Hilton Garden Inn Hanoi

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Hanoi

Minibar, in-room safe, desk, blackout curtains
Point of interest
Point of interest
Point of interest
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Parking included
    Parking included
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Room service
    Room service
  • Housekeeping
    Housekeeping

Explore the area

Map
20 Phan Chu Trinh, Hoan Kiem District, Hanoi, 10000
  • Hanoi Opera House
    7 min walk
  • Trang Tien Plaza
    9 min walk
  • Hoan Kiem Lake
    12 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    44 min drive

Room options

Room, 1 King Bed, City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds, City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Room, 1 King Bed, Accessible

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

King, Suite, 1 Bedroom

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 26.4 sq m
  • Sleeps 2
  • 1 King Bed

King, Suite, 1 Bedroom

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn Hanoi

Hotel with free parking, a quick walk to Hanoi Opera House
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Change of bedsheets is available on request.
Hilton Garden Inn Hanoi offers 87 accommodations with MP3 docking stations and minibars. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is offered daily and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Hanoi. During your stay, you're just a quick walk from Hanoi Opera House. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy international cuisine while dining at The Garden Bar
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Within a 15-minute walk of Hanoi Opera House and Hoan Kiem Lake
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center, 3 meeting rooms, and coworking spaces are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1163 square feet (108 square meters) and includes a conference center. A 24-hour fitness center, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hilton Garden Inn Hanoi. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.
The Garden Bar - This bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open 24 hours.
The Garden Grille - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking available only on request
  • Free secured, covered self-parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: VND 277200 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available

Restaurants on site

  • The Garden Bar
  • The Garden Grille

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1163 square feet of space)
  • Coworking spaces
  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 100
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 100
  • Deep-pile carpet in room
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 150
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Couples dining
  • Designated smoking areas (fines apply)
  • Locally owned and organised tours and activities
  • Shared microwave
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch LCD TV
  • TV channels
  • MP3 dock

Food and drink

  • Free bottled water
  • Local meal delivery service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Local maps
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Garden Inn Hanoi

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 1386000 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 277200 per person
  • Rollaway bed fee: VND 1386000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds and onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hanoi Hilton Garden Inn
Hilton Garden Inn Hanoi
Hilton Garden Inn Hotel Hanoi
Hilton Garden Inn Hanoi Hotel
Hilton Garden Inn Hanoi Hotel
Hilton Garden Inn Hanoi Hanoi
Hilton Garden Inn Hanoi Hotel Hanoi

Hilton Garden Inn Hanoi Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 133 out of 314 reviews" "
Rating 8 - Good. 137 out of 314 reviews" "
Rating 6 - Okay. 32 out of 314 reviews" "
Rating 4 - Poor. 10 out of 314 reviews" "
Rating 2 - Terrible. 2 out of 314 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

TADEUSZ

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Aug 2024

10/10 Excellent

Justin

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

KENSUKE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay in old town
Certainly! Here's the revised version with a touch of Hanoi's charm: I stayed for three nights on a business trip in Hanoi. The hotel is located in the heart of the old town, providing an authentic experience of the city's vibrant atmosphere. It’s perfect for leisurely walks to the serene Hoan Kiem Lake and exploring the bustling streets filled with shops and street vendors. There are numerous local and international restaurants within walking distance. The staff is exceptionally motivated and friendly, reflecting the warm hospitality Hanoi is known for. The hotel restaurant specializes in delicious Vietnamese cuisine, capturing the unique flavors of the region. However, the quality of the Western dishes, particularly the pastas, could use some improvement.
Stayed 3 nights in Jul 2024

4/10 Poor

David

Travelled with group
Disliked: Property conditions & facilities, room comfort
Cannot recommend
Nothing special. Mediocre breakfast buffet. Uncomfortable bed. Lobby staff not very helpful
Stayed 3 nights in Jun 2024

10/10 Excellent

Anthony

Stayed 3 nights in Apr 2024

8/10 Good

TAKAO

Stayed 1 night in Apr 2024

10/10 Excellent

Tuan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms, great customer service. Our 2 rooms were not next door but at least it was on the same floor. The breakfast wasn't worth the price, the only best thing I ate there was the Pho Hanoi. Broth was hot and delicious. Meat tender and flavorful. Rooms were big, nice, clean. Wi-Fi was good. Had a great experience, would stay here again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Akira

Stayed 2 nights in Apr 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Staff, Great Location, and Enormous Room.
I enjoyed the large room, although the carpets were worn out. The room next to me had wood floors so you must be in the process of replacing the carpet. The staff at the front desk were helpful and friendly, Ms. Anh at breakfast was delightful, as were others like Thuy. The location of the hotel was excellent, it was easy to walk to Ho Khiem Lake and other attractions very easily. I would stay again.
Stayed 4 nights in Mar 2024

10/10 Excellent

Aleksa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Nothing to rave about. Average for Hilton. Need to look to upgrade and refurbish. Slightly dated and old. Convenient for central Hanoi and old town.
Stayed 3 nights in Jan 2024

10/10 Excellent

Nga

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast with lots of choices. The hotel is close to good restaurants. Walkable distance to places of interest.
Stayed 1 night in Jan 2024

8/10 Good

Bikas

Stayed 4 nights in Jan 2024

10/10 Excellent

Laksri

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Place to stay in Hanoi
We spoke to staff even before making reservations.Advice given and recommendations made helped us to plan our visit. Vu and Chi went out of thier way always to feel us welcomed. Best travel advice in HANOI better than travel agents.
Stayed 3 nights in Jan 2024

8/10 Good

Kwok Hon JOSEPH

Stayed 5 nights in Dec 2023

10/10 Excellent

Curtis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Michael

Stayed 1 night in Dec 2023

8/10 Good

Reeta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

YOUNGJONG

Stayed 1 night in Dec 2023

10/10 Excellent

Eunhee

Stayed 2 nights in Nov 2023

10/10 Excellent

Eunhee

Stayed 2 nights in Nov 2023

8/10 Good

Chun Cheong Dominey

Stayed 1 night in Nov 2023

8/10 Good

Florence

Stayed 3 nights in Oct 2023

10/10 Excellent

CAGATAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and service
Great staff at the breakfast hall and reception, we really liked to stay in this hotel, they were always very helpful. If we come to Hanoi again, we'll definitely stay in this hotel.
Stayed 7 nights in Oct 2023

10/10 Excellent

jen wei

Stayed 2 nights in Oct 2023

6/10 Okay

Eddie

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023