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Hanoi Elite Hotel

3.5 star property

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Photo gallery for Hanoi Elite Hotel

Exterior
Dining
Reception
Superior Room
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry

Explore the area

Map
10/50 Dao Duy Tu, Hanoi, HAN, 00000
  • Ta Hien Street
    ‪1 min walk‬
  • Quan Chuong Gate
    ‪4 min walk‬
  • Hanoi Old Town Night Market
    ‪5 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪39 min drive‬

Room options

Deluxe Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

  • 25 sq m
  • Sleeps 5
  • 2 Double Beds

Similar properties

Room

Hanoi Inner Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
4.6 out of 5, Wonderful, (1004)
The price is €37
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Hanoi Inner Hotel

About this property

Hanoi Elite Hotel

Family-friendly hotel with a 24-hour front desk connected to a shopping center in Hanoi
A snack bar/deli, 24-hour room service, and concierge services are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hanoi Elite Hotel offers 12 accommodations with washers/dryers and computers. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Our customers tell us they can't get enough of the helpful staff at Hanoi Elite Hotel. During your stay, you'll be connected to a shopping center, and just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, a snack bar/deli, and breakfast (surcharge) are available.
  • Free WiFi
  • Cooked-to-order breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Just a 5-minute walk from Hanoi Old Town Night Market and 6 minutes by foot from Hoan Kiem Lake
  • Airport and train station pick-up shuttle service available for a fee
There's a snack bar/deli on site. Public spaces have free WiFi. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. A library, tour/ticket assistance, and concierge services are also featured at the family-friendly Hanoi Elite Hotel.

Smoking is allowed in designated areas at this 3.5-star Hanoi hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
24-hour room service is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: VND 100000 for adults and VND 60000 for children
  • 24-hour room service

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Washer/dryer

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Spa

  • Massages

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • Computer
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Washer and dryer

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Elite Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately VND 100000 for adults and VND 60000 for children
  • Airport shuttle fee: VND 450000 per vehicle (one-way)
  • Airport shuttle fee per child: VND 450000 (one-way), (up to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hanoi Elite Hotel offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Elite Hanoi
Elite Hanoi Hotel
Elite Hotel Hanoi
Hanoi Elite
Hanoi Elite Hotel
Hanoi Hotel Elite
Hotel Elite Hanoi
Hanoi Elite Hotel Hotel
Hanoi Elite Hotel Hanoi
Hanoi Elite Hotel Hotel Hanoi

Hanoi Elite Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 227 out of 316 reviews
Rating 8 - Good. 68 out of 316 reviews
Rating 6 - Okay. 12 out of 316 reviews
Rating 4 - Poor. 7 out of 316 reviews
Rating 2 - Terrible. 2 out of 316 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Kim Hong

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is not cleaned
This hotel is very old. Not very clean. We’re not even sure the sheets were washed. Even at a discount, it’s not worth the money. We stayed here for 2 nights. We moved to ANOTHER hotel just around the corner for next 2 nights for exactly the same price. The next hotel is so much better, clean & they even provided good breakfast.
Stayed 2 nights in Oct 2024

8/10 Good

JAMIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked at this hotel and our room wasn't available (burst pipe???). They took us to a comparable hotel, at no extra charge. Super helpful staff.
Stayed 1 night in Oct 2024

8/10 Good

Kenneth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property does not have an elevator. I was on the highest floor. Overall stay was great as it was near everything. Had a blast in Hanoi. I plan to return again soon.
Stayed 1 night in Oct 2024

10/10 Excellent

Emily, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really in a good convenient location. The staff is very knowledgeable and friendly, they have been very helpful during my stay. The housekeeper is really great in maintaining the room, replenishing the water, tea, and coffee. I would definitely recommend the hotel and return for another visit.
Stayed 11 nights in Oct 2024

6/10 Okay

Mark A

Liked: Staff & service
Disliked: Property conditions & facilities
No elevator, leaky shower
Stayed 7 nights in Oct 2024

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Great experience, would come again. Only downside, no elevator. Super close the beer street
Stayed 2 nights in Sep 2024

8/10 Good

Brandon, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Micheal and the staff went above and beyond to make sure our travel plans went as well as possible despite the effects of typhoon yagi. I can express enough how friendly and helpfull everyone was. The hotel is located in the heart of old town. It is close to the infamous beer street but it is far enough from the action and the room was quiet and clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Stayed 3 nights in Jun 2024

2/10 Terrible

Shira

Stayed 1 night in Jun 2024

8/10 Good

Subhash

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price we paid we cannot complain much. As this is the best location to stay in old town. Pros: 1. Location as most of famou things near by like beer street, Train Street, Church, Lake and lot many food option and shops. 2. Staff 3. Help to arrange transport early morning 4:30am. Cons: 1. Fridge is really very dirtyand seems not working well 2. Some repair required specially gate lock and bathroo taps leakge and not very smooth. 3. No lift you need to take your luuage to your room and if u have heavy luggauge its not so good. 4. TV not working so for family with kids can face problem.
Stayed 3 nights in Jun 2024

8/10 Good

Clément

Travelled with partner, Travelled with group
Liked: Staff & service, property conditions & facilities
Is quietness
Stayed 1 night in Jun 2024

8/10 Good

Alex

Stayed 1 night in May 2024

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful. They even had sim cards, installed it for me. They set up airport transfer, clean nice toyota suv, and installed my sim card, and simply added it to the bill. Unfortunately we wanted to stay another night but they were fully booked. Room was nice and clean, no street noise. Convenient to our walking tours, beer street. Great stay in hanoi
Stayed 1 night in Apr 2024

4/10 Poor

Phan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Hung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and friendly staff. I had a great time here. The slightly annoying thing is that the hotel has 6 floors, and there is no elevator. I was assigned to the 5th-floor room, and it took some effort to walk up the room. But the price makes up for this.
Stayed 2 nights in Mar 2024

8/10 Good

Berry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place in Old Quarter but Old Quarter is chaotic and noisy I would have preferred the neighborhood near the Cathedral
Stayed 1 night in Mar 2024

8/10 Good

Audrey

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good place for a night
Stayed 1 night in Jan 2024

8/10 Good

steve

Liked: Cleanliness, staff & service, room comfort
Great location and friendly staff
Nice hotel rightvin the centre of Hanoi close to Beer Street and within walking distance of lots of attractions. Hotel was clean and the staff very helpful and friendly. Only downside was the room was a bit damp and musty
Stayed 3 nights in Feb 2024

8/10 Good

Kyra

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful. Room was clean but a bit damp because it was very rainy during our stay. No elevator. Good hotel.
Stayed 3 nights in Jan 2024

10/10 Excellent

Awstin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Micheal and the rest of the staff are wonderful. Gave me a nice list of things to see and do in the city, plus some great spots to eat. Location is great with lots to do in walking distance, would stay here again next time I come back to the city.
Stayed 6 nights in Dec 2023

10/10 Excellent

William, San Bruno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is in the perfect location if you are looking to be right in the action of Old Quarter. The only down side to the hotel was it has no elevator, so you may have to walk up many stairs depending on what room your floor is on. Overall it was a good place to stay. The staff was very friendly and helpful.
Stayed 2 nights in Dec 2023

10/10 Excellent

ALESSANDRO

Stayed 3 nights in Oct 2023

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and Staff
Super 5 stars for Michael, very professional and very helpful person. He made my stay very easy giving me all the tips about visiting Hanoi and sorraundings ndings. The hotel is amazing and in an excellent location. I strongly raccomend this hotel.
Stayed 1 night in Oct 2023

8/10 Good

David

Stayed 2 nights in Oct 2023