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Acoustic Hotel & Spa

4.0 star property

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Photo gallery for Acoustic Hotel & Spa

Front of property
Business centre
Lounge
Reception
Premier Suite

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Spa
  • Room service
  • Housekeeping

Explore the area

Map
39 Tho Nhuom Hoan Kiem, Hanoi, 100000
  • Hoa Lo Prison Museum
    ‪4 min walk‬
  • Train Street
    ‪4 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪9 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪39 min drive‬

Room options

View all photos for Junior Suite, Balcony

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Balcony

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premier Suite

Premier Suite

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Family Balcony

Suite Family Balcony

Suite Family Balcony

  • 70 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Royal Suite

Royal Suite

Royal Suite

  • 70 sq m
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Acoustic Suite

Acoustic Suite

Acoustic Suite

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Deluxe Balcony

Premier Deluxe Balcony

Premier Deluxe Balcony

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Senior Double or Twin Room, City View

Senior Double or Twin Room, City View

Senior Double or Twin Room, City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds

View from room

Family Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Connecting Rooms

Family Connecting Rooms

Family Connecting Rooms

  • 45 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Junior Suite, 1 King Bed, Non Smoking, City View

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Acoustic Hotel & Spa

Hotel with a full-service spa, a short walk to St. Joseph's Cathedral of Hanoi
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
Acoustic Hotel & Spa offers 66 air-conditioned accommodations with minibars and safes. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include hot stone massages, facials, body scrubs, and manicures and pedicures. The spa is open daily.
During your stay at Acoustic Hotel & Spa, you're just a quick walk from St. Joseph's Cathedral of Hanoi. Free WiFi in public areas, a full-service spa, and a restaurant are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Self parking available for a fee
  • Motorcycle parking only
  • Treat yourself to massages, body scrubs, or facials at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, scooter/moped rentals, and bike rentals
  • Within a 15-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi
Acoustic Hotel & Spa offers its guests a full-service spa and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A rooftop terrace, a library, and tour/ticket assistance are also featured at the business-friendly Acoustic Hotel & Spa. Only motorcycle parking is available.

This 4-star Hanoi hotel is smoke free.

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site motorcycle parking only
  • Self parking on site (VND 500000 per night)
  • Off-site parking within 492 ft (VND 500000 per day)
  • Street parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Playground
  • Scooter/moped hire

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • Body scrubs
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Spa open daily

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathrobes
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 40-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: VND 500000 per night
  • Nearby parking fee: VND 500000 per day (492 ft away)
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Acoustic Hotel Hanoi
Acoustic Hotel & Spa Hotel
Acoustic Hotel & Spa Hanoi
Acoustic Hotel & Spa Hotel Hanoi

Acoustic Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 46 out of 66 reviews
Rating 8 - Good. 17 out of 66 reviews
Rating 6 - Okay. 1 out of 66 reviews
Rating 4 - Poor. 0 out of 66 reviews
Rating 2 - Terrible. 2 out of 66 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality service and beautiful property
Stayed 2 nights in Nov 2024

10/10 Excellent

Hayden

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Clara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

Bie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m so please with the staff They are so helpful and kind
Stayed 4 nights in Aug 2024

10/10 Excellent

Khoa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent from the staff to the food to the location. The one minor gripe I had was the shower head did not have a lot of pressure.
Stayed 3 nights in Mar 2024

10/10 Excellent

Parimal A.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff. Initially the room AC was not working and end up wasting 30 minutes
Stayed 1 night in Jan 2024

10/10 Excellent

Owais, Ingleburn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good value for money. Recommended.
Stayed 3 nights in Jan 2024

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2023

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service
The staff was very friendly, professional and helpful.
Stayed 1 night in Aug 2023

10/10 Excellent

Lalit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish, clean property with super friendly staff. The breakfast restaurant is lovely with a reasonable selection of both Asian and Western food. Hotel is located on a busy street but wonderfully serene inside. In-room facilities are what you’d expect of any quality establishment and there was nothing wanting. The ladies in the spa are wonderful, friendly and with strong hands. I didn’t try the gym but it had two runners, weights, etc. We walked to most of the sites we wanted to see but just as easy to Grab it anywhere. They’re pretty cheap and plentiful. If we are ever in Hanoi again, we wouldn’t hesitate to stay. Definitely worth a visit.
Stayed 6 nights in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice hotel but average stay unfortunately
This was a nice hotel. Hotel seemed very empty due to Coronavirus probably. Staff where very friendly and accommodating. Internet was terrible. We had a room overlooking street and it was very noisy and hard to relax. Overall room was nice. Wouldn’t stay here again though due to how busy of a street it was on and the noise plus internet.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, close to everything
Very clean and comfortable hotel, with far the best bed we slept in while traveling in Vietnam! Breakfast buffet was very tasty and wide-ranging. Also a wonderful foot massage in the spa downstairs. Walkable to the old quarter, the French quarter, and the Government district. Highly recommend. Note: when we traveled in Feb 2020, the building next door was under construction between 8:30am and 5:30pm daily. This wasn't an issue for us as we were out and about during the day. If this is your first stop in Vietnam and you man need an afternoon nap to deal with jet lag, check with the hotel on the status of construction.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Very accommodating staff. Helpful and friendly. Would return.
Stayed 1 night in Feb 2020

8/10 Good

Gina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay, value for money!
Hotel staff were great and kind to help! Very hospitable :)
Stayed 2 nights in Feb 2020

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic stay. The staff are so friendly and helpful
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with excellent staff. They were very kind to let us rest in the spa when we arrived very early after a night train and stored our bags for us during the day until check-in.
Stayed 1 night in Jan 2020

10/10 Excellent

Deb, Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, breakfast and location. the rooms were very clean
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2019

10/10 Excellent

Mark, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing at Acoustic Hotel in Hanoi from the beginning to the end. We were greeted by a welcome tea drink and friendly staff. The staff was very informative from suggestions on places to see, room and breakfast info and bringing our luggage to our room. The room itself was well decorated and had a comfortable bed. The included breakfast buffet had a wide selection of tasty food, fruit and pastries and I also loved that they offered free coffee and tea in the afternoon. Also, their made to order breakfast station of omelettes, eggs, waffles, Pho, etc was delicious! The staff was very welcoming and friendly. The hotel is clean, in a great location to walk around the old quarter. I would definitely recommend this new hotel to people visiting Hanoi!More
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff we excellent and helpful all were very happy and always go out of there way to make sure you have everything you need, we got the flu when we were there and the staff couldn’t have been more helpful and also went with my wife to the chemist to help get the medicine we needed, the breakfast and the staff were excellent, rooms very clean and a great rooftop bar with 2x hot spas and again very helpful staff, would most definitely recommend this hotel
Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel are new and very clean. Breakfast is good with diff variety. Staff are very friendly and helpful especially Mr Jimmy, the manger to take extra miles to make sure all guest are well taken of
Stayed 2 nights in Aug 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
I’d just like to say a very big thank you to all the staff at this wonderful Hotel, From the bell boys right the way through to manger Jimmy I’ve never been so welcomed in a hotel anywhere. Their attention to detail is second to none and they will help you with anything and take pride in their work. The hotel is clinically clean and the food is fantastic. When I return to Hanoi, The Acoustic Hotel is where I will stay. Thanks again and keep up the good work Peter
Stayed 4 nights in Aug 2019