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Ritz Boutique Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ritz Boutique Hotel

Front of property
Lobby
Family Triple Room, 1 Bedroom
View from room
Mini fridge

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
23 Au Trieu, Hoan Kiem, Hanoi, 1000
  • St. Joseph's Cathedral of Hanoi
    2 min walk
  • Hoa Lo Prison Museum
    5 min walk
  • Hang Gai Street
    6 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    24 min drive

Room options

Superior Room, 1 Queen Bed - Day Use (3-4 hours)

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room, 1 Bedroom

Family Triple Room, 1 Bedroom

Family Triple Room, 1 Bedroom

  • 40 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Honeymoon Suite, 1 Double Bed, City View

1 bedroom, memory-foam beds, minibar, in-room safe

Honeymoon Suite, 1 Double Bed, City View

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, City View

1 bedroom, memory-foam beds, minibar, in-room safe

Deluxe Room, City View

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 2 Double Beds

About this property

Ritz Boutique Hotel

Central hotel with massage/treatment rooms connected to the convention center in Hanoi
A restaurant, coffee/tea in a common area, and massage/treatment rooms are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Ritz Boutique Hotel offers 25 air-conditioned accommodations with DVD players and minibars. Beds feature memory foam mattresses. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

With your stay at Ritz Boutique Hotel, you're connected to the convention center and just a quick walk from Hoan Kiem Lake. Enjoy features like free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from St. Joseph's Cathedral of Hanoi and 7 minutes by foot from Hoan Kiem Lake
  • Airport and train station pick-up shuttle service available for a fee
There's a restaurant on site. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet. A business center and limo/town car service are available. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Ritz Boutique Hotel.

This 3-star Hanoi hotel is smoke free.

The hotel hosts a free manager's reception daily.
Ritz Boutique Hotel has a restaurant on site.
Late night fare is available from room service (during limited hours).

Languages

Chinese (Mandarin), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • 1 restaurant
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • DVD player
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre

Spa

  • Couples treatment room(s)
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Thalassotherapy

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Memory-foam mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • DVD player
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 372000 per vehicle (one-way)
  • Airport shuttle fee per child: VND 372000 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Ritz Boutique Hotel offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Indochina
Indochina Boutique
Indochina Boutique Hanoi
Indochina Boutique Hotel
Indochina Boutique Hotel Hanoi
Indochina Hotel
Ritz Boutique Hotel Hanoi
Ritz Boutique Hotel
Ritz Boutique Hanoi
Ritz Boutique
7S Hotel Ritz Boutique
Ritz Boutique Hotel Hotel
Ritz Boutique Hotel Hanoi
Ritz Boutique Hotel Hotel Hanoi

Ritz Boutique Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 35 out of 98 reviews" "
Rating 8 - Good. 33 out of 98 reviews" "
Rating 6 - Okay. 16 out of 98 reviews" "
Rating 4 - Poor. 7 out of 98 reviews" "
Rating 2 - Terrible. 7 out of 98 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Kathy

Liked: Staff & service, property conditions & facilities, room comfort
Good value, great location
Great staff, let me check in at 8am due to long flight. First day I had a cold shower because no one mentioned the extra switch to turn on hot water. Many cancellatins due to Corina and staff updated often.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff. Great breakfast included. Good location.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve rated this place excellent in most categories because that what I felt it deserved. To be clear, this is Vietnam, but unless you want to pay 3 times as much, you’re not going to do any better. The charm and attraction of the place is around the staff most especially Lucy who really couldn’t do enough for us. She helped us out from the moment we arrived until even after we’d checked out, answered all our questions and even came down the road to help me order vegetarian food, and was always happy and communicative. The place is ‘faded’, shall we say, but large room, cable TV with some English channels, absolutely no noise, en suite (if you book that option), powerful shower, good breakfast with small cooked options supplemented by buffet style bread, fruit, drinks, etc. It’s set in a little side street not far from St Joseph’s Cathedral, with plenty of places to eat in the same street and nearby. It’s 10 minutes or less walking to the lake and the old quarter (with a million coffee places!). Bus 86 from the airport, get off at Hotel Melia (stop 9 - the conductor will tell you) then about 10 minute walk up. Bus is only 35000 Dong (about $1.50) and only stops 4 or 5 times so quite fast. Would we stay there again Wouldn’t look anywhere else!
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people, great breakfast, super location all make the Ritz a fun and affordae place to hang out while visiting the old quarter in Hanoi.
Stayed 7 nights in Feb 2020

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic place to stay
What an amazing place. The staff are so helpful. The food is excellent. Even when you are no longer a guest you are still treated as a guest - ordering taxis, giving us drinks. A great experience.
Stayed 3 nights in Apr 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real gem
I stayed at the Ritz Boutique for five nights in total, and what a pleasure it was. The hosts were friendly and hospitable, and really looked after me for the length of my stay. My room was spacious, and the bed was comfortable. The bathroom was modern, and the shower had instant hot running water which was a delight. I sampled the breakfast twice during my stay, and both times it was delicious. To be honest, for the price they charge, I coudn't really fault this Hotel. I can thoroughly recommend it.
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big and convenient. The bathroom amenity should be placed in the bath room.
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location
The staff was very welcoming and helpful with setting-up the AC and having a taxi ready for the airport after the stay.
Stayed 2 nights in Jan 2019

6/10 Okay

jill

Liked: Cleanliness, staff & service, property conditions & facilities
Warm welcome, chilly room
Lovely warm welcome. Shame there was building work next door. And room was quite chilly. But, perfect location!,
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Nice hotel in central city. Staff were helpful, and provided us with a great day trip out of Hanoi. Room was a bit noisy due to construction starting early on the building next door, but overall a good choice to stay in.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Safe construction
Safe didn’t work. Staff always trying to sell tours. Very loud construction starting at 6am in lot immediately adjacent. Great breakfast. Clean street off beaten path. Clean room.
Stayed 1 night in Oct 2018

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value clean hotel in good location.
We stayed for two nights at the Ritz Boutique. It is a clean, excellent value for money hotel with good rooms, helpful staff and in a great location.

10/10 Excellent

Gustafsson, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic, do yourself a favour and just book this
Fantastic staff who take really good care of us. They offered us free upgrades. They provided us with great support and everything in there capabilities. Lovely clean spacious rooms. Fab breakfast, good quality linen, comfy beds - just brilliant
Stayed 1 night in Feb 2018

10/10 Excellent

Richard, Melbourne Ausrralia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and value in a nice street
We chose the Ritz Boutique hotel on our previous trip to Hanoi and didn't hesitate to book in there again. Situated in an attractive small street behind St. Joseph's cathedral it's location is perfect for walking around the old town. The rooms are comfortable, clean and spacious. Most delightful though is the charm and warm hospitality shown by Thuy and the rest of the staff. My wife and I had a delightful six nights there and would highly recommend it! Richard and June
Stayed 6 nights in Jan 2018

2/10 Terrible

Tomasz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Nothing was good because this hotel sold my reservation to someone else,which I paid 6 months ago.
Stayed 2 nights in Dec 2017

10/10 Excellent

Tien, Garden Grove, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice downtown hotel
The hotel is walking distance from maby places. Tge staff is friendly and accommodating. The restroom is very clean.
Stayed 2 nights in Dec 2017

8/10 Good

Abdulkadir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CEO
It was my first trip to Hanoi so I was trying to get the center when I booked this hotel. I had large room and was very clean, however the mattress lucking springs as it is foam mattress. Staff were very friendly and polite, hotel has the best breakfast I have seen in many hotels I stayed in Ho Chi Minh. However I am very disappointed the area hotel located as the traffic was very bad, I had meetings every time my friends try to visit or pick me up was really challenge , the hotel need to improve it's internet I had to call the reception to find out what's going on as my connection were interrupted non-stop, but overall my two nights i stayed this hotel was good.
Stayed 2 nights in Dec 2017

10/10 Excellent

Rakers

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
The staffs were very friendly and sympathetic. The room was big and clean. The location was number one in Hanoi old quarter, quiet and central. Their tour desk was very helpful to arrange trips and plane tickets
Stayed 1 night in Nov 2017

10/10 Excellent

Rakers

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Ritz Boutique hotel
We paid US$ 32 /night and totally enjoyed every single day staying here. They provided everything, such air A/C, mini bar, wardrobe, safety box, telephone, hot hower,bathtub and in-room complimentary tea and coffee, complimentary toiletries. Rooms were big and clean, and beds were comfortable. There was even breakfast provided in their restaurant, that was decent. Great value for money and location was fantastic as well, closed to hoan kiem lake in Hanoi Old Quarer. Would definitely stay here if I return to Hanoi. And more, we booked all of our travels with the hotel and got great tour qualities, excellent price
Stayed 1 night in Oct 2017

8/10 Good

Judy, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and helpful staff 😊
Lovely stay! Great options for activities! Good service, good buffet, helpful staff.
Stayed 3 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good Boutique Hotel
The hotel staff especially front desk Phuong is very helpful and nice. The room was big, and good location to food and other attractions.
Stayed 3 nights in May 2017

6/10 Okay

Sergio, NYC

Liked: Staff & service
great location - mediocre room
Great location to walk around. Felt safe as well. The room was mediocre. It was large but it could have been cleaned more thoroughly. For example, we noticed that the area around the A/C unit was not cleaned (thankfully we did not need to use it as we were there in March). The shower was small and the draining system very slow (we experienced the slow draining issue at another hotel nearby - we were in Hanoi, left for a few days then returned but Ritz was booked, hence or booking another hotel). WiFi was good. I would recommend this option to friends if the price point is 25 USD or less per night.