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"Great hotel. Wonderful staff, all facilities in apartments including washing machine (with powder!), toaster and microwave! Lovely pool with free pool ... " More
1 Nov 2016 by Lew Yen Ping
Thank you for sharing your stay experience and giving us a 5-star rating. I am glad that you like the facilities and amenities of our serviced residence. We certainly look forward to welcoming you again soon. Sincerely, Lew Yen Ping, General Manager
12 Feb 2020 by Nhung Le
Dear Valued guest, It is amazing to learn you enjoyed your recent stay at Somerset Grand Hanoi. I will share your comment to the whole team and thank you for your great review. Looking forward to welcoming you back soon to Hanoi Best regards, Nhung Le - Guest Service Manager
The following facilities or services will be unavailable from November 4 2024 to November 13 2024 (dates subject to change):
Somerset Grand Hanoi offers its guests a kids' pool, an outdoor pool, an outdoor tennis court, and Access to hot tub. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business centre, a meeting room, and limo/town car service are available. A fitness centre, a sauna, and a vending machine are also featured at the luxury Somerset Grand Hanoi. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Self parking is free. This 4.5-star Hanoi aparthotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet , High-speed internet access
Available in some public areas: Free WiFi
Free self parking
Somerset Grand Hanoi offers 185 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. LCD televisions come with premium cable channels. Accommodation at this 4.5-star aparthotel has kitchenettes with full-sized fridge/freezers, microwaves, separate dining areas and coffee/tea makers. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers. This Hanoi aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.
An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Somerset Grand Hanoi offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. The property is professionally cleaned.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
