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Hanmer Springs Hotel

4.5 star property
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Photo gallery for Hanmer Springs Hotel

Seasonal outdoor pool
Property grounds
Breakfast and dinner served, garden views
Lobby lounge
Library

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
1 CONICAL HILL ROAD, 1, Hanmer Springs, 7334
  • Chisholm Park
    ‪2 min walk‬
  • Hanmer Springs Thermal Reserve
    ‪4 min walk‬
  • Conical Hill Walkway
    ‪8 min walk‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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Iron/ironing board, free WiFi, bed sheets

Suite

  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Twin

Superior Twin

Superior Twin

  • 26.0 sq m
  • Sleeps 4
  • 2 Queen Beds

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Superior King

Superior King

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Patio Room

Garden Patio Room

Garden Patio Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio

Terrace/patio

Family Studio

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Garden Studio

Garden Studio

Garden Studio

  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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Exterior

Braemar Lodge And Spa

  • Spa
  • Pet-friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (562)
The price is €149
for 1 room
includes taxes & fees
5 Mar - 6 Mar
Braemar Lodge And Spa

About this property

Hanmer Springs Hotel

Luxury hotel with a seasonal outdoor pool and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor tennis court, a seasonal outdoor pool, and a business center.
Hanmer Springs Hotel offers 48 accommodations with iPod docking stations and hair dryers. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Hanmer Springs hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Hanmer Springs Hotel's great location. During your stay, you're just a quick walk from Chisholm Park. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy garden views while dining at Isobel's Restaurant
  • Continental breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes an outdoor tennis court
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute walk from Chisholm Park and 4 minutes by foot from Hanmer Springs Thermal Reserve
Hanmer Springs Hotel offers its guests an outdoor tennis court and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and a meeting room are available. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Hanmer Springs Hotel. Self parking is free.

This 4.5-star Hanmer Springs hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10:30 AM.
Isobel's Restaurant - Overlooking the garden, this restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

Dutch, English, Filipino, German, Hindi, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10:30 AM: NZD 25-30 for adults and NZD 12.50-15 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Isobel's Restaurant

Things to do

  • Outdoor tennis court
  • Seasonal outdoor pool
  • Tennis

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • A meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of food locally sourced
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Portable fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Iron/ironing board
  • Recycling

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: NZD 40
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 40.00

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 40.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 25 to 30 for adults, and NZD 12.50 to 15 for children
  • Early check-in fee: NZD 40 (subject to availability)
  • Late check-out fee: NZD 40.00 (subject to availability)
  • Rollaway bed fee: NZD 40.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in November and close in April.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hanmer Springs Heritage
Heritage Hanmer Springs
Heritage Hotel Hanmer Springs
Heritage Hanmer Springs Hotel Hanmer Springs
Heritage Hanmer Springs Hotel
Heritage Hanmer Springs
Hanmer Springs Hotel Hotel
Hanmer Springs Hotel Hanmer Springs
Hanmer Springs Hotel Hotel Hanmer Springs

Hanmer Springs Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 245 out of 466 reviews
Rating 8 - Good. 151 out of 466 reviews
Rating 6 - Okay. 40 out of 466 reviews
Rating 4 - Poor. 21 out of 466 reviews
Rating 2 - Terrible. 9 out of 466 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great location with easy access to the thermal springs, trails, and restaurants. Room was comfortable and clean. No lift/elevator so lugging the heavy suitcase up the stairs was a bit of a chore.
Stayed 1 night in Nov 2024

10/10 Excellent

Millie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location in the heart of the town centre. Walkable to everything. Enjoyed the breakfast each morning. The grounds are beautiful
Stayed 2 nights in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of town, staff very agreeable, lots of activity and eating options.
Stayed 2 nights in Nov 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Stayed 1 night in Oct 2024

8/10 Good

Jeni

Stayed 1 night in Oct 2024

8/10 Good

hongwei

Travelled with family, Travelled with family and small children
Liked: Amenities
Old but clean. Nice location.
Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
10 out of 10
Lovely room, bed was so comfy. Staff so friendly and hopfully. Short stroll to shops, cafes and pools. Weather wasn't to best,but still had a great time. Was nice to wake up to snow over night. Would definitely go back.
Stayed 1 night in Oct 2024

8/10 Good

Fiona

Stayed 2 nights in Sep 2024

8/10 Good

Anna

Liked: Property conditions & facilities
Charming
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
It was a lovely stay however I feel it should be more wheel chair accessible or have some sort of alternative for the stairs.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great valve for money.
Stayed 1 night in Sep 2024

6/10 Okay

Paul

Liked: Cleanliness, amenities
Took me 20 minutes to find the studio apartment after poor directions were given at the front desk
Stayed 1 night in Sep 2024

8/10 Good

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely old hotel with beautiful grounds. The location was excellent, the staff were friendly and it was nice an quiet
Stayed 1 night in Sep 2024

8/10 Good

Margaret Ruth

Comfortable stay
Enjoyed a comfortable stay with close proximity to hot pools and cafes. Enjoyed the happy hour for drinks and free continental breakfasts too. Hotel has lovely grounds and an attractive setting.
Stayed 2 nights in Sep 2024

8/10 Good

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were really helpful assisting my husband with disability issues. In that respect we were disappointed however that there was no lift to carry heavy luggage. The garden setting is lovely and quiet, set well off the street.
Stayed 1 night in Sep 2024

10/10 Excellent

Anika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Property was a graat location
Stayed 1 night in Aug 2024

2/10 Terrible

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities
Very rundown, poor service
Stayed 2 nights in Sep 2024

10/10 Excellent

Abbey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Hotel is dated but you really couldn’t fault how clean the room was and the service we received from the staff. Location is amazing just parked the car up and walked everywhere with our 3 year old. Would definitely book again. Price was reasonable also.
Stayed 1 night in Aug 2024

10/10 Excellent

simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, helpful, great service, ideal location, lovely grounds
Stayed 1 night in Aug 2024

10/10 Excellent

peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean comfortable hotel. Close to shops and pools and eating places besides the hotel. We only stayed one night but think we’d like to stay longer next time. I would ask for a ground floor room next time as I have issues with stairs but forgot to tell them on booking nevertheless a great stay with comfortable beds and great facilities. Susan and Peter Wood
Stayed 1 night in Aug 2024

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reqlly enjoyed the location, easy parking. Rooms were clean and spacious. The restaurant on site, Isobels, was fantastic. Would happily stay here again
Stayed 2 nights in Aug 2024

8/10 Good

Roger

Travelled with partner
Liked: Cleanliness, staff & service
Love staying here but the hotel is sadly getting a bit tired now. The staff were very friendly, helpful and kind.
Stayed 1 night in Aug 2024

2/10 Terrible

Elise-Maree

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Badly needs work, is not a four star hotel,needs refurbishing badly, hard to find reception.things in bathroom didn't work, nothing in the mini bar, not even bottled water, nit even sure the fridge worked. Lighting was shocking. Just awful. Definitely will not be back.
Stayed 1 night in Jul 2024