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Hotel Hamburg

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Photo gallery for Hotel Hamburg

Reception hall
Family Room
Family Room
Family Room
Exterior

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Steindamm 29, Hamburg, HH, 20099
  • Moenckebergstrasse
    ‪7 min walk‬
  • Hamburger Kunsthalle
    ‪10 min walk‬
  • Jungfernstieg
    ‪17 min walk‬
  • Hamburg (HAM)
    ‪35 min drive‬

Room options

View all photos for Economy Single Room

Economy Single Room

Economy Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Quadruple Room

Premium bedding, in-room safe, desk, blackout curtains

Comfort Quadruple Room

  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Basic Double Room, 1 Double Bed, Shared Bathroom

Basic Double Room, 1 Double Bed, Shared Bathroom

Basic Double Room, 1 Double Bed, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Premium bedding, in-room safe, desk, blackout curtains

Triple Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Comfort Double Room

Premium bedding, in-room safe, desk, blackout curtains

Comfort Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

  • 22 sq m
  • Sleeps 5
  • 1 Double Bed, 1 Double Sofa Bed and 1 Twin Bed

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Double Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room, 1 Single Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Single Room, 1 Single Bed

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Room

Hotel Kronprinz Hamburg

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Laundry
3.8 out of 5, Good, (1001)
The price is €172
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Hotel Kronprinz Hamburg

About this property

Hotel Hamburg

Pet-friendly hotel with free breakfast connected to the convention center in Hamburg
Along with a 24-hour front desk, this smoke-free hotel has a TV in a common area and a front-desk safe. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include multilingual staff assistance.
Hotel Hamburg offers 49 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Hamburg. During your stay, you'll be connected to the convention center, and just a quick walk from Museum of Arts and Crafts Hamburg. Features include free breakfast and free WiFi in public areas.
  • Free buffet breakfast served daily
  • Free WiFi
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Just a 4-minute drive from Hamburg City Hall and a few minutes from Miniatur Wunderland
  • Dogs welcome for a fee
Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Hotel Hamburg also features multilingual staff, a front-desk safe, and a television in a common area.

This Hamburg hotel is smoke free.

Guests are served free buffet breakfast daily.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free buffet breakfast available daily

Family friendly

  • Free cots/infant beds
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 80

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 7.20 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hamburg Novum Hotel
Novum Hamburg Stadtzentrum
Novum Hotel
Novum Hotel Hamburg
Novum Hotel Hamburg Stadtzentrum
Novum Hotel Stadtzentrum
Novum Stadtzentrum
Hotel Hamburg Hotel
Hotel Hamburg Hamburg
Hotel Hamburg Hotel Hamburg
Novum Hotel Hamburg Stadtzentrum

Hotel Hamburg Reviews

Reviews

6.8
Rating 10 - Excellent. 100 out of 1001 reviews
Rating 8 - Good. 419 out of 1001 reviews
Rating 6 - Okay. 318 out of 1001 reviews
Rating 4 - Poor. 97 out of 1001 reviews
Rating 2 - Terrible. 67 out of 1001 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Warly

Disliked: Cleanliness
Stayed 3 nights in Sep 2024

8/10 Good

JONATHAN

Liked: Cleanliness, property conditions & facilities, room comfort
Slightly strange with the ground floor of the building a sex shop. But once inside the hotel is good for its price and served a very good breakfast buffet
Stayed 1 night in Oct 2024

6/10 Okay

Nicholas

Stayed 2 nights in Sep 2024

6/10 Okay

Michail

Liked: Cleanliness, staff & service
A good hotel for a short stay
Hamburg is a good hotel for a short stay, in a very good location. It is only 3 minutes walk from train and bus central stations and 10 minutes walk from shopping area. The room and all the areas of the hotel were clean and the staff friendly. The breakfast was very good. .
Stayed 2 nights in Aug 2024

6/10 Okay

Elizabeth

Travelled with family
Liked: Staff & service
This property serves a purpose, the breakfast is good and the staff friendly and it is a short walk from the train station. Please note our room was not as per the pictures shared on Expedia and was a lot more dated.
Stayed 2 nights in Aug 2024

6/10 Okay

Gary

Liked: Staff & service
Location of property is by Central Station, so it's close to train station. However, probably doesn't seem "safe" because there are a lot of people just lingering outside late into the night. Police is around so it's safe enough. The facility is clean enough. The bed is comfortable. The biggest downside for me is, the picture had me believe this place was like any other hotel, but instead, you do not have your own bathroom. Toilet and shower is communal; you have to share with the whole floor. Also had a cricket on my towel. Morning staff is nice.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
I would use this convenient hotel again
Good, clean, quiet hotel, ideal for the central station. The breakfast was very good for the price. The carpets in the hotel are old, but the hotel was otherwise fine. It is in a very rough area with all kinds of less-than-legal activity going on in the streets surrounding it. Heads up if you are travelling alone.
Stayed 1 night in Aug 2024

8/10 Good

Joanne

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and clean,staff were very welcoming.Rooms are basic but clean.Noise from outside,we had to open windows as it was hot.Breakfast was very nice, continental, fresh bread,meat, cheese, eggs,fruit, yoghurt, cereals,coffee and tea. The only thing I would say negative was outside the hotel.The noise,homeless people,drug addicts,ladies of the night.It was a very busy area day and night. 10min walk up the road it was totally different.Dont let it put you off.Hotel was brilliant could do with a bigger lift ha ha
Stayed 3 nights in Jul 2024

8/10 Good

Andrea

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Hotel is basic but clean and staff are friendly and helpful.Breakfast was good the small restaurant does get busy and is only open for breakfast. Nothing to do with the hotel at all but the area around the accommodation is rough. Lots of prosititutes and beggars which was not a major concern but the open drug users and number of alcoholics is unbelievable. It is not somewhere i would take children, there were things going on that as an adult i should not have been privvy too. 300m down the road in any direction and the culture changes for the better. Being honest i would not stay here again purely based on the area and activities outside the hotel, which is a shame because i have no faults with the hotel itself.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Good hotel while the circumstance is not good
It is true that the circumstance around this hotel is not good as many users commented. But as I lived in Hamburg before, I fully know the circumstance and am never concerned with this. I think this hotel is good because of free breakfast and no cancelling fee. But the breakfast is not bad but not good. I got tired of it at the third morning. And it was very hot in the room in July because of no air conditioner.
Stayed 3 nights in Jul 2024

6/10 Okay

Stephen, BRUGES

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Only good point is easily walkable from Bahnhof Sud. Steindamm is busy, noisy, atmospheric but at night changes almost Zombie like into a nether world of drug addicts, beggars and prostitutes. Not for a female solo traveller. Rooms are unchanged from the 1970s, old room keys, dirty carpets but pleasant staff and a limited price inclusive buffet breakfast. Poor VFM in my opinion in a major city with many competitive cost effective hotels.
Stayed 2 nights in Jul 2024

8/10 Good

philip

Liked: Amenities
Overall a good place to stay near the station.
Stayed 2 nights in Jun 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Alexandra

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Hotel very good. Area outside of the hotel not very nice
Stayed 1 night in Jun 2024

6/10 Okay

Leon

Location if you could find it. But close to Central station.Negative was that it did not have bathroom
Stayed 1 night in May 2024

2/10 Terrible

Finlay

Stayed 4 nights in Apr 2024

10/10 Excellent

Ronald, Alexandria

Liked: Staff & service, property conditions & facilities
A well run old style hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Hotel
Our stay was very comfortable and the room was clean and functional. The room was a bit dark due to where it was situated but as it was February and was a place to sleep and not to stay in during the day it wasn't a problem. Breakfast was great with a lot of choice and endless coffee. Thank you for accommodating us on our first stay in Hamburg.
Stayed 3 nights in Feb 2024

8/10 Good

Graeme

Travelled with partner
Liked: Staff & service
Room was a bit dated Shower seal black No tea and coffee in room But not bad for one night
Stayed 1 night in Feb 2024

6/10 Okay

Hitomi

Stayed 1 night in Jan 2024

6/10 Okay

Rebel

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Area around the property had a lot of homeless people and felt unsafe after dark. Hotel is basic and quite dated in the rooms but clean. Staff are friendly. Breakfast more basic than anticipated.
Stayed 7 nights in Dec 2023

4/10 Poor

Daan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Mediocre
Price quality is average. Location to main train station is convenient however after dark the street is scary and full of junkies/homeless, it looks like walking in the Ghetto. The hotel itsself is very outdates and does not look like the photos. Bathroom and bedlinnen were clean, breakfast was good and staff very friendly, which somewhat justifies the price.
Stayed 1 night in Nov 2023

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023

8/10 Good

Einar Sigmund

Stayed 3 nights in Oct 2023

2/10 Terrible

Kenneth

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023