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Somerset Grand Hanoi

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Somerset Grand Hanoi

Outdoor pool
Exterior
Property amenity
Property amenity
Garden

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Pet-friendly
  • Bar
  • Washer
  • Breakfast available
  • Pool

Explore the area

Map
49 Hai Ba Trung Street, Hoan Kiem District, Hanoi, 10000
  • Hoa Lo Prison Museum
    2 min walk
  • St. Joseph's Cathedral of Hanoi
    8 min walk
  • Train Street
    8 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    41 min drive

Room options

View all photos for Deluxe Room, 2 Bedrooms

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 2 Bedrooms

  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Executive Room, 1 Bedroom

1 bedroom, in-room safe, desk, blackout curtains

Executive Room, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 3 Bedrooms

1 bedroom, in-room safe, desk, blackout curtains

Executive Room, 3 Bedrooms

  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Premier Room, 2 Bedrooms

1 bedroom, in-room safe, desk, blackout curtains

Premier Room, 2 Bedrooms

  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 3 Bedrooms

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 3 Bedrooms

  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Executive Room, 2 Bedrooms

1 bedroom, in-room safe, desk, blackout curtains

Executive Room, 2 Bedrooms

  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Similar properties

Room

Hanoi Royal Palace Hotel 2

Breakfast included
Spa
Free WiFi
Restaurant
4.9 out of 5, Exceptional, (3107)
The price is €155
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hanoi Royal Palace Hotel 2

About this property

Somerset Grand Hanoi

Luxury Hanoi aparthotel in Hoan Kiem with 3 restaurants
3 restaurants, an outdoor pool, and a fitness center are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a conference center are onsite. Each apartment provides free WiFi and free wired Internet, an LCD TV with cable channels, and a kitchenette with a refrigerator, an oven, and a microwave. Guests can appreciate conveniences like a washer/dryer and a dining area, and other amenities include a balcony and a DVD player.
Somerset Grand Hanoi offers 185 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. LCD televisions come with premium cable channels. Accommodations at this 4.5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, microwaves, separate dining areas, and coffee/tea makers. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This Hanoi aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the room service at Somerset Grand Hanoi. During your stay, you're just a quick walk from St. Joseph's Cathedral of Hanoi. Enjoy features like free WiFi in public areas and free self parking, plus 3 restaurants. Built in 1997, this luxury aparthotel has 185 apartments on 25 floors. This property offers pet-friendly amenities like food and water bowls. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a washer/dryer, and a balcony
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes an outdoor tennis court, a gym, and a sauna
  • Guests have great things to say about the room service and the helpful staff
  • Within a 15-minute walk of St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake
  • Airport and train station pick-up shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Somerset Grand Hanoi offers its guests a children's pool, an outdoor pool, an outdoor tennis court, and a spa tub. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center, a meeting room, and limo/town car service are available. A fitness center, a sauna, and a vending machine are also featured at the luxury Somerset Grand Hanoi. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Self parking is free.

This 4.5-star Hanoi aparthotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Pool/Spa

  • Outdoor pool
  • A hot tub
  • Sauna

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Family friendly

  • Children stay for free (see details)
  • Free cot/infant bed
  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Kids' club (surcharge)

Kitchenette

  • Fridge (full size)
  • Microwave
  • Oven
  • Coffee/tea maker
  • Water dispenser

Dining

  • Buffet breakfast available for a fee daily 6:30 AM–9 AM: VND 294840 for adults and VND 141750 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Bedrooms

  • Alarm clock
  • Bed sheets provided
  • Rollaway/extra beds: VND 750000.0 per night

Bathrooms

  • Combined shower/bath
  • Hairdryer
  • Slippers
  • Free toiletries
  • Towels provided

Living spaces

  • Living room
  • Dining room

Entertainment

  • LCD TV with cable service
  • DVD player
  • TV in a common area

Outdoor areas

  • Balcony

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry service

Work spaces

  • 1 meeting room
  • Business centre
  • Desk
  • Conference centre

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • VND 577500 per pet per night
  • 2 total (up to 10 kg per pet)
  • Food and water bowls are available

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Corner/local shop

Location highlights

  • Near a train station
  • In the business district
  • In the city centre

Things to do

  • Fitness centre
  • Outdoor tennis courts
  • Bike hire on site
  • Shopping centre on site
  • Bike rentals nearby

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system
  • Window guards

General

  • 185 rooms
  • 25 floors
  • 1 building
  • Built in 1997
  • 100% renewable energy

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: VND 577500 per pet, per night
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 750000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 294840 for adults and VND 141750 for children
  • Airport shuttle fee: VND 1790000 per vehicle (roundtrip)
  • Airport shuttle fee per child: VND 1790000 (roundtrip), (up to 11 years old)
  • Pet fee: VND 577500 per pet, per night
  • Rollaway bed fee: VND 750000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Somerset Grand Hanoi offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Somerset Aparthotel Hanoi Grand
Somerset Grand Hanoi
Somerset Hanoi Grand
Somerset Grand Hanoi Hotel Hanoi
Somerset Grand Hotel Hanoi
Somerset Grand Hanoi Apartment
Somerset Grand Apartment
Somerset Grand
Somerset Grand Hanoi Aparthotel
Somerset Grand Aparthotel
Somerset Grand Hanoi Hotel
Somerset Grand Hotel Hanoi
Somerset Grand Hanoi Hanoi
Somerset Grand Hanoi Aparthotel
Somerset Grand Hanoi Aparthotel Hanoi

Somerset Grand Hanoi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 579 out of 991 reviews" "
Rating 8 - Good. 334 out of 991 reviews" "
Rating 6 - Okay. 53 out of 991 reviews" "
Rating 4 - Poor. 19 out of 991 reviews" "
Rating 2 - Terrible. 6 out of 991 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kim Beng

Business traveller
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Hyunsub

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, amenities, room comfort
Excellent hotel! Big rooms with all amenities. We stayed in the 2 bedroom apartment which had a seperate kitchen with dishwasher and washing machine. Excellent breakfast with lots of seating. Restaurant also provides great lunch and dinner options. Great sports bar that showed the AFL and other international sports. Facilities were excellent - large pool with 2 smaller jacuzzis. Gym, sauna and steam and steam room, plus pool table and kids playground area. Walking distance to many attractions but also a cheap Grab ride. A grocery store downstairs plus 2 restaurants, hairdresser, chiropractor and specialty shops. We stayed here during Typhoin Yagi where we felt safe and well looked after by hotel staff. We loved our stay and would 100% stay again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Georgina

Stayed 3 nights in Sep 2024

10/10 Excellent

Georgina

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Hoa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Spacious room good services food is excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff
Stayed 4 nights in Aug 2024

8/10 Good

chris

Travelled with family
Liked: Cleanliness, amenities
Overall good value for what you pay. Rooms need new paint and carpet. Some rooms have mold odors, but AC works good, beds7/10, bathrooms7/10. We stayed in 2 bedrooms apartment which had a living room and kitchen, washer dryer. Pretty happy with how much we pay.
Stayed 1 night in Aug 2024

8/10 Good

chris

Travelled with family
Liked: Cleanliness, amenities
Hotel next to Hoa Lo museum, there is a small convenient store and a mall downstairs with AC. Rooms are large and clean, has kitchen, big refrigerator and washer dryer. But rooms are very old, Needs new paint and new carpet, might have odors. But the rate is cheaper, good bargain. Beds are okay, bathrooms are okay..
Stayed 1 night in Aug 2024

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 3 nights in Aug 2024

10/10 Excellent

Jacko

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
There's a range of sports equipment and the staff were very nice. The rooms had a couple stains on the carpet, however came with AC in every room accompanied by Lovely pillows. In addition there was an easily accessible mall underneath the hotel. I would definitely recommend.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tran, Fife

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good location and good service
Stayed 2 nights in Jul 2024

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
—
Stayed 7 nights in Jul 2024

10/10 Excellent

Charles A Lopez

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The check-in was easy and the shuttle car driver was extra polite. Spacious rooms and nice kitchen
Stayed 2 nights in Jul 2024

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities
Great hotel a little dated but the staff were amazing. So close to many attractions. Would recomend
Stayed 3 nights in Jun 2024

4/10 Poor

Terri

Stayed 1 night in Jun 2024

10/10 Excellent

Airi

Stayed 3 nights in Jun 2024

8/10 Good

Christina

Travelled with family and small children
Liked: Cleanliness
It’s okay!
Stayed 3 nights in Jun 2024

10/10 Excellent

Yung

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was perfect for us. The apartment was big with a washer/dryer which we love so much when in Vietnam. No words can explain how amazing the staffs were. Extraordinary service.
Stayed 4 nights in Jun 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in and very friendly staff. The hotel rooms are quite dated and need upgrading, however everything was clean and tidy. There are lot's od restaurants within walking distance and it has a mini mart attached aswell as an ATM.
Stayed 4 nights in Apr 2024

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a good place to stay a bit away from the busiest area.
Stayed 3 nights in Apr 2024

10/10 Excellent

Arthur

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

Verified traveller

Travelled with family
I will not return to this place again in the future. The apartment is so outdated, old. The washer dryer is not user friendly with no instructions available. Have to use hair dryer outside of bathroom, electrical outlets need to be updated for all international users, not just a few countries. I was warned by a local travel agent not to book this place but I prefer a serviced apartment near the area I wanted to visit so I didn’t heed her advice. What a mistake!
Stayed 2 nights in Apr 2024

10/10 Excellent

Ben

Liked: Cleanliness, property conditions & facilities
Great hotel to stay at.
Stayed 4 nights in Mar 2024

8/10 Good

Michelle

Travelled with group
The guest rooms are very spacious and great if you have multiple travelers requiring more than 1 guest room. It is quite worn out with time, but is still in a good condition for a couple nights stay. It is around 3-5 minutes walk if you need some local food and coffee. Otherwise you are just at the edge of the Old Quarter, and within a 10 minute walk to St Joseph Cathedral. Ride hail is easily available and can bring you to the Old Quarter within 5 minutes and West Lake within 10-15 minutes ride away. I would say this service apartment is conveniently located but away from the craziness of the Old Quarter.