Hotel Continental Hamburg

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December 2024
January 2025

Photo gallery for Hotel Continental Hamburg

Premium bedding, in-room safe, individually decorated, desk
Property entrance
Exterior
Reception
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Kirchenallee 37, Hamburg, HH, 20099
  • Hamburger Kunsthalle
    4 min walk
  • Moenckebergstrasse
    6 min walk
  • Jungfernstieg
    14 min walk
  • Hamburg (HAM)
    32 min drive

Room options

Standard Double Room Single Use

  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

Economy Single Room

  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

Comfort Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Double Room

  • 10 sq m
  • Sleeps 3
  • 1 Double Bed

Comfort Triple Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Basic Double Room Single Use, 1 Queen Bed

  • 8 sq m
  • Sleeps 1
  • 1 Queen Bed

Comfort Double Room Single Use

  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

Basic Double Room, 1 Queen Bed

  • 8 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About this property

Hotel Continental Hamburg

Pet-friendly hotel connected to the convention center in Hamburg City Center with free breakfast
Along with a 24-hour front desk, this smoke-free hotel has free newspapers and tour/ticket assistance. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a TV in a common area, a front-desk safe, and multilingual staff are onsite.
Hotel Continental Hamburg offers 35 accommodations with safes and complimentary newspapers. These individually decorated accommodations include desks. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Continental Hamburg. During your stay, you'll be connected to the convention center, and just a quick walk from Schauspielhaus. You'll find features like free breakfast and free WiFi in public areas.
  • Free buffet breakfast served daily
  • Free WiFi
  • Amenities include free lobby newspapers, a front-desk safe, and a multilingual staff
  • Just a 3-minute drive from Hamburg City Hall and a few minutes from Miniatur Wunderland
  • Dogs welcome for a fee
Free breakfast is served daily. Public spaces have free WiFi. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Continental Hamburg.

This Hamburg hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:30 AM.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free buffet breakfast available 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:30 AM on weekends

Family friendly

  • Free cots/infant beds
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • Lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 6.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15.00 (subject to availability)
  • Late check-out fee: EUR 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Continental Hamburg
Novum Continental Hamburg Hauptbahnhof
Novum Continental Hauptbahnhof
Novum Hotel Continental Hamburg
Novum Hotel Continental Hamburg Hauptbahnhof
Novum Hotel Continental Hauptbahnhof
Continental Hamburg Hamburg
Hotel Continental Hamburg Hotel
Hotel Continental Hamburg Hamburg
Hotel Continental Hamburg Hotel Hamburg
Novum Hotel Continental Hamburg Hauptbahnhof

Hotel Continental Hamburg Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 182 out of 1005 reviews" "
Rating 8 - Good. 518 out of 1005 reviews" "
Rating 6 - Okay. 214 out of 1005 reviews" "
Rating 4 - Poor. 62 out of 1005 reviews" "
Rating 2 - Terrible. 29 out of 1005 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Billy

Stayed 5 nights in Jul 2024

8/10 Good

Tamra, Holly Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
room was hot and window opened to busy street. Ugh.
Stayed 1 night in Jul 2024

2/10 Terrible

Marc

Travelled with family
Disliked: Staff & service, property conditions & facilities
The first goal of an hotel is be able to sleep well to be in good shape the next day. My comment is for summer, room located on Main Street. 2 choices, you try to sleep with the window open to limit the oven temperature (no AC, no fan, limited window opening), on a location with police alarm, ambulance alarm, truck, horn of car… Or second choice, door close and you cook slowly! The day after the first night with 3.5 hrs sleeping between two horn or alarm, I asked for a room opposite side of the Main Street. The answer was no, as simple as that. I booked another hotel and I just decided to leave without refund possibility. Typically I don’t really care, but it was crazy like heel.
Stayed 3 nights in Jun 2024

10/10 Excellent

elsa, toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and comfortable
Stayed 4 nights in Apr 2024

10/10 Excellent

Eva, Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a quick overnight stop in Hamburg when we were coming from Amsterdam to Copenhagen. The breakfast buffet was lovely. The location of the hotel was perfect for us. There are some great restaurants, pubs etc right there in the area.
Stayed 1 night in Jun 2024

8/10 Good

Richard Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked hot food at breakfast ie beans bacon etc
Stayed 4 nights in Jun 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room convenient to the train station
Very convenient for the train station and exploring hamburg in general. Nice buffet breakfast included. Very limited space on each side of bed.
Stayed 2 nights in Apr 2024

8/10 Good

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
No fridge, no air conditioning, no kettler
Stayed 3 nights in May 2024

10/10 Excellent

Graham

Stayed 1 night in Apr 2024

8/10 Good

Elly y

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Conveniences
Stayed 3 nights in Apr 2024

6/10 Okay

Doris

Travelled with partner
Close to traffic hub.
Stayed 3 nights in Apr 2024

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, next the central train station.
Stayed 3 nights in Apr 2024

10/10 Excellent

Yvan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, easy transportation, not too far from cruise port. Friendly, supportive.
Stayed 1 night in Mar 2024

6/10 Okay

Sarah

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Not worth the money
This hotel is dated. No kettle in room. Very basic toiletries. Tiny towels. Maid knocked three times on morning of departure - I said we are leaving today so don’t need room clean and fit lecture to put sign on door, first time this has every happened in all my travels. I booked double room and had tiny single duvet. Staff at reception friendly but chaos checking in when they couldn’t find names on system and when leaving I attempted to tell them about maid but they were blank.
Stayed 2 nights in Jan 2024

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, room comfort
Good value and great location
We have stayed here on and off for about 20years. Ideal location, excellent value, friendly staff, good breakfast. Rooms are small but adequate. You are only sleeping there. Spotlessly clean bathroom towels and bed linen. Need refurbishing but thats my only negative.
Stayed 2 nights in Dec 2023

8/10 Good

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Walk to every tourist spot… located directly across main train station. Delicious breakfast! Plus an amazing terrace off the room.
Stayed 3 nights in Nov 2023

8/10 Good

Shirley

Travelled with family
Good location; right across from the Hamburg train station.
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Reserved a queen bed and got a double in a very small room. had to crawl out of the bed on the window side as there was no room to walk.
Stayed 1 night in Sep 2023

8/10 Good

Margaret, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was clean and spacious. Shower stall was too small, and the shower curtain kept sticking to my wet skin. Too noisy in the morning because the cleaning supply closet was right outside our door. Lots of door slamming and loud voices from housekeeping personnel. We could smell cigarette smoke from the room next to ours. Close to train station, and restaurants.
Stayed 2 nights in Aug 2023

6/10 Okay

Margaret, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is good for an overnight stay. Close to train station, shopping, and restaurants. The room was odd, in that, there was one door leading to two small rooms. I have never been in such an odd arrangement. I chose standard double by mistake. Thus, the strange arrangement. Staff was friendly and check in fast at exactly 3:00 pm.
Stayed 1 night in Aug 2023

10/10 Excellent

Nancy V

Stayed 2 nights in Jul 2023

10/10 Excellent

Helen Caroline

Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Eleanor

Stayed 1 night in Jan 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
Less than friendly staff - from the front desk attendants, cleaning staff and breakfast staff. The hotel is in a pretty old building and it shows. The breakfast was free, but not good at all.
Stayed 2 nights in Jan 2023