken

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services
Stayed 9 nights in Sep 2023

10/10 Excellent

Dinh Dung

Stayed 4 nights in Jun 2023

10/10 Excellent

Chong

Stayed 1 night in Jun 2023

8/10 Good

Noriko

Liked: Staff & service, property conditions & facilities
Stayed 8 nights in May 2023

10/10 Excellent

Susan

Stayed 1 night in Feb 2023

8/10 Good

Colin, Billericay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff pleasant. Rooms comfortable and good size. Did not eat any food or drink at the hotel. Male member of staff at check in not as warm and welcoming as expected. Sauna: water in wooden bowl very dirty. I had to clean very well wooden bowl and spoon before using, they need replacing. Remember to ask housekeeping to clean the fitness area including sauna and steam room. I would stay at this hotel again.
Stayed 1 night in Jan 2023

8/10 Good

HA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to sleep
Stayed 1 night in Sep 2022

6/10 Okay

Tanjila

Liked: Cleanliness
Stayed 11 nights in Aug 2022

8/10 Good

DrRisa, San Francisco

Business traveller
Liked: Cleanliness, staff & service
the best part was their breakfast.. they made fresh juices of many kinds to order!
Stayed 1 night in Nov 2019

4/10 Poor

Ng

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rates is reasonable and staff is friendly. Location is convenient.
Stayed 3 nights in May 2019

10/10 Excellent

Chin Chay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Staff
The staff was awesome
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2019

10/10 Excellent

Louie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has a great location. It is very clean, very comfortable, quiet and has a good restaurant with a very large breakfast buffet. Excellent place to stay.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with family
Disliked: Staff & service
I have very mixed feelings about the hotel there were great people but some were very unhelpful
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

10/10 Excellent

Ng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018