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Hanoi L'heritage Diamond Hotel & Spa

4.0 star property

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Photo gallery for Hanoi L'heritage Diamond Hotel & Spa

Restaurant
Exterior
Restaurant
Executive Suite, Balcony, City View
Executive Suite, Balcony, City View

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
17 Nha Chung, Hang Trong, Hoan Kiem, Hanoi, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    ‪2 min walk‬
  • Hoan Kiem Lake
    ‪5 min walk‬
  • Hang Gai Street
    ‪6 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪24 min drive‬

Room options

View all photos for Superior Double or Twin Room, 1 Bedroom

Superior Double or Twin Room, 1 Bedroom

Superior Double or Twin Room, 1 Bedroom

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Deluxe Double or Twin Room, Accessible, City View

Deluxe Double or Twin Room, Accessible, City View

Deluxe Double or Twin Room, Accessible, City View

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Suite, Balcony, City View

Executive Suite, Balcony, City View

Executive Suite, Balcony, City View

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

In-room safe, desk, blackout curtains, soundproofing

Deluxe Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

  • 45 sq m
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

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About this property

Hanoi L'heritage Diamond Hotel & Spa

Hotel with a full-service spa, steps from St. Joseph's Cathedral of Hanoi
A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include spa services, concierge services, and dry cleaning.
Hanoi L'heritage Diamond Hotel & Spa offers 55 air-conditioned accommodations with safes and complimentary bottled water. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
During your stay at Hanoi L'heritage Diamond Hotel & Spa, you're just a quick walk from Hoan Kiem Lake. You'll find features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Steps from St. Joseph's Cathedral of Hanoi and 5 minutes by foot from Hoan Kiem Lake
  • Airport shuttle service available for a fee
Hanoi L'heritage Diamond Hotel & Spa offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, tour/ticket assistance, and concierge services are also featured at Hanoi L'heritage Diamond Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Hanoi hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Hanoi L'heritage Diamond Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: VND 300000 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bike rentals
  • Full-service spa

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi L'heritage Diamond Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 500000.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 300000 per person
  • Airport shuttle fee: VND 4 per vehicle (roundtrip)
  • Airport shuttle fee per child: VND 2 (roundtrip)
  • Rollaway bed fee: VND 500000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Hanoi L'heritage Diamond Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi L'heritage Diamond Hotel
L'heritage Diamond Hotel
Hanoi L'heritage Diamond
L'heritage Diamond
Hanoi L'heritage Diamond Hotel Spa
Hanoi L'heritage Diamond & Spa
Hanoi L'heritage Diamond Hotel & Spa Hotel
Hanoi L'heritage Diamond Hotel & Spa Hanoi
Hanoi L'heritage Diamond Hotel & Spa Hotel Hanoi

Hanoi L'heritage Diamond Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 84 out of 122 reviews
Rating 8 - Good. 20 out of 122 reviews
Rating 6 - Okay. 13 out of 122 reviews
Rating 4 - Poor. 3 out of 122 reviews
Rating 2 - Terrible. 2 out of 122 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adequate
Friendly small hotel in good location, marked down by lack of bar, lack of rooftop bar, no lounge or communal meeting place and no restaurant
Stayed 8 nights in Oct 2024

10/10 Excellent

PAVITHRE

Stayed 1 night in May 2024

10/10 Excellent

Raana

Stayed 2 nights in Apr 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is good value for money. Location is in Old Quarter, convenient. Staff outstanding. Only negative was breakfast, which was below quality of others in Vietnam.
Stayed 2 nights in Feb 2020

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
well situated hotel
the hotel is very centrally situated to explore Hanoi. The reception staff were exceedingly helpful with directions and any queries. They also were happy to look after our larger luggage whilst we were in Halong bay.
Stayed 2 nights in Jan 2020

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient and accesible localtion
It is a convenient hotel With a good location. The room was spacious and the staff friendly.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent family rooms. Thoroughly enjoyed our shoet stay. Staff incredibly helpful.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Not bad, but...
I stayed 1 night at the L’heritage Diamond, and one night at a different property. The L’heritage Diamond ( LD) was 20% more expensive than the other hotel. However, the other hotel handily beat the LD in every meaningful category : cleanliness, guest service, design, comfort, noise level, and value. Management would be well advised to implement a better system of monitoring and ensuring room cleanliness. My bedsheet had a very noticeable red stain, and there were numerous hairs on the bathroom floor and a towel. The staff in the lobby and restaurant were pleasant, and professional for the most part. Overall, my stay was decent, but not great.
Stayed 1 night in Nov 2019

8/10 Good

Debi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, good room, Beware construction noise
We were upgraded at check in. Big room, very clean, great shower. Breakfast good but offered the a la carte menu only after we finished buffet - which had nice choices. Cons - noisy. Construction behind and in front of hotel. Noisy air con and could hear plumbing from adjacent bathrooms. Slept with earplugs. Nice staff but not as polished as better hotels. Avoid driver to/from airport. Overly aggressive, on phone much of trip and drove too fast. Taxi drivers were more careful than he.
Stayed 1 night in Nov 2019

10/10 Excellent

P, Bali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel that is very well positioned. Goodness me.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very friendly welcome, staff always on hand to help and always smiling. Great value for money in a very good location in Hanoi old town
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful family room with great set up with two connecting rooms. Wonderful reception staff with Marteen doing a great job managing reception and Viet Anh so helpful and kind. Massage staff wonderful and gave our children great massages for a very reasonable fee. Totally recommend this hotel and would definitely stay here again as faultless and great location.
Stayed 4 nights in Jul 2019

10/10 Excellent

Elisavet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location!
Great hotel, great location! Staff was super nice and helpful, very pleasant stay!
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
On arrival we were put in a room on 4th floor. Very hot and no lift. We asked to be moved which was achieved on day 3 of 4. The new room by the pool on ground floor was excellent. Pool was lovely, but there was building work going on right next to the pool which was all day and noisy and dusty. Would stay agin but only in round floor poolside room. Breakfast was good. Staff were friendly and helpful.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Handy spot. Big, clean rooms. Good breakfast. Friendly staff.
Stayed 3 nights in Jun 2019

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had just one night stay in Hanoi but all the staff here were absolutely great even allowed us to leave luggage in foyer while we explored after our Halong Bay Cruise, even though we weren't staying there that night
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Great location - room overlooks construction site and they work at night. Breakfast needs work - coffee and noodle soup terrible and for Vietnam that is just not acceptable
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Apr 2019

10/10 Excellent

Hatton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand new Hotel in Hanoi Old Quarter center !
Fantastic stay and we were made to feel very welcome indeed. The staff are exceptional and this is a wonderful hotel to stay in.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
The positives are good location and very friendly and helpful staff. The negatives are the relatively small rooms, and bathrooms that need upgrades and maintenance.
Stayed 3 nights in Mar 2019

8/10 Good

Geir-Olav, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities
Will become very good in near future
Nice hotel, but the do construction work on the other side of the street. We got moved from a nice front room to a cramped side room to escape the noise. When constructions are finished in a few months this will be a perfect place to stay in the old town. Nice 9th floor breakfast restaurant with view. Clean rooms, new hotel, good service.
Stayed 1 night in Mar 2019

4/10 Poor

Loc

Disliked: Room comfort
Small Space
The room was a lot smaller than we expected. We booked 2 separate rooms for my husband and I and my friend and her boyfriend. I am not sure if they had given both of us a really small room because we stayed for one night or if that is the size for all the rooms. It would be do-able for just one person. Thankfully we only had 1 luggage cause we wouldn’t know what to do if we had 2. We ended up staying at another sister hotel after our halong bay tour and it was a lot more comforting.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel I have been to in my life! The staff here are friendly and helpful especially Emmanuel and his team. They provided many good recommendations for delicious food and fulfilled every request we made. Hotel responded to our emails promptly and accurately. And they alway keep their professional attitudes to the guests. The breakfast is good and location is so convenient. Room are clean and comfortable.
Stayed 1 night in Feb 2019