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4.5 out of 5

"This was a most wonderful hotel. Could not fault anything. The staff from the cleaners to the manager were just so nice, friendly and helpful. Room wa ... " More

By a verified traveller on Sat 08 Dec 2018

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Deluxe Triple Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 3 Max

Superior Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Double Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Double or Twin Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Deluxe Double or Twin Room, Courtyard View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Duplex, 2 Bedrooms, Connecting Rooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Hotel Description

During your stay at L'Heritage Hotel, you're just a quick walk from Dong Xuan Market. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.

  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at L'Heritage
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a sauna and bicycles to rent
  • Within a 10-minute walk of Dong Xuan Market and Hanoi Old Town Night Market
  • Airport pick-up shuttle service available for a fee

L'Heritage Hotel ratings based on 6 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for L'Heritage Hotel

Everyone (6)
5 out of 5
This was a most wonderful hotel. Could not fault anything. The staff from the cleaners to the manager were just so nice, friendly and helpful. Room was beautiful with lovely jacuzzi bath. Always kept clean. Hotel is central in the old town. Breakfast was plentiful and food really nice. I will definitely be back.

Posted by on 8 Dec 2018

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Comment from Hotel Management

20 Dec 2018 by Minh Thu

Dear Value Guest Thank you for choosing our hotel and for taking time to share your experience with us! It is a pleasure to learn from your comment that you enjoyed your stay at our hotel in every aspect. With the modern facilities, tantalizing culinary options and attentive services from our professional staff, We aim to be the "home away from home" for international travelers from around the world. Once again, thank you very much for your time and kind consideration. We look forward to having you here again soon! With best regards, Hotel Team

5 out of 5
Pros: The location was great and I enjoyed the free breakfast. Rooms were clean and comfortable.
Cons: My room faced the street outside and it was a bit noisy at night.
Location: Easy to explore the entire Old Quarter on foot from the hotel. Lots of restaurants nearby and only about a 15 min. walk to the lake.
The location was great, staff was very friendly and the rooms were clean and comfortable. So overall, it was a good hotel, especially if you're just planning to use Hanoi as a quick stop-over. After having explored the entire Old Quarters on foot over several days, I was particularly pleased with the location because I realised that the northeastern part of the OQ is a bit more quiet than the western part, which has more touristy bars and life on the streets esp. at night. Having said that though, I could still hear plenty of noise from the street below throughout the night ;)

Posted by on 18 Oct 2016

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4 out of 5

In the middle of the old town

The room was not very spacious, but clean. Very friendly staff, luggage deposit possible while on tour (e.g. Halong bay) was very convenient. I switched to this hotel because I was not happy with the one I stayed the night before and it was the right decision.

Posted by , from Switzerland on 10 Sep 2017

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5 out of 5

Excellent rapport qualité prix

Proche du lac. Propre. Dans une rue animée. Personnel accueillant et serviable

Posted by , from N on 10 Mar 2017

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4 out of 5

Hôtel accueillant

Personnel chaleureux, accueillant et très serviable. Chambres propres et avec tout l'équipement nécessaire. Séjour argéable

Posted by , from Genève on 8 Dec 2016

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4 out of 5

Cental location

Located in the old town. The building is quite old and needs some renovation but the staff is just gorgeous. They helped us with everything, booked tours and even flights for us, and Anh even gave us her phone number to text her if we need any more assistance during our stay in Vietnam.

Posted by on 7 Dec 2016

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Property Features

L'Heritage Hotel offers its guests a 24-hour health club and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Event space at this hotel measures 431 square feet (40 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly L'Heritage Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. This 4-star Hanoi hotel is smoke free.

  • 1 building
  • 55 guestrooms or units
  • 9 levels
  • 431 sq ft of conference space
  • 40 sq. m of conference space
  • Built in 2016
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Hanoi Long Bien Station (1 km / 0.6 mi)
  • Property shuttles: Airport pick-up

Room Amenities

L'Heritage Hotel offers 55 air-conditioned accommodations with fireplaces and minibars. This accommodation offers separate sitting areas. LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Fireplace
  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Fridge
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Wardrobe or cupboard

Food & Drink

L'Heritage – This restaurant specialises in international cuisine. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Check-in time ends at 5 AM
  • Minimum check-in age is: 15

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

L'Heritage Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 500000.0 per night.

Pet Policy

  • Pets and service animals are not allowed at L'Heritage Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • One child stays free
  • Property confirms they are implementing guest safety measures
  • Property is not cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 4 per vehicle (maximum occupancy 4)
  • Rollaway bed fee: VND 500000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Celia Hanoi
  • Celia Hotel
  • Celia Hotel Hanoi
  • Hotel Celia
  • L'Heritage Hotel Hanoi
  • L'Heritage Hotel
  • L'Heritage Hanoi
  • L'Heritage Hotel Hotel
  • L'Heritage Hotel Hanoi
  • L'Heritage Hotel Hotel Hanoi

You should know

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.