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Lavender Central Hotel & Spa

3.5 star property
VIP Access

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Photo gallery for Lavender Central Hotel & Spa

Reception
Reception hall
Junior Double Room, City View
Point of interest
Point of interest

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry

Explore the area

Map
39 Hang Bac Street, Hoan Kiem Dist, Hanoi, 100000
  • Thang Long Water Puppet Theatre
    ‪2 min walk‬
  • Hoan Kiem Lake
    ‪3 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪11 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premium Double Room, 1 Queen Bed

Minibar, in-room safe, desk, soundproofing

Premium Double Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 Queen Bed

Minibar, in-room safe, desk, soundproofing

Deluxe Double Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Double Room, City View

Junior Double Room, City View | Living area

Junior Double Room, City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room, City View

Family Triple Room, City View

Family Triple Room, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Single Beds

Minibar, in-room safe, desk, soundproofing

Superior Twin Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Double Room, 1 Queen Bed

32-inch flat-screen TV with cable channels, TV

Premium Double Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Lavender Central Hotel & Spa

Hotel with spa services, steps from Thang Long Water Puppet Theatre
This smoke-free hotel features a restaurant, a coffee shop/cafe, and spa services. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Lavender Central Hotel & Spa offers 25 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, sports massages, Swedish massages, and Thai massages.
Our customers tell us they can't get enough of the helpful staff at Lavender Central Hotel & Spa. During your stay, you're just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, a restaurant, and a coffee shop/cafe are available.
  • Free WiFi
  • Options for a bite to eat include a coffee shop and a restaurant
  • Only motorcycle parking on site, discounted offsite parking
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Thang Long Water Puppet Theatre and 3 minutes by foot from Hoan Kiem Lake
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) is available for a fee. Spa services, multilingual staff, and tour/ticket assistance are also featured at Lavender Central Hotel & Spa. Only motorcycle parking is available on site, but there's also discounted offsite parking.

This 3.5-star Hanoi hotel is smoke free.

Onsite venue - This restaurant serves breakfast only.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (VND 400,000 per night); discounts available
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite motorcycle parking only

Food and drink

  • A coffee shop/cafe
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Spa

  • Hot stone massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Lavender Central Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 350000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 450000.00 per vehicle (one-way)
  • Nearby parking fee: VND 400000 per night (656 ft away)
  • Rollaway bed fee: VND 350000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Lavender Central Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Oriental Central
Oriental Central Hanoi
Oriental Central Hotel
Oriental Central Hotel Hanoi
Oriental Central Hotel
Lavender Central & Spa Hanoi
Lavender Central Hotel & Spa Hotel
Lavender Central Hotel & Spa Hanoi
Lavender Central Hotel & Spa Hotel Hanoi

Lavender Central Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 772 out of 1000 reviews
Rating 8 - Good. 185 out of 1000 reviews
Rating 6 - Okay. 29 out of 1000 reviews
Rating 4 - Poor. 5 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great option for staying in the Old Quarter. Staff was always helpful. Very adequate included breakfast with several options and everything was fresh.
Stayed 2 nights in Nov 2024

6/10 Okay

Henry

Liked: Cleanliness, staff & service
The people and staff really go out of their way to help you with whatever you need. The front desk spoke great English.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jorge, TORONTO

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location of the Hotel. Very modern and clean. It was very close to all the old quarter tourist attractions. The staff was very nice, kind, and very knowledgeable and helpful. They gave us all a list of all best places and a map of all the attractions that we walked to and visited. Thank you! 🙏
Stayed 5 nights in Nov 2024

8/10 Good

ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable
Stayed 1 night in Oct 2024

8/10 Good

ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable
Stayed 4 nights in Oct 2024

6/10 Okay

shlomi

Liked: Cleanliness, staff & service
Where is the window??
Small room and uncomfort at all. No window!! Therfore no air circulation in the room. Bad! Mattresses not comfort, very used and old. Nice and welcoming stuff. Breakfast was o.k not more than that.
Stayed 3 nights in Oct 2024

10/10 Excellent

Hinnaneh A

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for price. Rooms are as pictured and comfortable, breakfast is good, and staff are super friendly and helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Lavender Central Hotel in the Old Quarter and had an incredible experience. The location is perfect—right near the bars, and the main street food spots, making it easy to explore the local cuisine & the nightlife in Hanoi. The breakfast was fantastic, offering a wide variety of delicious options. They have a delicious coffee. The hotel is very clean, and the staff are incredibly friendly and helpful. Despite being in the lively Old Quarter, the hotel has a calm and welcoming atmosphere, never feeling overwhelming. Overall, I had an amazing stay and would highly recommend this hotel to anyone visiting Hanoi.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Raynaldo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very wonderful to be in and with its location in the midst of the Old Quarter was a win win for me. Their staff was very wonderful and very helpful. they helped us out with day time activities and any other questions we had. The rooms was very clean as well, a bit small for my taste but it had a very comfy feel so It made me feel relaxed. I would definitely love to come back here again.
Stayed 7 nights in Jul 2024

10/10 Excellent

Gilroy

Stayed 7 nights in Jul 2024

10/10 Excellent

Bethany Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and staff were really friendly.
Stayed 7 nights in Jul 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property that is near many great dining options and nightlife. I had an easy time checking in. The room was nice, clean, and perfect size. There was a small desk area where I could do work and also a separate sitting area too! The TV has basic cable with no options for Netflix but who needs that when the vibrant city was right at your doorsteps! Can't wait to come back!
Stayed 1 night in Jun 2024

8/10 Good

Mona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Habibur, Dhaka

Travelled with group
Not up to the mark . Didn’t like staying here .
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five stars, affordable,clean, nice staff, and in the middle of everything in old quarter. If I have one feedback, the hotel can replace their doors with sound proof ones because sound can be heard in the hallway. This makes it difficult to watch TV or do intimate stuff. Lol.
Stayed 5 nights in May 2024

10/10 Excellent

Beniamino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and super friendly staff. Really quiet considering how central it is.
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Very helpful staff. Clean . Would recommend
Stayed 2 nights in May 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Amazing reception and very helpful
Stayed 4 nights in May 2024

10/10 Excellent

Vanthy, Damascus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful boutique hotel. friendly and helpful staffs. comfortable stay. decent breakfast and generally excellent hospitality.
Stayed 1 night in May 2024

10/10 Excellent

Yasser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Apr 2024

8/10 Good

Chua

Liked: Cleanliness, staff & service, amenities
5 days stay In the hotel and at floor 7XXX. I booked my ha long bay and ninh Binh through the hotel, All the staff are friendly and breakfast are good enough. The location was fantastic, walking distance. The down side are room slightly smaller than expected and also abit of run down … overall where thing was just right
Stayed 5 nights in May 2024

8/10 Good

Ella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a solo backpacker wanting a safe and clean place to rest up post-international flight, hotel was great. Clean, reasonably priced, good breakfast. Room was a bit old but clean and good amenities. Great location in the Old Quarter, great place to launch into Hanoi.
Stayed 2 nights in May 2024

8/10 Good

Sonja, La Crescenta

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms,, breakfast was ok, staff 10 out 10.
Stayed 6 nights in Apr 2024