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"The hotel is very well situated, 5 minutes walk from Hamburg central station. Breakfast is super. Receptionists are super friendly. The room is clean ... " More

By a verified traveller on Tue 03 Jan 2023

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Standard Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Comfort Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Basic Double Room, 1 Double Bed, Shared Bathroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Comfort Quadruple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Hamburg. During your stay, you'll be connected to the convention centre and just a quick walk from Museum of Arts and Crafts Hamburg. Features include free breakfast and free WiFi in public areas.

  • Free buffet breakfast served daily
  • Free WiFi
  • Amenities include a front desk safe, multilingual staff and a lift
  • Just a 4-minute drive from Hamburg City Hall and a few minutes from Miniatur Wunderland
  • Dogs welcome for a fee

Hotel Hamburg ratings based on 26 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Hamburg

Everyone (13) Couples (4) Family (5)
5 out of 5
The hotel is very well situated, 5 minutes walk from Hamburg central station. Breakfast is super. Receptionists are super friendly. The room is clean and change towels everyday. I frankly felt confortable. The area is has a lot of markets around.

Posted by on 3 Jan 2023

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4 out of 5
Localização óptima. Bom pequeno almoço e staff simpático.

Posted by on 31 Jan 2019

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4 out of 5

Posted by on 25 Oct 2024

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4 out of 5

Posted by on 18 Jul 2024

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3 out of 5
Die Unterkunft befindet sich in einem Hotspot in Hamburg St. Georg. Auch deshalb sehr übel, weil schon morgens Obdachlose alkoholisiert an den Srrassenrändern sitzen, bzw. Prostituierte auf den Straßen ihren Geychätten machgehen. Sehr viele Ausländer und man fühlt sich ständig belästigt, weil.man immer angebettelt wird. Die Polizei muss immer wieder ausrücken, weil es zu Rangeleien kommt. Die Restaurant

Posted by on 20 Jun 2024

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2 out of 5
An dieser Strasse wo das Hotel liegt ist ein Türken,Juncki und Obdachlosen Viertel,die Strasse ist schmutzig!Früstück war super!Das Zimmer Altmodisch und sehr klein!

Posted by on 12 Apr 2024

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1 out of 5
Tv ging nicht, kein Internet , Personal kümmert sich nicht

Posted by on 12 Jun 2023

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3 out of 5

Posted by on 29 Apr 2023

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2 out of 5
Umgebung sehr unfreundlich ( Drogen,Schmutz,laut), Zimmerservice ungenügend, Personal Morgenessen freundlich

Posted by on 15 Oct 2022

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4 out of 5

Posted by on 22 May 2022

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About the Novum Hotel Hamburg Stadtzentrum

Location Steindamm 29, Hamburg, HH 20099

Property Features

Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Hotel Hamburg also features multilingual staff, a front desk safe, and a television in common area. This Hamburg hotel is smoke free.

  • 1 building
  • 49 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Hamburg Central Station (0.6 km / 0.4 mi)
  • Metro station: South Central U-Bahn (0.4 km / 0.3 mi)

Room Amenities

Hotel Hamburg offers 49 accommodations with a safe and free newspapers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Cable channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Heating

Food & Drink

Guests are served a free buffet breakfast daily.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 15 per pet, per day
  • Only dogs are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Property follows guide to reopening holiday rentals (DTV & DFV - Germany)
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 4
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 6.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hamburg Novum Hotel
  • Novum Hamburg Stadtzentrum
  • Novum Hotel
  • Novum Hotel Hamburg
  • Novum Hotel Hamburg Stadtzentrum
  • Novum Hotel Stadtzentrum
  • Novum Stadtzentrum
  • Hotel Hamburg Hotel
  • Hotel Hamburg Hamburg
  • Hotel Hamburg Hotel Hamburg
  • Novum Hotel Hamburg Stadtzentrum

You should know

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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