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"Modern hotel set in the heart of the old quarter district. Brilliant staff. Clean environment. Great food " More
6 Oct 2019 by Andy Vu
Dear Sir/madam, Thank you for staying with us as well as taking time to write your review about us. We would take the opportunity to welcome you back to our hotel on your next trip in Hanoi. Thanks again for saving your time sharing your experience at our hotel. Best regards, Andy Vu
20 Dec 2019 by Andy Vu
Dear Sir/madam, Thank you for your precious review of our hotel. We are so delighted to hear that you enjoyed your stay with us. We appreciate your every words about our facilities and our service. Besides, we are so happy to realize that our effort was recognized. Once again, thank you for all the compliments. I hope this won’t be your last visit in our hotel. It would be great if you come back with us in the future. Best regards, Andy Vu
5 Dec 2019 by Andy Vu
Dear Sir/Madam, Thank you for taking the time to share your thoughts about our hotel. We are all more than happy to know that you had an excellent stay with us, and you enjoyed every aspects of your stay and the service provided by the staff. I hope to welcome you back in the future sincerely. Best regards, Andy Vu
13 Apr 2018 by Andy Vu
Thank you very much for your review. It is so regretful to hear that from you. We hope to have change to welcome you again in our hotel with better experience.
Oriental Suites Hotel & Spa offers its guests a full-service spa. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Oriental Suites Hotel & Spa also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. This 4-star Hanoi hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Oriental Suites Hotel & Spa offers 40 accommodations with fireplaces and minibars. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, dressing gowns, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10 AM.
Romance – This restaurant specialises in Vietnamese cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.
The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Oriental Suites Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Early check-in is available for groups that reserve 5 rooms or more.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
